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Wells Fargo

Nationwide banking and financial services

Business Banker

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeLinden, NJ, USAIn-person

About the Job

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent demonstrated through work experience, training, military experience, or education.
  • Bilingual Spanish.

Responsibilities

  • Manage and grow a portfolio of low- to moderately-complex business clients, typically with $500,000 to $2 million in annual sales, owning the full client journey from onboarding to deepening relationships and acquiring new clients while delivering a client-centric experience that drives growth and positions the bank as a trusted partner.
  • Understand and offer available financial solutions and digital services to business clients, leveraging available tools and providing tailored recommendations as a product expert.
  • Develop an understanding of each client’s goals and financial needs by analyzing their operations and priorities; provide tailored financial recommendations aligned with their objectives while complying with policies and procedures.
  • Offer a full range of products and services, including business accounts, credit, treasury services, and digital tools.
  • Prospect and network to build relationships with external and internal partners, drive referrals, and grow the small-business customer base; collaborate with internal banking channels to support business owners and gain the entire relationship.
  • Partner with Relationship Managers and Lending Officers on complex structures and ensure alignment with underwriting policies and risk guidelines.
  • Assess customer needs and refer customers interested in a dwelling-secured product to a SAFE team member; assist customers without taking an application or offering or negotiating terms of a dwelling-secured transaction.
  • Meet Loan Originator requirements under Regulation Z and applicable Consumer Financial Protection Bureau qualifications, and comply with related Wells Fargo policies.
  • Meet applicable financial responsibility, character, general financial fitness, and criminal background standards; undergo credit-report review and any required ongoing regulatory screening.
  • Execute applicable risk programs, follow Wells Fargo policies and procedures, fulfill risk and compliance obligations, and timely escalate and remediate issues.
  • Proactively monitor risks, identify and escalate issues, and make sound risk decisions consistent with business-unit risk appetite and risk and compliance program requirements.

Desired Qualifications

  • At least 2 years of in-branch business banking experience.
  • At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
  • Ability to proactively source, acquire, build, and maintain customer and colleague relationships.
  • Experience using business acumen to provide financial-services consultation to business customers.
  • Extensive knowledge of bank lending programs, credit policies, and specialty products.
  • Ability to meet team objectives while maintaining individual performance.
  • Ability to manage expectations and follow up with customers and Wells Fargo partners.
  • Customer-service experience handling complex transactions across multiple systems.
  • Knowledge of retail compliance controls, risk management, and loss prevention.
  • Ability to educate customers about technology and communicate the value of mobile banking options.
  • Ability to interact with customers and employees with integrity and professionalism.
  • Experience mentoring and peer-coaching others.

About the Company

Wells Fargo

Nationwide banking and financial services

Wells Fargo provides banking, investment, and payment services across the United States. Its products include checking and savings accounts, loans, credit cards, wealth management, and payment solutions that work through branches, online and mobile platforms, and an extensive network of branches and ATMs to move money and manage accounts. The bank leverages a long West-to-Midwest footprint and an integrated suite of banking, investment, and payments, reflecting its evolution from 1852 and the 1998 Norwest merger that adopted the Wells Fargo name. Its goal is to help customers manage money, grow wealth, and pay and transfer funds safely and reliably for individuals, small businesses, and institutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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