Tech Firefly

Outsourced software development, QA, testing

IT Program Manager

IT Project ManagementConfirmed live in the last 24 hours

Full-timeSan Francisco, CA, USANo salary listed

About the Job

Requirements

Expert knowledge of project management principles and project tracking metrics.
Direct experience managing Epic electronic health record implementations within a large-scale healthcare environment, preferably new builds or greenfield projects.
Ability to lead matrixed teams across IT, Facilities, and Clinical domains.
Ability to influence stakeholders without direct authority and present to executive management.
Strong vendor negotiation and contract management skills with Epic Systems and third-party integrated partners.
Demonstrated ability to anticipate obstacles and plan contingencies in complex environments.
A bachelor's degree in IT, Engineering, Business, or Healthcare is required.
Project Management Professional or Program Management Professional certification is required.

Responsibilities

Lead the technology strategy and execution for the client's new hospital construction.
Direct the infrastructure, applications, specifically Epic, and cybersecurity workstreams to ensure the facility is technically and operationally ready for opening.
Align IT delivery with construction, facilities, and clinical operations.
Manage the combined scope, schedule, and budget for all IT workstreams, including Epic and clinical module integration.
Identify and mitigate program-level risks and dependencies, and lead executive-level escalation processes for EHR-related hardware and software roadblocks.
Track capital budgets, cash flow, and variances; forecast future operating costs for Epic licensing and post-live support staffing.
Provide progress reporting and decision support to executive leadership on technical dress rehearsals and clinical cutover plans.
Oversee the creation of technical run books to ensure a smooth transition from project teams to permanent Epic maintenance and clinical informatics operations.

Desired Qualifications

Epic Certification or proficiency in one or more modules, such as Epic Clinical Content, Willow, or Bridges, is highly preferred.
A master's degree is preferred.
Knowledge of California HCAI requirements, ITIL, Lean Six Sigma, or Healthcare Construction (HCC/CHC) is preferred.

IT Program Manager

Tech Firefly · San Francisco, United States (Hybrid) · Contract · Posted 2026-02-27

Salary: USD 180,000–200,000

Workplace: hybrid

Description

The IT Program Manager leads the technology strategy and execution for the client's new hospital construction. This role directs the infrastructure, applications (specifically with Epic), and cybersecurity workstreams to ensure the facility is technically and operationally ready for opening. You will align IT delivery with construction, facilities, and clinical operations.

Contract: 6 - 12months Contract to Full Time Hire

Location: Must be able to work on-site in San Francisco 3 to 4 times per week

Project Duration: Through 2031

Pay: $90-100/hour on W2 depending on experience

Core Responsibilities

Manage the combined scope, schedule, and budget for all IT workstreams including Epic and clinical module integration.
Identify and mitigate program-level risks and dependencies; lead executive-level escalation processes EHR-related hardware and software roadblocks.
Track capital budgets, cash flow, and variances; forecast future operating costs Epic licensing and post-live support staffing.
Provide progress reporting and decision support to executive leadership technical dress rehearsals (TDR) and clinical cutover plans.
Oversee the creation of technical "run books" to ensure a smooth transition from project teams to permanent Epic maintenance and clinical informatics operations.

Requirements

Experience & Skills

Expert knowledge of PM principles and project tracking metrics.
Direct experience managing Epic EHR implementations within a large-scale healthcare environment (preferably new builds/greenfield projects).
Proven ability to lead matrixed teams across IT, Facilities, and Clinical domains.
Ability to influence stakeholders without direct authority and present to executive management.
Strong vendor negotiation and contract management skills (Epic Systems and third-party integrated partners).
Demonstrated ability to anticipate obstacles and plan contingencies in complex environments.
Epic Certification or Proficiency in one or more modules (e.g., Epic Clinical Content, Willow, or Bridges) is highly preferred.

Education & Certifications

Bachelor’s degree in IT, Engineering, Business, or Healthcare (Master’s preferred).
Project Management Professional (PMP) or PgMP (Program Management Professional) Certification.
Preferred Knowledge of California HCAI requirements, ITIL, Lean Six Sigma, or Healthcare Construction (HCC/CHC).

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About the Company

Tech Firefly

Outsourced software development, QA, testing

Tech Firefly is a technology solutions company providing outsourced services to help clients succeed. It offers software development (iOS, C++, Java), usability testing for hardware and IoT, QA and QA automation, and innovative solutions like AI data labeling, robotic process automation, and blockchain. It also provides end-to-end content management, customer care and tech/sales support, and talent acquisition with on-shore, near-shore, and off-shore teams. Its goal is to help clients improve customer experience and quality by aligning with their culture and brand and scaling teams to meet needs.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Santa Clara, CA
Founded: 2016

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