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Community Health Systems

Operates acute care hospitals nationwide

Director of Surgical Services

Medical, Clinical & VeterinaryConfirmed live in the last 24 hours
Full-timeValparaiso, IN, USAIn-person

About the Job

Requirements

  • A Bachelor's degree in a relevant field is required, or seven or more years of direct experience may be substituted for the degree.
  • With a Bachelor's degree, three to five years of experience in a closely related field is required.
  • A registered nurse license issued by a state or compact state is required.
  • Basic Life Support certification issued by the American Heart Association, American Red Cross, or American Safety and Health Institute is required.
  • Advanced Cardiac Life Support certification issued by the American Heart Association, American Red Cross, or American Safety and Health Institute is required.
  • Strong leadership, organizational, and communication skills are required.
  • The ability to collaborate with interdisciplinary teams and manage cross-functional relationships is required.
  • The ability to foster a positive work environment that promotes teamwork, professionalism, and continuous improvement is required.
  • The ability to communicate effectively with leadership, team members, and stakeholders is required.
  • The ability to work effectively with others, delegate responsibilities, and independently manage tasks while meeting established deadlines is required.
  • Problem-solving and critical-thinking skills are required.
  • In-depth knowledge of industry best practices and regulatory compliance, when applicable, is required.
  • Strong organizational and time-management skills are required.
  • Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools is required.
  • Applicants must be authorized to work in the United States for any employer; immigration sponsorship is not available now or in the future.

Responsibilities

  • Oversee daily operations of the Surgical Services department, including scheduling, staffing, and resource allocation to support safe and efficient patient care.
  • Lead quality-improvement initiatives to enhance patient safety, surgical outcomes, and operational performance.
  • Collaborate with surgeons, anesthesiologists, nursing staff, and other stakeholders to coordinate surgical schedules, optimize patient flow, and facilitate interdisciplinary communication.
  • Recruit, hire, and retain qualified surgical-services staff; provide mentorship; foster professional development; and promote continuing-education opportunities.
  • Monitor and evaluate patient-care processes and outcomes, address patient concerns, and implement strategies to improve satisfaction and experience.
  • Drive initiatives to create and sustain a positive work culture and achieve employee-satisfaction and retention goals through leadership and management practices.
  • Respond to and resolve patient-care issues, complaints, and incidents; conduct investigations and implement corrective actions as necessary.
  • Maintain current knowledge of industry trends, clinical best practices, and emerging technologies to ensure the department remains competitive and compliant with evolving standards.
  • Establish and monitor key performance metrics, using data-driven insights to identify improvement opportunities and measure departmental success.
  • Collaborate with Supply Chain and Procurement teams to manage inventory, surgical instruments, and equipment and ensure availability and proper utilization.
  • Participate in strategic planning and organizational initiatives to expand surgical services and enhance the facility's market position.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance and comply with all policies and standards.
  • Provide leadership, mentorship, and professional-development opportunities for departmental staff.
  • Schedule employees to ensure effective use of resources and consult with leadership on potential staffing issues.
  • Conduct performance evaluations, set goals, and provide staff with feedback on their performance and development.
  • Collaborate with hospital leadership to set the department's strategic direction, including budgeting, resource allocation, and long-term planning.
  • Monitor expenditures to ensure cost-effective delivery of services.
  • Evaluate and implement new technologies to enhance operational efficiency.
  • Develop and implement departmental policies, procedures, and protocols to optimize quality and overall efficiency.
  • Ensure compliance with relevant regulatory bodies and, as applicable, oversee accreditation processes to ensure services meet or exceed industry standards.
  • Participate in audits, inspections, and accreditation processes as applicable.
  • Follow established quality-control practices to ensure accuracy, consistency, and safety.
  • Work closely with leadership teams to coordinate and improve service delivery.
  • Stay up to date with industry advancements, new technologies, and regulatory changes.
  • Perform in a staff role when required and fulfill the associated duties and responsibilities while meeting established competencies.

Desired Qualifications

  • A Master's degree is preferred.
  • Three to five years of previous leadership experience is preferred.

About the Company

Community Health Systems

Operates acute care hospitals nationwide

Community Health Systems operates general acute care hospitals across 14 states, owning or leasing 71 facilities to deliver healthcare outside urban centers. Its main business is running hospital networks and providing medical and surgical services to patients, funded by payments from patients, insurers, and government programs like Medicare and Medicaid. The company also offers management services to its affiliates through a professional services corporation. Its workflow centers on developing and operating healthcare delivery systems, supporting a wide range of needs from emergency care to specialized treatments. The goal is to help people get well and live healthier by providing accessible non-urban and suburban hospital-based care while navigating a regulated, competitive US healthcare market.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Franklin, TN
Founded
1985

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