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Command Control Communications Engineering & Logistics (C3EL)

Designs and maintains multi-classification defense networks

IT Support Specialist Senior

Full-TimePosted on 10/14/2026
No salary listed
Senior
Oklahoma City, OK, USA
In PersonTravel to various field sites is required.
IT OperationsIT Service Desk & End User Support
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • U.S. citizenship is required.
  • Must be able to attain a Public Trust clearance by completing the eApp National Background Investigation Services (NBIS) form.
  • Must have at least 7 years of related experience providing technical deskside support.
  • Must have reliable, independent transportation to travel to various field sites.
  • Must obtain the HDI Technical Support Professional certification within six months of employment.
  • Must have experience supporting Active Directory, Microsoft Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, and Zoom.
  • Must have strong customer service skills and be able to multitask between hardware and software solutions.
  • Must be able to troubleshoot Microsoft Windows and have familiarity with Mac OS.
  • Must have experience with Office 365, Google Workspace for Enterprise, VPN, Active Directory, and thin clients.
  • Must have general knowledge of smart cards and PIV cards.
  • Must be able to work independently and as part of a team.
  • Must have broad support and diagnostic knowledge across computing, networking, integration, and domain administration.
  • Must be able to meet fast-paced timelines and document processes.
Responsibilities
  • Troubleshoot complex and advanced end-user hardware and software issues in a diverse Microsoft Windows environment.
  • Provide Tier 2 and Tier 3 deskside end-user support, including imaging, deployment, and asset management.
  • Diagnose and troubleshoot Apple computer and iOS hardware and software, and perform repairs.
  • Perform IMAC procedures and lifecycle refresh activities.
  • Perform remote and deskside troubleshooting of hardware and software issues.
  • Install and configure new machines in a Windows environment.
  • Provide remote tool support.
  • Set up conference rooms and VTC equipment.
  • Support VIP users as needed.
  • Escalate complex problems to upper-level deskside engineers.
  • Serve as an escalation point for junior and mid-level deskside engineers and troubleshoot issues they could not resolve.
  • Update queued service requests in the IT service management system, document problem-resolution progress, and meet SLAs.
  • May assist in leading small projects and team efforts.
Desired Qualifications
  • Familiarity with the Mac OS imaging process using JAMF is preferred but not required.
  • Familiarity with Remedy and ServiceNow is a plus.
  • A+, Network+, and Security+ certifications are desirable but not required.

About the company

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Command Control Communications Engineering & Logistics (C3EL)

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C3EL designs and builds command centers and support systems for Department of Defense and NATO commands around the world. Its products are multi-classification command centers that integrate communications, control, and logistics capabilities into a cohesive system. The company employs engineers, technicians, logisticians, and support staff who install, operate, and sustain these centers, with senior management deployed alongside field teams to ensure quality and responsiveness. Unlike many competitors, C3EL emphasizes being a women-owned small business with extensive real-world military experience, direct on-the-ground deployment, and end-to-end support across theater and domestic operations. The company’s goal is to provide reliable, mission-ready command and control infrastructure and services that enable military decision-makers and operators to coordinate complex operations worldwide.

Company Size

11-50

Company Stage

N/A

Total Funding

N/A

Headquarters

Tampa, Florida

Founded

2012

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Simplify's Take

What believers are saying

  • July 13, 2026 NASA SEWP VI awards broaden C3EL’s federal sales channel.
  • C3EL delivered Memphis’s downtown command center, proving public-safety integration execution.
  • The June 2025 Miguel Gorordo hire strengthens business development across DoD customers.

What critics are saying

  • NASA SEWP VI ordering starts November 1, 2026; revenue is still unproven.
  • C3EL depends heavily on federal procurement cycles and task-order competition.
  • If task orders lag, the Tampa expansion and growth hires burn cash fast.

What makes Command Control Communications Engineering & Logistics (C3EL) unique

  • Laura Hoernig’s 2022 acquisition made C3EL a Woman-Owned Small Business.
  • C3EL combines engineering, logistics, cybersecurity, cloud, IT, and audio-visual services.
  • GSA MAS 47QTCA25D0083 and NASA SEWP VI give C3EL federal buying access.

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Benefits

  • Flexible Work Hours
  • Professional Development Budget

Company News

PR Newswire
Oct 7th, 2026
C3EL closes government FY 2026 with string of strategic prime awards.

