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NTT Data

Global IT services and consulting provider.

Systems Integration Specialist Advisor

Contract ManagementPosted on Nov 12
Full-timeNoida, Uttar Pradesh, IndiaNo salary listed

About the Job

Requirements

  • At least 10 years of experience in IT Infrastructure Services, Managed Services, Cloud, Security, Network, Data Center, or End User Computing environments.
  • Strong understanding of Master Services Agreements, Statements of Work, contract structures, service schedules, change orders, and governance frameworks.
  • Experience reviewing and interpreting customer contracts.
  • Experience in solutioning, delivery management, transition management, or service management.
  • Knowledge of ITIL-based delivery models.
  • Strong analytical and commercial acumen.

Responsibilities

  • Review Master Services Agreements, Statements of Work, Change Requests, and contract amendments.
  • Validate contractual obligations, service-level agreements, service credits, penalties, governance requirements, transition commitments, staffing obligations, and reporting requirements.
  • Create and maintain contract obligation matrices and compliance trackers.
  • Ensure alignment between Master Services Agreements, Statements of Work, annexures, pricing schedules, solution designs, and commercial assumptions.
  • Identify contractual gaps, ambiguities, and delivery risks before contract execution.
  • Review solution designs for infrastructure, cloud, security, managed services, service desk, data center, network, and workplace services engagements.
  • Validate that solution assumptions align with contractual commitments and scope definitions.
  • Assess the feasibility of proposed delivery models, staffing structures, service levels, and operating procedures.
  • Collaborate with Solution Architects to resolve scope, effort, and technical discrepancies.
  • Ensure proposed solutions can be measured, governed, and delivered within agreed commercial terms.
  • Participate in deal reviews and governance forums.
  • Validate resource models, effort estimations, and pricing assumptions.
  • Review dependencies, exclusions, assumptions, and risk mitigation plans.
  • Assess the impact of scope changes and support change-order governance.
  • Support margin protection and revenue assurance activities.
  • Establish mechanisms to track contractual obligations after transition.
  • Monitor compliance against service-level agreements, key performance indicators, reporting commitments, and governance requirements.
  • Review service-delivery performance against contractual expectations.
  • Support internal audits and customer governance reviews.
  • Identify contract leakage, scope creep, and compliance risks.
  • Conduct risk assessments during pursuit, transition, and steady-state operations.
  • Escalate contractual and operational risks to leadership.
  • Recommend corrective actions and remediation plans.
  • Support executive reviews and account health assessments.
  • Enable consistent governance practices across accounts.
  • Partner with Client Delivery Executives, Service Delivery Managers, Solution Architects, Commercial and Finance teams, Legal teams, Procurement teams, and Account Leadership.
  • Serve as the trusted advisor for contractual and solution governance matters.

Desired Qualifications

  • Experience with large outsourcing and managed services deals.
  • Experience working with Legal and Commercial teams.
  • Knowledge of cloud and security services.
  • Experience in service transition and transformation programmes.
  • Exposure to contract compliance audits and delivery governance.

About the Company

NTT Data

Global IT services and consulting provider.

NTT DATA is a global IT and business services provider that helps organizations run and transform their technology and operations. It delivers consulting, industry solutions, cloud migration, cybersecurity, data analytics, and managed services to modernize systems and processes. It differentiates itself through its large scale, deep sector expertise in banking, healthcare, manufacturing, public sector, and automotive, and its broad ecosystem of partners with Microsoft, SAP, AWS, and Salesforce. Its goal is to help large enterprises digitally transform and optimize operations at scale using cloud-native approaches and secure IT environments.

Company size
10,001+
Company stage
IPO
Headquarters
Tokyo, Japan
Founded
1988

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