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Floor & Decor

Multi-channel retailer of hard-surface flooring

Merchandise Specialist

MerchandisingUpdated on Nov 12
Full-timePleasant Hill, CA, USAIn-person

About the Job

Requirements

  • One year of retail sales experience or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
  • Strong verbal and written communication skills.
  • Interpersonal skills to work with all levels of store management and store associates.
  • Strong computer skills and internet project coordination experience.
  • Ability to work independently in a fast-paced environment.
  • Sensitivity to confidential information.
  • Ability to exert the specified physical effort to lift, carry, push, pull, or otherwise move objects, and to perform frequent standing, walking, reaching, climbing or balancing, and stooping, kneeling, crouching, or crawling.
  • Ability to work in a warehouse environment with moving vehicles and moderate-to-noisy conditions.

Responsibilities

  • Maintain store merchandising standards and pricing integrity by managing price changes, executing product SKU labeling, and processing returned merchandise.
  • Use and maintain store pricing with the Tags-On-Demand mobile printing station.
  • Identify and label merchandise without vendor-provided SKUs using Tags-On-Demand.
  • Support merchandise returns by returning saleable products to the sales floor.
  • Comply with the company's safe-lifting standard operating procedures.
  • Assist customers with product selection and answer product-related questions as a product knowledge expert.
  • Create price tags and signage for all products.
  • Replace outdated signage after price changes.
  • Return products to their correct home locations after customer returns.
  • Clean and stock products according to company standards.
  • Communicate in-store moves and non-scanning SKU products by email.
  • Partner with Department Managers to determine which products need SKUs, price changes, or returns.

About the Company

Floor & Decor

Multi-channel retailer of hard-surface flooring

Floor & Decor operates as a multi-channel retailer focused on hard surface flooring and related accessories. It runs large warehouse-format stores and an e-commerce site, offering tile, wood, laminate, vinyl, and natural stone to DIY homeowners, professional installers, and commercial customers. The company sources directly from manufacturers, bypassing traditional distributors to offer competitive prices and a wide in-stock selection, while also providing services like free design consultations and professional installation partnerships. Its goal is to expand to more than 500 stores in the United States and grow its omnichannel presence to reach a broad customer base.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
2000

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