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Full-Time

Senior Integrated Campaigns Manager

Posted on 7/12/2024

Dialpad

Dialpad

1,001-5,000 employees

AI platform for customer engagement and collaboration

AI & Machine Learning
Enterprise Software
Consumer Software

Senior

Austin, TX, USA

Category
General Marketing
Growth & Marketing
Required Skills
Sales
Management
Segment
Marketing
Requirements
  • 5-7 years of experience in B2B marketing, with a focus on integrated campaign management.
  • Management experience, desire to grow and scale a team long-term.
  • Proven track record of developing and executing successful integrated marketing campaigns that drive measurable results.
  • Strong project management skills with the ability to manage multiple projects simultaneously under deadlines.
  • Excellent analytical skills and experience using data to optimize campaign performance and ROI.
  • Collaborative team player with exceptional communication skills and the ability to influence cross-functional teams.
  • Bachelor’s degree in Marketing, Business Administration, or a related field; MBA is a plus.
Responsibilities
  • Develop comprehensive integrated marketing campaign strategies aligned with Dialpad's business objectives, including product launches, verticals, and other key initiatives.
  • Collaborate cross-functionally with product, demand generation, content, creative, enablement, operations, and sales teams to ensure cohesive campaign planning and execution.
  • Own the marketing campaign calendar and lead end-to-end project management, including timeline development, resource allocation, and budget management.
  • Utilize a data-driven approach to segment audiences, personalize messaging, and maximize campaign impact, while staying informed about industry trends, competitive landscape, and customer insights.
  • Ensure consistent messaging and branding across all marketing channels, including digital, social, email, events, and traditional media, while coordinating with content creators and external vendors.
  • Define clear campaign KPIs, track performance metrics, and analyze effectiveness to optimize future initiatives, providing regular updates to key stakeholders on progress and adjustments.
  • Drive continuous improvement through testing, iteration, and adoption of best practices, monitoring campaign spending and adjusting allocations to maximize ROI.

Dialpad provides an AI-powered platform that enhances customer engagement, sales, and team collaboration through features like real-time transcription, sentiment analysis, live coaching, and predictive customer satisfaction scores. Clients pay a subscription fee to access the platform, which serves businesses of all sizes. Dialpad stands out from competitors by quickly releasing new features and forming partnerships, such as with the Sacramento Kings basketball team. The company's goal is to use AI to improve customer service and sales processes.

Company Stage

Series F

Total Funding

$455M

Headquarters

San Ramon, California

Founded

2011

Growth & Insights
Headcount

6 month growth

10%

1 year growth

13%

2 year growth

23%
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Simplify's Take

What believers are saying

  • Recognition by G2 in multiple categories underscores Dialpad's leadership and reliability in the AI-powered communication space.
  • The company's robust partner ecosystem and significant year-over-year growth in new logo channel bookings highlight its strong market position and growth potential.
  • Dialpad's community impact programs, like The Huddle Lab, demonstrate a commitment to social responsibility and community engagement.

What critics are saying

  • The highly competitive VoIP and AI markets require Dialpad to continuously innovate to maintain its edge.
  • Dependence on strategic partnerships means that any disruption in these relationships could impact Dialpad's market reach and growth.

What makes Dialpad unique

  • Dialpad's AI-powered platform offers real-time transcription, sentiment analysis, and live coaching, setting it apart from traditional communication tools.
  • The company's continuous product innovation and rapid feature releases provide a competitive edge in the fast-evolving AI market.
  • Dialpad's strong focus on strategic partnerships, such as with Google Cloud and T-Mobile, enhances its market reach and credibility.
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