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IHG

Global hotel company

Human Resources Manager

HR Generalist & Employee RelationsConfirmed live in the last 24 hours
Full-timeUnited Kingdom

About the Job

Requirements

  • At least 2 years of experience working in a Human Resources Management role, or an equivalent combination of education and experience.
  • A college or university qualification in Human Resources, Employment Law, or a similar field.
  • Strong information technology and human resources systems experience.
  • Experience working in a fast-paced hotel environment is essential, including familiarity with hotel departments, roles, and operations.

Responsibilities

  • Implement the People Plan to create a meaningful colleague lifecycle experience, focusing on a positive, inclusive, and engaging culture.
  • Support managers in identifying colleague talent needs and development opportunities.
  • Advise managers on engagement and employee relations cases, performance, and retention activities.
  • Work with people managers to use early-careers strategies and programmes, including IHG Academy and apprenticeships.
  • Support, coach, and advise managers and colleagues on human resources queries, directing them to appropriate channels.
  • Collaborate with the Talent Acquisition Team and hiring managers to ensure an efficient and effective attraction and selection process.
  • Own the onboarding process, ensuring colleagues have a good start, and coach, track, and advise managers throughout a 90-day starter programme.
  • Support the Human Resources Business Partner in reviewing the department budget, controlling expenses, and monitoring staffing to manage costs.
  • Build local community networks to promote the hotels and brands and increase awareness.
  • Ensure compliance with relevant employment laws, policies, and procedures; conduct an annual human resources compliance and standards self-audit; and research and investigate workplace issues, identifying risks and escalating serious issues.
  • Collect and report human resources data, including turnover, absenteeism, and training needs, and perform other duties as required to support the hotels.

Desired Qualifications

  • Experience with Oracle is beneficial.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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