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UCFS Healthcare

Non-profit FQHC delivering integrated health care

IFP Case Worker

Full-TimePosted on 10/15/2026
$50k - $53k/yr
Mid
Bachelor's
Norwich, CT, USA
In PersonTravel 60–70% within Windham County and parts of New London County.
Social & Community ServicesCase Management & Advocacy

About the job

Requirements
  • A bachelor's degree in Social Work, Psychology, Counseling, or a closely related field.
  • Three years of experience providing home-based services to Department of Children and Families families, including working with families with complex needs and varying degrees of family functioning, working with child- and family-serving systems, and providing direct services to diverse populations.
  • A valid driver's license and state-mandated levels of auto liability insurance.
  • Eligibility to complete CPR certification within 30 days of hire.
  • Eligibility to complete Mandated Reporters Training within 30 days of hire.
  • Ability to continuously access an internet connection with 100 Mbps download and 20 Mbps upload speeds.
  • Ability to travel 60–70% within the service area of Windham County and parts of New London County.
  • Knowledge of the cultural, linguistic, or experiential backgrounds of the communities, children, and families served.
  • Proficiency with Microsoft Suite, especially Outlook.
  • Ability to provide a strength-based, client-centered approach to service delivery.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Communication, teamwork, and interpersonal skills across digital, in-person, and verbal correspondence.
Responsibilities
  • Provide outreach and engagement to clients referred to the program by conducting an initial phone intake, collecting basic information, and presenting information to the team to determine eligibility.
  • Assess family strengths and areas of need through home visits and other assessments, and develop a care plan.
  • Provide weekly face-to-face direct services, including support, advocacy, referrals, and assistance with positive parenting, safety planning, basic life skills, and identified goals in collaboration with the Department of Children and Families.
  • Participate in monthly in-person joint sessions with the Department of Children and Families and the family regarding the established service plan, strengths, and challenges.
  • Maintain up-to-date case records for each client family, including weekly contact reports, service agreements, evaluations, PIE records, EPIC system documentation, and closing summaries.

About the company

UCFS Healthcare is a non-profit Federally Qualified Health Center serving Eastern Connecticut. It delivers integrated care across primary medical, dental, and behavioral health, plus services like eldercare, women's health, pediatrics, and school-based clinics. Care is provided through a team-based model and a sliding fee scale to ensure access regardless of ability to pay. Its goal is to improve community health by offering affordable, accessible, and coordinated care that addresses social needs in the region.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Norwich, Connecticut

Founded

1877

Get referred to UCFS Healthcare

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Simplify's Take

What believers are saying

  • UCFS's 2025 impact report logged 33,468 primary care and school-based visits.
  • UCFS expanded behavioral health with 76,960 visits and 4,384 unique clients in 2025.
  • UCFS opened 2026 community-health programming and retained broad local service reach.

What critics are saying

  • Fiscal 2025 relied on $20.2 million grants, exposing UCFS to funding shocks.
  • Medicaid and Medicare reimbursement pressure can squeeze margins if patient mix worsens in 2026.
  • Any HRSA grant loss would hit Norwich, Griswold, Plainfield, and Colchester operations hard.

What makes UCFS Healthcare unique

  • UCFS runs integrated primary, dental, behavioral, and eldercare across Eastern Connecticut.
  • UCFS embeds school-based health centers inside schools, removing transportation barriers for students.
  • UCFS serves uninsured patients with sliding fees and access-to-care enrollment support.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401(k) Retirement Plan
  • Wellness Program
  • Employee Assistance Program
  • Remote Work Options
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays