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Navy Federal

Largest member-owned credit union; financial services

Director – Data and AI Activation

Business OperationsPosted on Nov 10
Full-timeVienna, VA, USANo salary listed

About the Job

Requirements

  • 10–15 years of relevant work experience.
  • MBA and/or a related degree or qualifications in Data Science, AI, Computer Science, Information Technology, Strategy, or a related field, or an equivalent combination of education, training, and experience.
  • Significant experience leading activation, enterprise transformation, enablement, adoption, strategy execution, or related functions, including experience leading people managers.
  • Extensive experience creating strategy for large-scale, cross-enterprise initiatives.
  • Extensive experience leading work across digital transformation, data strategy, AI strategy, and activation.
  • Extensive experience developing strategic, operational, and technology roadmaps.
  • Extensive experience using consultative approaches to engage stakeholders, diagnose needs, and translate strategy into action.
  • Advanced knowledge of data and AI governance practices, including Ethical AI.
  • Ability to communicate data and AI concepts clearly to executive, technical, and non-technical audiences.
  • Extensive experience developing pragmatic solutions using knowledge of financial services, business operations, and technology trends.
  • Advanced knowledge of banking and financial industry trends, products, and services.
  • Ability to execute in a fast-paced, high-demand environment while balancing multiple enterprise priorities.
  • Ability to influence leaders and guide strategic thinking as a trusted advisor.
  • Critical thinking, analytical, and problem-solving skills.
  • Ability to translate business needs into scalable data and AI activation priorities.
  • Thorough knowledge of and ability to ensure compliance with applicable federal and state laws, rules, regulations, and NFCU policies and procedures.

Responsibilities

  • Scale the activation function to meet growing enterprise demand as investment in AI and data capability expands across business units.
  • Own and hold final decision authority on the enterprise business-unit activation plan across data and AI, partnering with data product, AI, and business teams to align activation priorities, adoption plans, and execution roadmaps for enterprise capabilities.
  • Serve as the primary alignment partner for business-unit activation, connecting business-unit priorities with enterprise Data and AI initiatives and leading large-scale cross-business-unit activation efforts.
  • Build and own repeatable activation frameworks, playbooks, and operating mechanisms that enable business units to discover, understand, access, adopt, and apply enterprise Data and AI capabilities through consistent training, guidance, support, and readiness approaches.
  • Guide scalable activation of emerging Data and AI capabilities, ensuring new platforms, tools, and investments are introduced through consistent enterprise playbooks.
  • Drive change readiness, engagement, and adoption of Data and AI capabilities by enabling business units to understand, embrace, and integrate new capabilities through communications, training, and change.
  • Partner with governance, risk, security, and workforce-readiness teams to integrate foundational requirements into business-unit activation approaches for enterprise-scale data and AI.
  • Translate enterprise Data and AI Strategy priorities into business-unit actions, ensuring strong data foundations support AI adoption and outcomes.
  • Establish mechanisms to assess business readiness, surface adoption gaps, and translate business context and feedback into activation priorities and enterprise playbook improvements.
  • Lead and develop teams responsible for data activation and AI activation, setting priorities and ensuring alignment across both functions.
  • Define, socialize, and formalize progress measurement frameworks and activation metrics.
  • Provide mentorship, coaching, and professional development opportunities to teams.
  • Make staffing decisions and shape role design as the function matures.
  • Develop and maintain team-specific components of the Division Annual Financial Plan.
  • Perform other duties as assigned.

About the Company

Navy Federal

Largest member-owned credit union; financial services

Navy Federal is a credit union that provides financial products and services to the U.S. military community, including active-duty service members, veterans, DoD employees, and their families. It operates through more than 360 branches and a nationwide presence, offering accounts, loans, mortgages, credit cards, and other banking services, with access available online and via mobile apps. As a member-owned, not-for-profit institution, it reinvests earnings to benefit members rather than outside shareholders and is insured by the NCUA. The company emphasizes serving those connected to the Armed Forces with helpful, accessible financial support and career opportunities for its staff. Its goal is to help members achieve financial well-being through comprehensive, widely available services while growing its community and assets.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Vienna, Austria
Founded
1933

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