Chick-fil-A

Quick-service chicken restaurant with loyalty program

Human Resource Specialist

HR Generalist & Employee RelationsConfirmed live in the last 24 hours

Full-timeCartersville, GA, USANo salary listed

About the Job

Requirements

Two years of HR-related experience.
High school diploma or equivalent.
Demonstrated knowledge of general human resources policies, procedures, and practices.
Ability to build relationships and influence others across multiple operations.
Ability to work a flexible schedule, including weekends, holidays, and rotating shifts.
Ability to occasionally travel, including overnight trips.
Experience with investigations, including accidents and harassment allegations.
Experience recruiting and developing a strong, diverse team.
Some understanding of labor legislation.
Ability to lead through change management.
Ability to understand and communicate job-related information in English through reading, writing, and speaking at the level reasonably necessary to safely and accurately perform the role's essential functions, including following verbal instructions, completing documentation and work responsibilities, and reading and interpreting company communications, safety procedures, training, and tests.

Responsibilities

Support the Talent Leader in executing recruitment initiatives to staff Distribution Center operations, including coordinating interview logistics, conducting interviews for hourly team members, and ensuring a smooth recruitment process.
Maintain records in the HR system for facility staff, compile data, and provide insights to the Talent Leader.
Drive employee engagement across Distribution Center departments by processing and assisting with employee inquiries and developing and executing initiatives that promote Chick-fil-A Supply's values of care, safety, and excellence.
Advise and support team members on employment law and government regulations, performance management, team morale, and policies such as FMLA, ADA, workers' compensation, and the employee handbook.
Run the Distribution Center payroll administration process and resolve issues for staff and leaders.
Partner with Legal, business partners, and the Talent Leader to ensure compliance with applicable federal and state requirements.
Plan, coordinate, and facilitate new-hire orientation and other training sessions and seminars as needed.
Support organizational growth and future distribution center openings by participating in interview events, training and onboarding, and providing temporary talent support when needed.
Perform other duties as assigned as needs arise.

Desired Qualifications

Bachelor's degree in business administration, organizational development, human resources, or another relevant field.
Spanish speaking is strongly preferred as a regional qualification.
Three or more years of HR generalist experience, including at least one year in distribution or manufacturing.
Working knowledge of logistics, warehousing, and IT systems.
Working knowledge of HRIS systems.
Working knowledge of payroll administration.
Working knowledge of supply chain innovations.
Working knowledge of safe work practices, including OSHA requirements, for functions performed in a distribution facility.
Excellent knowledge of employment law and other governmental requirements related to human resources.
Demonstrated business acumen with HR KPIs and using data to drive continuous improvement.
Business communication and presentation skills.
Food service distribution experience.

Overview

The Talent Specialist supports the day-to-day operations of the talent team at the Chick-fil-A Supply Distribution Center (DC) in Cartersville, GA ensuring a workforce that can meet the demands of the DC. The Talent Specialist will also contribute to the overall functioning of the reward and benefit systems to help meet broader organizational goals. The Talent Specialist will engage with stakeholders to facilitate daily human resources transactions, including tracking employee records, supporting the recruitment/interview process, managing the new hire onboarding process, contributing to the administration of the reward and benefit systems, and collaborating with the Talent Leader and the Chick-fil-A Supply leadership team to drive the talent strategy and culture within the DC. In this role, you will help drive continued innovation at an operation like no other in the food service industry.

About Chick-fil-A Supply

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.

Responsibilities

Support the Talent Leader in the execution of recruitment initiatives to effectively staff the Distribution Center operations, including coordinating interview logistics (e.g., timing, location, interviewers, communications), conducting interviews for hourly team members, and ensuring a smooth recruitment
Maintain records management within the HR system for all staff in the facility, including compiling data and providing insights to the Talent Leader
Drive employee engagement across all departments of the DC, including processing and assisting with employee inquiries in a timely manner and in a way that reflects the culture, and developing and executing initiatives to promote a culture that reflects Chick-fil-A Supply’s values of care, safety and excellence
Advise and support team members on various topics, including employment law and government regulations, performance management, team morale, and various policies (e.g., FMLA, ADA, workers' compensation, handbook, etc.)
Run the payroll administration process for the DC and provide issue resolution to Staff and Leaders
Partner with Legal, business partners, and the Talent Leader to ensure legal compliance with all applicable federal and state requirements
Plan, coordinate and facilitate new hire orientation and other training sessions and seminars, as needed
Support organizational growth and future distribution center openers by participating in interview events, training/onboarding and providing temporary talent support, if needed
Other duties as may be assigned as needs arise

Required Qualifications (Knowledge, Skills, & Abilities)

2 years of HR-related experience
High School Diploma or equivalent
Demonstrated knowledge of general HR policies, procedures, and practices
Ability to build relationships and influence others across multiple operations
Ability to work a flexible schedule, including weekends, holidays, and rotating shifts
Ability to occasionally travel, including overnight trips
Have experience with investigations including, but not limited to, accidents and harassment allegations
Have experience recruiting and developing a strong, diverse team
Have some understanding of labor legislation
Be able to lead through change management
Ability to understand and communicate job-related information in English (reading, writing, and speaking) at the level reasonably necessary to safely and accurately perform the essential functions of the role, including, for example, understanding and safely following verbal instructions, completing documentation and work responsibilities, and accurately reading and interpreting company communications and policies like safety procedures, training, and tests

Preferred Qualifications (Knowledge, Skills, & Abilities)

Bachelor’s Degree in business administration, organizational development, human resources, or another relevant field
Spanish speaking strongly preferred (regional based qualification)
3+ years of HR generalist experience, including 1+ years in a distribution or manufacturing
Working knowledge of logistics, warehousing, and IT systems
Working knowledge of HRIS systems
Working knowledge of payroll administration
Working knowledge of innovations in supply chain
Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility
Excellent knowledge of employment law and other governmental requirements related to human resources
Demonstrated business acumen of HR KPIs; using data to drive continuous improvement
Excellent business communication and presentation skills
Food service distribution experience

Required Years of Experience

2

Preferred Years of Experience

3

Travel Requirements

5%

Required Level of Education

High School Diploma or GED

Preferred Level of Education

Bachelor's Degree

Required Major/Concentration

Business administration, organizational development, human resources, or another relevant field

Relocation Assistance Provided

No

Work Environment

Warehouse

About the Company

Chick-fil-A

Quick-service chicken restaurant with loyalty program

Chick-fil-A is a U.S. fast-food chain that specializes in chicken items. It serves dine-in, takeout, drive-thru, and mobile ordering with delivery, focusing on quick service. The menu centers on chicken sandwiches, nuggets, and waffle fries, and it runs Chick-fil-A One loyalty with tiered rewards based on points. The company differentiates itself through strong customer service and a seamless digital experience to encourage repeat visits and expand in the U.S.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $650M
Headquarters: Atlanta, GA
Founded: 1946

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