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JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Department of Marketing at the Smeal College of Business is seeking undergraduate research assistants to support a phone-based customer feedback project. Research assistants will collaborate with graduate students and faculty researchers. Telephones will be provided.

Duties & Responsibilities:

• Conduct phone surveys with customers
• Record notes after each call
• Work either in an assigned office or remotely from a quiet location with a stable internet/phone connection

Qualifications:
• Strong English speaker
• Strong communication skills
• Ability to work independently and manage tasks under pressure
• Adaptability to different situations
• Commitment to confidentiality

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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