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Pj Fitzpatrick

Roofing, doors, and repairs provider

Inside Sales Representative

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • Strong data entry and computer skills, with a typing speed of at least 40 words per minute.
  • Strong written and verbal communication abilities.
  • Problem-solving skills and the ability to handle multiple tasks effectively under pressure.
  • Interpersonal skills to build relationships with customers and team members.
  • Attention to detail and organization, with a commitment to providing strong customer experiences.
  • Customer service experience.

Responsibilities

  • Engage homeowners by phone and other communication channels to schedule appointments for the sales team.
  • Use questioning and listening skills to provide a professional, positive customer experience.
  • Follow company scripts while maintaining consistent messaging and adding a personal touch.
  • Identify opportunities to upsell additional services and explain product benefits.
  • Address customer inquiries with accurate information and thoughtful problem-solving.
  • Handle call transfers, messages, and other special telephone tasks efficiently.
  • Resolve concerns and conflicts while maintaining a positive demeanor.
  • Build rapport with customers to enhance their experience.
  • Collaborate with the sales team to coordinate appointment scheduling and communication.
  • Perform other related duties as assigned.

About the Company

Pj Fitzpatrick

Roofing, doors, and repairs provider

P.J. Fitzpatrick helps homeowners in the Delaware Valley area improve their homes by offering roofing, door installations, and repair services. It sells high-quality products and provides installation work, backed by a lifetime service guarantee for as long as the homeowner lives in the property. The company focuses on a customer-centric approach, addressing any issues quickly and guiding homeowners with advice to make informed choices. Unlike some contractors that offer limited services, P.J. Fitzpatrick covers a broad set of home improvement needs and emphasizes customizable options to fit each home. The main goal is to deliver reliable, quality home upgrades while building long-term trust with customers.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
New Castle, DE
Founded
1980

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