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Payoneer

Global payment platform for cross-border transactions

Director of Product - Onboarding

Product ManagementConfirmed live in the last 24 hours
Full-timeHerzliya, IsraelNo salary listed

About the Job

Requirements

  • At least 8 years of product management experience, including at least 3 years managing product managers, with a track record of owning growth or activation outcomes in fintech, marketplaces, or consumer-grade B2B products; experience in a regulated domain is ideal.
  • Experience launching and scaling mobile, partner-embedded, marketplace, or API-driven product experiences, and the ability to maintain a coherent multi-surface customer journey while using each surface's strengths.
  • Fluency in analytics and quantitative reasoning, including funnels, cohorts, experiments, and statistical judgment, alongside the ability to gather qualitative evidence.
  • Hands-on experience shipping AI-powered product capabilities such as personalization, guided or conversational onboarding, or intelligent routing, and sound judgment about where AI belongs in the customer journey.
  • Include the name of your favorite TV show in your resume.
  • Strong action orientation, judgment, communication, customer focus, a designer's eye, and a high bar for product craft.

Responsibilities

  • Lead growth across the customer lifecycle, owning the journey from first touch through onboarding to activation and improving key metrics.
  • Define how Payoneer appears across mobile, partner and marketplace integrations, embedded experiences, and API-first flows, making each a customer entry point.
  • Own the end-to-end customer experience across discovery, solution definition, delivery, outcomes, and post-launch learning for onboarding, verification touchpoints, lifecycle journeys, and the experimentation engine.
  • Spend time with customers and advocate for their needs in prioritization decisions.
  • Build and grow a team of product managers by hiring, coaching, setting standards, establishing ownership of their areas, and creating capacity for forward planning.
  • Set the area strategy, sequence investments, defend the roadmap to senior leadership, and adjust based on learning.
  • Partner with Marketing, GTM, Partnerships, Compliance, Risk, Operations, and Engineering to drive initiatives responsibly, improving conversion without compromising quality.
  • Communicate decisions clearly and proactively to the team and senior management.
  • Use AI in the product to reduce customer friction and apply it to accelerate research, synthesis, and execution.

Desired Qualifications

  • Experience in a regulated domain.

About the Company

Payoneer

Global payment platform for cross-border transactions

Payoneer provides a global payment platform that helps businesses send and receive money across borders in multiple currencies. It works by giving businesses accounts and payment tools that let them pay suppliers and get paid by customers as if they were local, instead of using costly international wire transfers. It also connects users to major online marketplaces to expand sales opportunities. Compared with traditional banks and other fintechs, Payoneer focuses on reducing transfer fees and simplifying cross-border transactions through a multi-currency account and marketplace connections. The company’s goal is to enable easy, low-cost international payments to support global business expansion.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New York City, New York
Founded
2005

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