Community Health Systems

Operates acute care hospitals nationwide

Assessment Referral Coordinator

Clinical Support & Patient AdministrationPosted on Nov 10

Full-timeStatesboro, GA, USANo salary listedIn-person

About the Job

Requirements

0–2 years of experience in a healthcare administrative or referral coordination role.
Knowledge of referral processes, insurance requirements, and prior authorization procedures.
Proficiency with electronic health record systems and scheduling software.
Excellent verbal and written communication skills.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

Coordinate patient referrals, authorizations, and appointments for specialty care, diagnostics, and follow-up services in accordance with provider orders.
Communicate with patients and families to explain next steps, provide instructions, and ensure understanding of referral and appointment requirements.
Obtain prior authorizations and referral approvals as needed, and accurately document information in the electronic health record.
Schedule appointments and follow up with external providers to confirm referral completion and collect consult notes.
Respond to incoming calls and referral requests, triaging appropriately and ensuring timely processing.
Maintain accurate and organized patient records, ensuring documentation is complete and submitted according to policy.
Maintain regular and reliable attendance.
Comply with all policies and standards.
Perform other duties as assigned.

Desired Qualifications

Associate Degree in Healthcare Administration or a related field.

Job Summary

The Assessment Referral Coordinator supports patient care by coordinating referrals, authorizations, and follow-up appointments in collaboration with physicians and other care team members. This role ensures timely scheduling, accurate documentation, and clear communication with patients to facilitate continued access to services and high-quality care.

Essential Functions

Coordinates patient referrals, authorizations, and appointments for specialty care, diagnostics, and follow-up services in accordance with provider orders.
Communicates with patients and families to explain next steps, provide instructions, and ensure understanding of referral and appointment requirements.
Obtains prior authorizations and referral approvals as needed, and accurately documents information in the electronic health record.
Schedules appointments and follows up with external providers to confirm referral completion and collect consult notes.
Responds to incoming calls and referral requests, triaging appropriately and ensuring timely processing.
Maintains accurate and organized patient records, ensuring documentation is complete and submitted according to policy.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

Associate Degree in Healthcare Administration or related field preferred
0-2 years of experience in a healthcare administrative or referral coordination role required

Knowledge, Skills and Abilities

Knowledge of referral processes, insurance requirements, and prior authorization procedures.
Proficiency with electronic health record systems and scheduling software.
Excellent verbal and written communication skills.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks in a fast-paced environment.

About the Company

Community Health Systems

Operates acute care hospitals nationwide

Community Health Systems operates general acute care hospitals across 14 states, owning or leasing 71 facilities to deliver healthcare outside urban centers. Its main business is running hospital networks and providing medical and surgical services to patients, funded by payments from patients, insurers, and government programs like Medicare and Medicaid. The company also offers management services to its affiliates through a professional services corporation. Its workflow centers on developing and operating healthcare delivery systems, supporting a wide range of needs from emergency care to specialized treatments. The goal is to help people get well and live healthier by providing accessible non-urban and suburban hospital-based care while navigating a regulated, competitive US healthcare market.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Franklin, TN
Founded: 1985

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