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CompassMSP

Strategic IT support to boost profitability

Director of Pre-Sales

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 5 years of experience in business-to-business corporate sales.
  • At least 3 years of experience in pre-sales, solution consulting, sales consulting, sales enablement, or complex deal support.
  • At least 3 years of experience working within an MSP, MSSP, IT-services, cybersecurity-services, telecom, or another IT-related industry.
  • Demonstrated success supporting complex, multi-stakeholder sales cycles.
  • Strong understanding of consultative and value-based selling methodologies.
  • Experience leading discovery sessions, presentations, proposal reviews, demonstrations, and executive-level conversations.
  • Experience coordinating proposals, RFP responses, pricing, and internal approvals.
  • Strong commercial judgment and understanding of recurring-revenue sales.
  • Ability to translate technology and service concepts into clear business value.
  • Experience coaching sellers and improving sales performance.
  • Experience working with Sales, Marketing, Finance, Operations, Legal, and Service Delivery.
  • Strong organizational skills and ability to manage multiple opportunities and competing deadlines.
  • Comfort working in a growing, geographically distributed, and evolving organization.
  • Ability to travel approximately 30%.

Responsibilities

  • Develop and maintain a structured discovery methodology for new sales opportunities.
  • Lead or support discovery conversations with business leaders, executives, IT stakeholders, operations teams, and procurement.
  • Coach the sales organization on asking effective discovery questions and uncovering client needs beyond the initial request.
  • Translate discovery findings into a clear opportunity strategy and client value proposition.
  • Ensure discovery information is documented accurately and consistently in the CRM.
  • Help sellers position managed IT, cybersecurity, cloud, compliance, strategic advisory, and professional services in clear business terms.
  • Coordinate with internal technical, operational, security, and service-delivery subject-matter experts when specialized input is required.
  • Translate internal recommendations into client-friendly language focused on value, outcomes, risk reduction, productivity, resilience, and scalability.
  • Ensure proposed services are aligned with the company's current capabilities and approved offerings.
  • Vet and prevent sales commitments that are unclear, unsupported, or inconsistent with the company's delivery model.
  • Serve as a subject-matter expert for sales presentations and demonstrations for high-value sales opportunities.
  • Develop, coordinate, and lead proposal and RFP management.
  • Coordinate pricing and commercial matters.
  • Lead deal strategy and sales execution, including identifying patterns, addressing objections, competitive positioning, and navigating complex buying groups.
  • Oversee, create, implement, and execute sales enablement.
  • Manage sales-to-delivery handoff.
  • Manage process and performance.

Desired Qualifications

  • Experience building or transforming a pre-sales function within an MSP.
  • Experience supporting both new-client acquisition and existing-client expansion.
  • Experience selling fully managed and co-managed IT services.
  • Experience supporting cybersecurity, cloud, compliance, advisory, or professional-services sales.
  • Experience selling into regulated industries such as healthcare, financial services, legal, manufacturing, construction, or government contracting.
  • Familiarity with CRM software, proposal-management, sales-enablement, and CPQ platforms.
  • Experience developing sales playbooks, proposal libraries, qualification frameworks, and sales-training programs.
  • Experience supporting channel partners, referral partners, or strategic alliances.
  • A bachelor's degree in business, marketing, communications, or information technology, or equivalent professional experience.

About the Company

CompassMSP

Strategic IT support to boost profitability

CompassMSP provides strategic IT support solutions aimed at improving business efficiency and profitability. It offers two service models: AutoPilot, which leads a company’s technology strategy and operations so leadership can focus on core business activities, and CoPilot, which helps CIOs or IT managers execute their IT vision and initiatives. The approach designs IT infrastructure that supports and automates desired workflows, delivering services through contracts and partnerships. This makes IT align with business goals to reach end goals faster and with higher profits. The company’s goal is to help businesses leverage technology to achieve measurable business outcomes with fewer resources.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Hartford, VT
Founded
Not listed

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