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GenScript

Global CRO and biologics CDMO services

Automation Service Engineer

Equipment MaintenanceConfirmed live in the last 24 hours
Full-timePiscataway, NJ, USA$60k - $80k

About the Job

Requirements

  • A bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics Engineering, Automation Engineering, or a closely related engineering field is required.
  • At least one year of relevant engineering experience in equipment support, automation, maintenance, manufacturing, or a related technical environment is required.
  • Hands-on experience troubleshooting mechanical and/or electrical equipment is required.
  • Experience reading technical manuals, mechanical drawings, electrical schematics, and wiring diagrams is required.
  • Ability to perform systematic troubleshooting and root cause analysis is required.
  • Strong technical documentation and problem-solving skills are required.

Responsibilities

  • Provide daily technical support for laboratory automation platforms, including troubleshooting, problem diagnosis, repair, and equipment recovery.
  • Troubleshoot mechanical, electrical, pneumatic, sensor, robotic, communication, and basic software-related issues.
  • Support automation platforms such as Tecan, Hamilton, and other laboratory automation equipment.
  • Perform routine preventive and corrective maintenance to improve equipment reliability and minimize downtime.
  • Conduct root cause analysis for recurring or significant equipment failures and implement corrective actions.
  • Track recurring equipment issues and identify opportunities for reliability and performance improvement.
  • Maintain equipment service history, maintenance records, troubleshooting records, and error information.
  • Build and maintain an Automation Knowledge Base covering common issues, troubleshooting procedures, root causes, corrective actions, recovery procedures, and lessons learned.
  • Develop and update standard operating procedures, work instructions, troubleshooting guides, and maintenance procedures to support long-term knowledge transfer.
  • Support equipment installation, commissioning, upgrades, modifications, and small automation improvement projects.
  • Work closely with laboratory users to resolve equipment issues and improve daily automation platform operation.

Desired Qualifications

  • Experience with laboratory automation systems or automated life-science equipment.
  • Hands-on experience with Tecan and/or Hamilton automation platforms.
  • Experience with liquid handlers, robotic arms, plate handlers, stackers, barcode scanners, sensors, motors, pneumatics, or similar automation components.
  • Experience supporting equipment preventive and corrective maintenance.
  • Experience creating troubleshooting guides, maintenance procedures, standard operating procedures, or technical knowledge bases.
  • A basic understanding of equipment communication, networking, TCP/IP, serial communication, or automation software.
  • Basic programming or scripting experience.
  • Experience in a biotechnology, pharmaceutical, laboratory, or regulated manufacturing environment.

About the Company

GenScript

Global CRO and biologics CDMO services

GenScript Biotech Corporation is a global CRO and biologics CDMO that provides life-science services and products. Its offerings include gene synthesis, peptide synthesis, protein expression and purification, antibody development, and CRISPR, with ProBio handling end-to-end cell/gene therapy development, Bestzyme making industrial enzymes, and Legend Biotech pursuing cell therapies like CAR-T. The company differentiates itself by operating across four platforms to offer end-to-end support from research to commercialization for a wide customer base in over 100 countries. Its goal is to help customers advance drug discovery and biopharmaceutical development, scale manufacturing, and bring cell and gene therapies to market.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Piscataway Township, New Jersey
Founded
2002

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