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SPOKE

Direct-to-consumer menswear brand with customization

Office and Finance Administrator

Administrative SupportPosted on Nov 10
Part-timeRichmond, UK£26k - £30k

About the Job

Requirements

  • Previous experience in an office administration, office management, or similar support role.
  • Strong attention to detail and a methodical, well-organised approach.
  • Clear written and verbal communication, with confidence dealing with suppliers, contractors, and colleagues at all levels.
  • A proactive, self-directed approach and the confidence to take ownership.
  • Comfort with routine, multitasking, and tight deadlines.
  • Good Microsoft Office or Google Workspace skills.
  • Discretion when handling confidential HR and financial information.

Responsibilities

  • Keep the office clean, tidy, welcoming, and fully stocked, including the kitchen, refreshments, and stationery.
  • Order office supplies and manage stock levels, budgets, and deliveries.
  • Manage office suppliers and contracts for cleaning, waste collection, energy, insurance, utilities, printers, and equipment, including renewals, service issues, and cost reviews.
  • Organise ad hoc office waste collections and maintenance or repair visits.
  • Act as the main contact for the landlord, building management, and facilities contractors.
  • Handle incoming and outgoing post, deliveries, and couriers.
  • Organise team socials, events, and office initiatives.
  • Provide ad hoc IT support, including new-starter laptop setup, printer and router issues, and liaising with IT providers.
  • Keep asset, equipment, and supplier records up to date.
  • Coordinate the new-starter process, including contracts, right-to-work checks, induction schedules, equipment, and system access.
  • Handle leaver administration, including exit paperwork, equipment return, and account closure.
  • Maintain accurate, confidential employee records in line with GDPR.
  • Track holiday, sickness, and other absence, and keep records up to date.
  • Send starter, leaver, and change information to payroll on time.
  • Keep the company handbook and HR policies up to date and ensure the team can find them.
  • Act as the first point of contact for general HR queries, escalating to the Finance Controller where needed.
  • Support recruitment administration by posting adverts, scheduling interviews, and sending candidate correspondence.
  • Coordinate benefits administration, including pension and Vitality health insurance, and mandatory training.
  • Coordinate and maintain records of risk assessments, DSE assessments, and the health and safety policy.
  • Organise fire safety, including alarm and extinguisher checks, fire drills, evacuation procedures, and fire warden support.
  • Ensure first aid kits are stocked and in date, and track first aiders and fire wardens.
  • Maintain the accident book and report and log incidents and near misses.
  • Run regular office safety checks and follow up on actions with the landlord and contractors.
  • Keep compliance records up to date, including PAT testing, electrical and gas checks, and statutory notices.
  • Include health and safety in new-starter inductions and coordinate refresher training.
  • Liaise with external health and safety advisers where needed.
  • Review and approve credit card expenses.
  • Submit invoices and assign them to budget holders through the Lightyear approval system.
  • Manage the shared accounts inbox and send remittance advice to suppliers.
  • Reconcile supplier statements and aged payables.
  • Code and match bank transactions daily via the Xero bank feed.
  • Raise ad hoc wholesale invoices.

About the Company

SPOKE

Direct-to-consumer menswear brand with customization

Spoke is a London-based online menswear brand that sells customized, better-fitting clothes directly to customers (direct-to-consumer). Customers select from a range of sizes and fits online to tailor each garment to their measurements, avoiding traditional retail shopping. The company differentiates itself by prioritizing customization and fit at scale through its internet-driven model, rather than a traditional brick-and-mortar approach. Spoke has grown through external funding, including a Series C round that raised $29.7 million and a later Seedrs crowd-funding round of £5 million, to expand its product range and international operations. The goal is to improve menswear fit and customer satisfaction while expanding globally and pushing the future of how men shop for clothing.

Company size
51-200
Company stage
Late Stage VC
Total funding
$29.4M
Headquarters
London, United Kingdom
Founded
2013

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