W

Walmart

Sells groceries and essentials in stores and online

GM Coach

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeAurora, OH, USA$65k - $100k /yrIn-person

About the Job

Requirements

  • Have two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
  • For facilities that sell firearms, successfully complete a firearms-specific criminal background check and authorized firearms training.
  • For facilities that sell only ammunition and have applicable state-specific requirements, hold a current state-issued Certificate of Eligibility.
  • Attend and successfully complete all job-required trainings and assessments, including Academy and Open Door trainings.

Responsibilities

  • Lead and develop teams by teaching, training, and actively listening to associates; tour stores and provide feedback through TourtoTeach; communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction; introduce and lead company change efforts; set clear expectations and guidance to implement business solutions; and communicate business objectives effectively.
  • Model and demonstrate exceptional customer service standards by following the One Best Way service model, managing and supporting customer service initiatives such as store of the community and community outreach programs, resolving customer needs, complaints, and issues, implementing action plans to correct deficiencies, and providing process-improvement leadership to ensure a high-quality customer experience.
  • Drive financial performance and sales in the designated store area by reviewing and evaluating profit and loss statements; managing and assisting with budgeting, forecasting, and expense control; ensuring expenses are indexed to sales; monitoring merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing plans to mitigate shrink and achieve sales and profit goals.
  • Supervise and develop hourly associates by hiring, training, mentoring, assigning duties, setting expectations, recognizing associates, communicating expectations consistently, and promoting a belonging mindset.
  • Recruit and develop qualified associates to meet staffing needs and support company growth.
  • Coordinate, complete, and oversee job-related activities and assignments by maintaining relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals and objectives, building accountability and measuring progress, addressing improvement opportunities, adapting, and promoting continuous learning.
  • Ensure compliance with company policies and procedures and support the company’s mission, values, and ethics standards by implementing action plans, supporting the Open Door Policy, and guiding associates in applying policies and procedures.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, and create a workplace where associates feel seen, supported, and connected through belonging and opportunities to thrive.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact to motivate and influence.
  • Attract and retain talent, empower and develop associates, and recognize their contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model company values; hold oneself and others accountable; and support the company’s regenerative goals through positive impact, belonging, waste reduction, and local giving.
  • Deliver results while prioritizing customers, adapting to how, where, and when they shop, and applying the Every Day Low Price and Every Day Low Cost business models.
  • Make data-informed decisions using insights and analysis, balance short- and long-term priorities, and consider customers, associates, shareholders, suppliers, business partners, and communities.
  • Demonstrate curiosity, a desire to learn, calculated risk-taking, courage, and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt new technologies and skills, and support others through change.

Desired Qualifications

  • Complete a Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Have general work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

Recently Posted Jobs

Explore more opportunities at Walmart

See more jobs