Quality Outcome Specialist - Clinical Outcomes

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

40

Work Shift:

Days/Afternoons (United States of America)

Job Summary for positions in Clinical Quality Services:

The Quality Improvement Specialist - Ambulatory Care is responsible for day to day continuous quality improvement for assigned ambulatory care practices or regions. The Quality Improvement Specialist collaborates with Roper Saint Francis Healthcare (RSFH) key stakeholders and quality staff to promote a culture of continuous performance improvement and patient safety.

Minimum Qualifications:

Education and Experience:

• BS degree in nursing, health information or related field with 2 years of experience in healthcare environment OR successful completion of first year MHA program with 1 year experience as part of internship work as part of the successful completion of first year MHA program OR Associates degree with 4 years of experience in a healthcare environment OR High School diploma or equivalent with 6 years of experience in a healthcare environment. Experience in a healthcare quality role or previous experience in healthcare accreditation activities strongly preferred.

Experience for positions in Clinical Quality Services:

• At least 3 years of experience in healthcare organization or closely related industry. Experience in ambulatory care preferred. Direct experience with quality improvement projects required. Experience in healthcare quality/patient safety/accreditation role preferred.

Licensure/Certification:

• RN or clinical professional licensure preferred; CPHQ or PMP certification preferred

Licensure/Certification:

• RNs must maintain current license in the state of South Carolina or hold a current compact/multi-state license as a Registered Nurse in a recognized NCSBN Compact State and is not a permanent resident of SC. Must have a current American Heart Association BLS for Healthcare Provider Card for positions located in clinical departments. RRA or CPHQ highly desirable. Note: For positions in Perioperative Services, must be certified within two years of hire. For positions in Home Health, must have a valid S.C. driver's license, with a good driving record.

Primary Source Verification (if applicable):

• http://www.llr.state.sc.us/ or Compact RN state licensing board, if RN.

Knowledge/Skills:

• Demonstrated ability to direct specific projects, coordinate team efforts, problem solve, evaluate monitor assess, and make recommendations. Working knowledge of Microsoft Office required. Strong interpersonal and communication skills. Ability to self-start with minimal supervision. Attacks problems creatively; ability to see possibilities in difficult situations. Ability to coordinate various functions. Functions as a team player. Ability to interact with individuals at various professional levels. Excellent time management, planning, and problem solving skills. Comfortable performing quantitative and qualitative analyses. Must maintain strict confidentiality of work related information. Must develop and maintain positive relationships with physicians and staff. Maintains professional, neat appearance required to promote positive image of Roper St. Francis. Strong presentation skills.

Other:

Contacts:

All Directors, front line managers, clinical and clinical support staff, and physicians.

Work Demands/Environment:

Frequent sitting. Frequently requires long periods of working at a computer. Intermittent walking, standing, stooping, bending. May require lifting or moving items up to 25 lbs. Frequent use of finger/hand dexterity. Constant talking or hearing. Corrected hearing and vision to normal range. No exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Normal office environment. Requires work under stressful conditions, deadlines, and/or irregular hours. Ability to read and comprehend.

Roper St. Francis Healthcare is an equal opportunity employer. 

As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts

• Paid time off, parental and FMLA leave, and short- and long-term disability

• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

SS Quality - Clinical Outcomes - Roper St Francis Healthcare

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].