Territory Manager - Critical Care

Why Join Us

Why You’ll Love Working at Cook At Cook, we believe in taking care of our people so they can take care of others. As a global, family-owned company that has been improving patients’ lives since 1963, we’re committed to doing business with integrity and making a positive impact in the communities where we live and work.  

We’re guided by strong ethical standards and core values, and we believe the best ideas come from creating solutions together. Our company culture values every voice, brings together inclusive teams who collaborate well, and encourages learning and innovation. When you join Cook, you’re not just starting a job, you’re building a career with purpose, in a company that invests in you. 

What You Can Expect at Cook These are some ways we support our people across Cook: 

• Meaningful work & strong values: Contribute to improving patient care globally in a company known for high ethical standards and integrity. 

• Competitive rewards & security: Competitive, performance-related compensation and benefits that support your health and financial wellbeing. 

• Flexibility & time off: Paid time off, holidays, and hybrid or remote work options for many jobs, where possible.  

• Growth & development: Learning opportunities, educational assistance, and development programs to help you grow your skills and career. 

• Wellbeing & community: Health and wellness initiatives, social activities, and community engagement that help you feel connected and supported. 

Benefits and programs vary by country and job. Our recruiters can provide more information about the specific benefits and programs available in your location. 

Overview

The primary purpose of this position is to serve Cook patients while increasing the sales and profitability of the Critical Care Specialty in the Benelux territory. This should be achieved by implementing local sales and marketing strategies which have been agreed with the Regional Manager and are in support of the goals and general strategies of the Specialty. The Territory Manager must develop a thorough knowledge and understanding of the products and their associated clinical areas of use.

Responsibilities

• Meet or exceed the sales targets set by Specialty Management by working independently in assigned territory to present and sell products and services to physicians, hospitals, outpatient facilities, health care facilities, purchasing organizations, purchasing groups, multi-hospital systems, health care provider alliances, and other key decision makers
• Demonstrate an excellent knowledge of the product range of the Specialty and a sound understanding of the associated medical discipline.
• Provide proficient technical training and support to medical personnel on the use of Cook’s medical devices as required.
• Territory budget management for local in field events and sample stock.
• Develop and maintain an annual business plan which includes but is not limited to the following:
• anticipated sales increases
• risk management
• sales opportunities
• anticipated competitive activity
• contingency plans
• Follow-through on customer requests and commitments
• Monitor and increase market share and competitor activity in the assigned territory.
• Participate in local and international exhibitions and meetings as requested.
• Identify, establish and develop relationships with key clinical and non-clinical decision-makers
• Work closely and effectively with the other members of the sales team and with Cook support functions in order to provide the best possible service to the customer and the patient.
• Work closely and effectively with members of Cook’s Commercial and Business Care Integration teams to develop contractual opportunities with customers and maximize the service provided to the customer and patient.
• Seek and evaluate new product ideas, providing adequate information and facilitate ongoing communication. Assist in product evaluations and/or clinical studies as appropriate.
• Understand and follow Cook quality policies and procedures with respect to Complaint Handling, Product Returns, Samples, Consignment Stock and any other areas as appropriate.
• Compliance with, and accountability for all policies within the Cook Employee Handbooks, Cook Code of Conduct, Policy and Guidance on Interaction with Healthcare Professionals, Cook’s Privacy Regulations, and all other applicable federal, state and local laws and regulations. Employee is further required to sign and comply with Cook’s Confidentiality and Non-Competition Agreements

Qualifications

• Ability to meet frequently with customers and other decision makers.
• Ability to travel frequently throughout assigned territory.
• Previous medical sales experience preferred.
• Product or Procedural knowledge an advantage.
• Good communication and inter-personal skills.
• Language Skills - good written and verbal command of English, French and Dutch.
• Excellent numeric skills.
• Good working knowledge of Microsoft® Office.
• Proven problem-solving skills.
• Excellent organizational skills.
• High self-motivation.