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Beth Israel Lahey Health

Integrated health system delivering care, education

ED Technician

Full-TimeUpdated on 10/23/2026
$20 - $26.92/hr+ Shift differentials + Call pay + Premium pay + Overtime pay
Mid
Beverly, MA, USA
In Person
Medical, Clinical & VeterinaryNursing & Frontline Patient Care

About the job

Requirements
  • A high school diploma or equivalent is required.
  • AHA Basic Life Support is required.
  • Basic ability to read, write, and perform basic four-function math is required.
  • Ability to obtain knowledge of medical terminology, basic personal computer skills, and interpersonal skills is required.
Responsibilities
  • Care for patients as delegated by the registered nurse and complete all aspects of activities of daily living for assigned patients, following the Delegation Competency for Unlicensed Assistive Personnel policy.
  • Report unusual patient observations or reactions to the assigned or charge nurse.
  • Collect specimens for analysis and measure and record intake and output, including Foley catheter output.
  • Provide patients with personal care and assistance with activities of daily living.
  • Perform clinical procedures independently or under the direct supervision of a nurse.
  • Meet patients’ nutritional needs by assisting with room-service orders, setting up meal trays, and feeding patients as required.
  • Support a culture of safety and carry out safety interventions for all patients.
  • Follow applicable infection-control policies and procedures and clean patient equipment according to the designated process.
  • Assist with orientation of new emergency department technician colleagues.
  • Transport patients to and from other departments as delegated by nursing staff, applying basic body mechanics, infection-control, and electrical-safety principles.
  • Perform point-of-care testing, including quality control and patient testing for glucose monitoring, fecal occult blood, and urine HCG; communicate results to appropriate staff and document them in the electronic health record.
  • Perform peripheral venipuncture with a provider order under delegation of nursing staff.
  • Perform assigned unit-based activities, including setting up patient rooms and supplies, equipment, and quick turnovers for admission; assisting with patient early mobility as directed by an RN; answering the telephone and call bell and triaging appropriately; providing wound care and simple dressings and applying cold ice packs; assisting with post-mortem care; applying cardiac monitors; assisting nurses with collection of routine urine, stool, and sputum specimens; turning and repositioning patients as directed by an RN; maintaining supply inventory, stocking supplies, linen, or office goods, and monitoring expiration dates; performing BLS CPR; applying and using Lucas equipment; maintaining seizure precautions as directed by an RN; applying and maintaining external urinary devices; emptying Jackson-Pratt and Hemovac drains as directed by an RN; collecting blood and urine cultures; and providing oral care to non-vented patients.
  • Provide continuous observation to ensure a safe environment for behavioral-health patients when ordered by a provider and delegated by nursing, and document patient behavior.
  • Maintain mandatory education requirements, including hospital-wide mandatory education, emergency skills, and unit-based competencies.
  • Perform assigned roles as part of trauma and acute-stroke response teams.
  • Incorporate LHMC guiding principles, mission statement, and goals into daily activities.
  • Comply with LHMC policies and procedures and the department’s behavioral expectations.
  • Maintain courteous and effective interactions with colleagues and patients and maintain patient confidentiality.
  • Demonstrate understanding of the job description, performance expectations, and competency assessment.
  • Adhere to customer-service standards and work to meet and exceed customer needs.
  • Participate in departmental and interdepartmental quality-improvement activities and successfully complete mandatory education.
  • Perform other duties as needed or directed to meet department needs.
Desired Qualifications
  • Technical training as a Nursing Assistant or EMT is preferred.
  • Certified Nursing Assistant or EMT-Basic certification or higher is preferred.
  • One to three years of related experience is preferred.

About the company

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Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

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Simplify's Take

What believers are saying

  • BILH posted a $93 million operating gain in 2025 after four loss-making years.
  • First-quarter 2026 operating income hit $60.2 million, reversing last year's loss.
  • Heidi's pilot cut after-hours work for 74% of users and lifted patient presence.

What critics are saying

  • Kevin Tabb exits by 2027, forcing a national CEO search during expansion.
  • Massachusetts AG price caps and annual monitoring constrain pricing through 2025.
  • 2025 RICO litigation against drug and pharmacy giants ties BILH to costly court fights.

What makes Beth Israel Lahey Health unique

  • BILH spans 14 hospitals and 39,000 employees, combining academic and community care.
  • BILH’s 2026 Heidi rollout standardizes ambient AI scribing across all physicians.
  • BILH is shifting 64% of care outside Boston and Burlington, deepening local access.

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Benefits

  • Mental Health Support

Company News

Associated Press
Apr 28th, 2026
Beth Israel Lahey Health rolls out Heidi's AI scribing to all physicians after 90% report better patient presence

Beth Israel Lahey Health is rolling out Heidi's ambient AI scribing tool to all its physicians following a successful trial across its facilities. The health system, which serves over 6,000 providers across 14 hospitals and 175 primary care practices, prioritises addressing physician burnout, with nearly half of US physicians reporting burnout. During a six-month trial offering Heidi to 1,000 providers, the majority adopted the technology. Survey results showed 89% were satisfied with note quality, 90% felt more present with patients, 74% reduced after-hours work time, and 82% experienced reduced cognitive load during visits. The implementation demonstrates how ambient AI can deliver immediate relief to physicians whilst benefiting patients and the healthcare system. Heidi supports over 2 million consultations weekly globally and has raised $96.6 million from investors including Point72 Private Investments and Blackbird.