Legal Operations Associate

Position Summary

Guggenheim Investments (“GI” or “Firm”) is seeking a dynamic associate to join its Legal Operations team. This individual will report to the Head of Legal Operations and assist with building the firm’s next generation knowledge base program, artificial intelligence solution risk framework, and firmwide operational transformation initiatives. You will have the opportunity to work in a setting that promotes and executes ideas that drive efficiency, business development, and productivity across the firm. This role will involve working in a dynamic team environment and which will present opportunities to utilize ingenuity and problem-solving skills in support of the team’s innovation and transformation objectives. The ideal candidate will possess a deep understanding of Legal Operations and business process automation within corporate or law firm environments. This role is based in our New York City office, full-time.

Responsibilities

Key Responsibilities:

Knowledge Management & Information Governance

• Build knowledge base development frameworks that enable AI agentic workflows
• Own knowledge management governance: ensuring the firms playbooks, briefs, and are kept current, versioned, and findable; make them the source of truth for the team and the business.
• Develop and maintain processes for documentation management and retention, including operational guidelines, best practices, and training materials.

Solution Delivery and Project Management

• Support the design, build, test, and implementation of AI and automation solutions for defined Legal and firmwide business workflows using emergent technologies.
• Automate repetitive or inefficient processes, including intake, triage, reporting, document-centric workflows, and knowledge access.
• Develop prototypes, test solutions with users, interpret feedback, and refine approaches to improve usability, effectiveness, and adoption.
• Own assigned initiatives through implementation, escalating significant risks, dependencies, or decisions that extend beyond defined scope.
• Project management for various Legal Operations, solutions delivery, and firmwide strategic initiatives.

AI and Automation

• Apply AI and generative AI capabilities to document-centric use cases and operational workflow improvements within the Legal and firmwide functions.
• Evaluate available tools and recommend practical use cases based on business requirements, technical feasibility, and approved governance, security, and risk requirements.
• Incorporate appropriate human review and controls into solutions where accuracy, auditability, privacy, or defensibility are required.
• Monitor implemented solutions and recommended adjustments based on user feedback, performance, and evolving operational requirements.
  

Adoption and Operational Impact

• Develop documentation, usage guidance, and playbooks that enable consistent implementation and sustained use of new tools and workflows.
• Train team members on new solutions and provide ongoing support to reinforce effective day-to-day adoption.
• Define and track appropriate operational measures, including usage, time savings, error reduction, and other relevant indicators of solution effectiveness.
• Use adoption and performance information to identify opportunities for further improvement and recommend adjustments to implemented solutions.
  

Cross-Functional Collaboration

• Work cross-functionally with Legal, Data Scientists, Business Units, Technology, and other relevant stakeholders to deliver secure, practical, and scalable solutions.
• Translate Legal & Firmwide business needs into technical requirements and communicate solution design, progress, risks, and outcomes clearly to technical and non-technical stakeholders.
• Build productive relationships with stakeholders across functions and advise on workflow and technology considerations within the role’s area of expertise.
• Collaborate with relevant control functions to ensure solutions comply with applicable data privacy, regulatory, security, and governance requirements.

Qualifications

Basic Qualifications:

• 5+ years of experience in Legal, Business Operations, or Information Governance roles, with expertise in process building and project management.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Passion to work hard in a fast-paced, innovation first environment
• Bachelor’s degree required
• An exceptional team builder and team player
  

Preferred Qualifications:

• MBA, or equivalent advanced degree considered a plus
• Demonstrated ability to independently assess business workflows, identify operational problems, and develop practical technology-enabled solutions within defined organizational priorities.
• Strong analytical and problem-solving skills, with the ability to evaluate multiple factors, exercise judgment, and adapt established approaches to varied business problems.
• Ability to translate between business and technical stakeholders and communicate complex operational or technology concepts clearly and practically.
• Demonstrated ability to manage assigned initiatives from discovery through implementation while appropriately escalating broader priorities, dependencies, and risks.
• Experience supporting user adoption and behavior change through documentation, training, stakeholder engagement, and follow-through.
• Develop and deliver executive presentations that articulate initiatives and status updates

Salary Range

Annual base salary between

$103,500.00-$115,000.00

The base salary range represents the low and high end of the anticipated base salary range for this position. Actual base salaries may vary depending on factors such as location and experience. The range listed reflects base salary only, and the total compensation package may include other components such as incentive compensation.