C3EL closes government FY 2026 with string of strategic prime awards. Oct 07, 2026, 15:52 ET TAMPA, Fla., Oct. 7, 2026 /PRNewswire/ - Command Control Communications Engineering & Logistics, LLC (C3EL) closed Government Fiscal Year 2026 with a string of strategic prime contract awards that expanded the company's work across cybersecurity, secure communications, enterprise IT, and mission systems integration. Earlier in FY26, C3EL secured a new U.S. Air Force cybersecurity prime contract, followed by three additional prime awards in September from the U.S. Coast Guard, Federal Communications Commission, and Department of the Interior. The company further strengthened its federal market position through dual NASA SEWP VI awards and a Missile Defense Agency (MDA) SHIELD award, while achieving full CMMC Level 2 certification following a successful C3PAO assessment. C3EL began performance in March as the prime contractor for the U.S. Air Force 55th Strategic Communications Squadron's Defense Red Switch Network (DRSN) Cybersecurity Support Services requirement at Offutt Air Force Base, Nebraska (Contract No. FA460026P0017). C3EL provides Cybersecurity and Information Systems Security subject matter experts supporting DRSN and other NC3 systems. Responsibilities include Risk Management Framework activities, Authorization to Operate sustainment, security documentation, configuration management reviews, and cybersecurity audits and inspections. The work supports secure communications serving national-level command authorities, combatant commands, military services, other federal agencies, and U.S. allies, demonstrating C3EL's ability to protect and sustain critical national security systems. In September, C3EL was awarded the U.S. Coast Guard Enterprise Video Conferencing Support Services BPA (Contract No. 70Z07926AUCPL0001) by the Coast Guard Command, Control, Communications, Computers, Cyber and Intelligence Service Center (C5ISC). The five-year, single-award BPA has an estimated value of $8.39 million and covers AV and video conferencing design, integration, installation, technical support, testing, training, and technology refresh across Coast Guard locations. Its scope also includes configuration and inventory management, maintenance and casualty support, and engineering services for classified and unclassified environments. The award expands C3EL's role in sustaining secure collaboration systems across the Coast Guard's distributed enterprise. C3EL also received the Federal Communications Commission's Conference Room Audio/Visual (AV) Video Teleconference (VTC) Upgrade prime award (Contract No. 273FCC26F0110), valued at $2.29 million. The project will modernize AV/VTC capabilities at FCC Headquarters in Washington, D.C., including conference rooms, specialized collaboration spaces, the Commission Meeting Room, and the mission-critical Operations Center. Work encompasses design, equipment procurement, installation, integration, and modernization of legacy infrastructure. The refresh will replace end-of-life and end-of-support technology while preserving usable infrastructure and improving interoperability, reliability, manageability, and the user experience. C3EL's third September prime award was the Udall Audio Visual Modernization BPA (Contract No. 140D0426A0020) for the U.S. Department of the Interior's Office of Facilities and Administrative Services (OFAS). The five-year BPA has an estimated value of $1.4 million and provides a vehicle for turnkey AV design, engineering, installation, modernization, and support throughout the Stewart Lee Udall Building in Washington, D.C. Requirements can include new deployments, technology upgrades, AV-over-IP and networked AV architectures, programming, testing, documentation, training, and modern conferencing technologies. The award establishes a new customer relationship with DOI while supporting continued modernization of the Udall Building and expanding C3EL's federal civilian mission systems integration portfolio. C3EL also expanded its federal acquisition portfolio during FY26 with NASA Solutions for Enterprise-Wide Procurement VI (SEWP VI) awards in Categories A and C and a prime award on the Missile Defense Agency's Scalable Homeland Innovative Enterprise Layered Defense (SHIELD) multiple-award IDIQ. Together, these vehicles provide C3EL with new pathways to provide our technology, engineering, integration, cybersecurity, and mission-support capabilities to across defense and civilian agencies. FY26 also marked a cybersecurity maturity milestone as C3EL successfully completed its C3PAO assessment and achieved Final CMMC Level 2 certification. This achievement strengthens the company's ability to protect Controlled Unclassified Information and support Department of Defense cybersecurity and supply-chain requirements. Together with C3EL's cleared infrastructure and quality management systems, the certification reinforces the operational foundation supporting its growing cybersecurity, IT, and integration business. "FY26 demonstrated the depth and breadth of what C3EL can deliver for our federal customers. Our Air Force cybersecurity work and new Coast Guard, FCC, and DOI prime awards expand our customer base and demonstrate our ability to execute across cybersecurity, secure communications, and mission systems integration. At the same time, SEWP VI and SHIELD significantly expand the contracting pathways available to our customers. Going into FY27, our priorities are to execute these programs exceptionally well, continue investing in our people and capabilities, and build on this momentum across critical defense and civilian missions," said Miguel Gorordo, Vice President of Growth, C3EL. C3EL enters FY27 with a broader portfolio of prime programs, government-wide technology acquisition vehicles, and increased access to defense modernization opportunities. The company will continue investing in technical and operational capabilities while delivering cybersecurity, enterprise IT, secure communications, and mission systems integration services across the federal government. About C3EL Command Control Communications Engineering & Logistics, LLC (C3EL) is a Woman-Owned Small Business delivering integrated information technology, communications, audio visual, cybersecurity, engineering, and logistics solutions to the U.S. Department of Defense and federal agencies. C3EL provides end-to-end technology products, systems integration, and mission support services for mission-critical environments. SOURCE Command Control Communications Engineering & Logistics, LLC