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VeriPark

AI-powered customer experience suite for finance

Solution Architect

Implementation & Technical Account ManagementUpdated on Nov 15
Full-timeCanadaNo salary listedIn-person

About the Job

Requirements

  • At least 7 years of experience in software development, solution architecture, technical consulting, or related roles.
  • Strong understanding of .NET-based enterprise application architecture and layered application design.
  • Experience evaluating technical solutions, architectural changes, integrations, and customization impacts.
  • Ability to review technical designs and provide practical guidance to development and delivery teams.
  • Strong customer-facing communication and stakeholder management skills.
  • Ability to translate complex technical concepts into clear and actionable recommendations.
  • Strong analytical, troubleshooting, and problem-solving capabilities.
  • Experience working on enterprise software implementations and understanding the practical implications of technical decisions on development, testing, deployment, upgrades, and project delivery.
  • Experience working closely with Development, QA, Business Analysis, Product Management, and Delivery teams.
  • Experience working within customer-facing project environments and distributed teams.
  • Ability to evaluate technical options and make pragmatic recommendations considering product capabilities, customer requirements, delivery impact, technical risk, and long-term maintainability.

Responsibilities

  • Act as a trusted technical advisor for customers and internal delivery teams.
  • Lead technical discussions, workshops, and architecture review sessions.
  • Support customer-facing conversations related to Change Requests (CRs), enhancements, integrations, and technical challenges.
  • Serve as a technical escalation point for complex platform-related issues.
  • Communicate technical constraints, trade-offs, dependencies, risks, and recommended approaches to customers and internal stakeholders in a clear and commercially aware manner.
  • Support delivery teams in resolving complex technical issues and provide clear recommendations and decision paths when multiple technical options exist.
  • Review proposed solution designs and architectural changes to ensure alignment with architectural standards and best practices.
  • Provide technical guidance and recommendations to SDMs and Technical Leads.
  • Assess technical impacts, dependencies, implementation risks, and upgrade considerations.
  • Review CRs, Statements of Work (SOWs), technical proposals, and design documents from a technical and architectural perspective.
  • Evaluate whether customer requirements can be addressed through existing product capabilities, configuration, extension, or customization, and recommend the most appropriate approach.
  • Assess the impact of proposed solutions on product integrity, reusability, maintainability, upgradeability, package deployments, and future implementations.
  • Challenge proposed technical approaches when appropriate and provide practical alternatives that balance customer needs, technical quality, delivery effort, and long-term product sustainability.
  • Assess the technical feasibility, complexity, dependencies, risks, and likely implementation impact of CRs and proposed solutions to support sound delivery and commercial decisions.
  • Develop and maintain deep knowledge of enterprise application architecture, platform capabilities, product functionality, and implementation patterns.
  • Understand technical differences across product versions and evaluate their impact on implementations and upgrades.
  • Assess package deployments, merges, upgrade paths, and customization impacts.
  • Provide expert guidance on platform capabilities, configuration options, and technical constraints.
  • Understand how product capabilities, configuration, extensions, and customizations should be applied across different implementation scenarios.
  • Identify potential technical debt, upgrade risks, and project-specific customizations that may have broader product or implementation implications.
  • Understand the practical impact of technical decisions across development, testing, deployment, production support, and future upgrades.
  • Work closely with Product Management, SDMs, Technical Leads, and Delivery Managers.
  • Support teams in resolving complex technical and architectural challenges.
  • Promote best practices and knowledge sharing across projects.
  • Contribute to the continuous improvement of delivery standards and technical governance.
  • Work closely with Development, QA, Business Analysis, Architecture, Product, and Delivery teams to ensure technical decisions are practical and consistently applied.
  • Contribute to technical governance by identifying recurring implementation challenges, product gaps, and opportunities for standardization.

Desired Qualifications

  • Experience in banking, digital banking, or financial services projects.
  • Experience supporting enterprise software products and large-scale implementations.
  • Experience with software upgrades, package deployments, and product customizations.
  • Familiarity with Microsoft Azure and modern application deployment practices.
  • Experience participating in architecture review boards or technical governance activities.
  • Experience evaluating out-of-the-box (OOB) capabilities, configuration-based solutions, extensions, and customizations within enterprise products.
  • Awareness of AI-assisted software engineering, AI-enabled development practices, and emerging AI technologies relevant to enterprise software delivery.
  • Ability to evaluate how AI-assisted engineering and emerging AI capabilities can improve solution delivery, engineering productivity, testing, and technical governance.

About the Company

VeriPark

AI-powered customer experience suite for finance

VeriPark helps financial institutions become AI-first digital leaders by centering Customer Experience in digital transformation. Its AI-Powered Customer Experience Suite unifies data, orchestrates intelligent journeys, and applies real-time decisioning across digital and assisted channels, including Omnichannel Delivery, Customer Engagement, Branch Automation, and Loan Origination. The platform enables faster onboarding, higher digital adoption, and stronger cross-sell with a 360° view of the customer and AI-driven workflows that span front- and back-office tasks. VeriPark differentiates itself through its financial-services focus, global delivery network, and deep Microsoft Dynamics 365 alignment to deliver measurable ROI and sustainable digital growth.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Norwich, United Kingdom
Founded
1998

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