VirtuHire

Global SA-talent recruitment and EOR

Client Account Manager - Programmatic Media

Customer SuccessConfirmed live in the last 24 hours

Full-timeRemote in South AfricaNo salary listed

About the Job

Requirements

At least 3 years of experience in digital media, advertising, agency account management, client success, or a closely related environment.
Exceptional written and spoken English.
Ability to lead agency or brand calls independently and professionally.
Strong project management, organisation, and follow-through skills.
Ability to manage multiple accounts, priorities, and recurring deadlines.
Good understanding of digital/programmatic media and campaign concepts.
Strong judgment about when to resolve an issue independently and when to escalate.
Strong Excel and Google Sheets skills.

Responsibilities

Own routine client and agency communication relating to active campaigns, reporting, launches, and delivery questions.
Manage account calendars, reporting schedules, status calls, open items, and internal follow-through.
Triage client questions and coordinate with Programmatic Operations, Data, and Dashboard teams where technical input is required.
Translate technical campaign and data explanations into clear, concise, client-ready communication.
Coordinate creative assets, tags, geographic requirements, timelines, and other launch dependencies.
Walk clients through reporting and dashboard outputs and identify potential issues.
Escalate delivery, relationship, and scope risks proactively.
Maintain accurate account documentation and ensure commitments are recorded and followed through.

Desired Qualifications

Ideally 4–6 or more years of experience for independent client ownership.
Programmatic campaign or DSP experience.
Agency-side or white-label/reseller experience.
Experience with media reporting or ad-tech clients.
Familiarity with platforms such as DV360, Basis, Simpli.fi, Amazon DSP, Meta, or YouTube.

Client Account Manager, Programmatic Media

VirtuHire · South Africa (Remote) · — · Posted 2026-08-27

Workplace: remote

Description

Location: South Africa – Remote
Hours: 14:00–23:00 SAST, Monday–Friday, aligned with U.S. Eastern business hours
Employment: Permanent, Full-Time

Requirements

Key Responsibilities

Own routine client and agency communication relating to active campaigns, reporting, launches, and delivery questions.
Manage account calendars, reporting schedules, status calls, open items, and internal follow-through.
Triage client questions and coordinate with Programmatic Operations, Data, and Dashboard teams where technical input is required.
Translate technical campaign and data explanations into clear, concise, client-ready communication.
Coordinate creative assets, tags, geographic requirements, timelines, and other launch dependencies.
Walk clients through reporting and dashboard outputs and identify potential issues.
Escalate delivery, relationship, and scope risks proactively.
Maintain accurate account documentation and ensure commitments are recorded and followed through.

Must-Have Requirements

3+ years of experience in digital media, advertising, agency account management, client success, or a closely related environment.
Ideally 4–6+ years of experience for independent client ownership.
Exceptional written and spoken English.
Proven ability to lead agency or brand calls independently and professionally.
Strong project management, organisation, and follow-through skills.
Ability to manage multiple accounts, priorities, and recurring deadlines.
Good understanding of digital/programmatic media and campaign concepts.
Strong judgment regarding when to resolve an issue independently and when to escalate.
Strong Excel and Google Sheets skills.

Preferred Experience

Programmatic campaign or DSP experience.
Agency-side or white-label/reseller experience.
Experience with media reporting or ad-tech clients.
Familiarity with platforms such as DV360, Basis, Simpli.fi, Amazon DSP, Meta, or YouTube.

Success in the Role

Clients receive fast, clear communication without needing to chase updates.
Reporting and recurring deliverables are consistently delivered on time.
Client requests are accurately triaged and communicated to technical teams.
Risks and missing information are identified before they affect delivery.
The technical delivery team can focus on execution without unnecessary client-management interruptions.

Important: This is a client-facing delivery role. It does not own sales, pricing, proposals, contract negotiations, renewals, upselling, or final media strategy.

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About the Company

VirtuHire

Global SA-talent recruitment and EOR

VirtuHire connects US, UK, and Australia-based companies with pre-vetted South African professionals, providing end-to-end recruitment and employer-of-record (EOR) services. It sources and vets candidates, presents a shortlist within about five business days, and then handles onboarding, payroll, compliance, and ongoing HR management as the legal employer of records under a monthly retainer with a 30-day replacement guarantee. The service differentiates itself with offshore staffing from South Africa offering payroll-less recruitment fees plus full HR administration and significant salary-cost savings of roughly 60% to 85% compared with US hires. Its goal is to simplify international hiring for growing companies by delivering quick access to vetted talent, compliant HR processes, and predictable costs.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Cape Town, South Africa
Founded: 2019

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