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Shelter House

Nonprofit for housing and domestic violence support

Artemis House Director

Social & Community ServicesConfirmed live in the last 24 hours
Full-timeFairfax, VA, USAHybrid

About the Job

Requirements

  • A master's degree in human services or a related field, or commensurate experience.
  • At least 3 years of program and staff management experience.
  • Experience managing budgets and funding sources.
  • Strong public speaking and communication skills.
  • Strong written communication skills.
  • Ability to prioritize competing priorities and make sound judgments.
  • Valid driver's license.
  • Willingness to work evenings and weekends when needed.
  • Annual tuberculosis test is required.
  • Ability to sit or stand for long periods.
  • Ability to lift items weighing 10–20 pounds.

Responsibilities

  • Provide leadership, direction, and oversight for all components of service delivery for Artemis House Region 1.
  • Collaborate with the Director of Artemis House Region III to ensure consistent programming and effective coordination of services across regions, and with the Director of Domestic Violence Supportive Housing to support individuals interfacing with both programs.
  • With the Assistant Director of Programs, ensure the case management team implements a trauma-informed, client-driven approach in daily work, including safety plans, court accompaniment, shelter intakes, and counseling sessions.
  • With the Assistant Director of Operations, coordinate and oversee facility maintenance; manage supplemental-service contractors and vendors to ensure compliance with health and safety regulations; assemble a trained team of essential personnel for safety and weather emergencies; and ensure customer service meets shelter participants’ needs.
  • Coach and support direct reports’ professional development through regular one-on-one meetings, case reviews, support in growth areas, and critical feedback; coordinate training and professional development opportunities for program staff.
  • Promote a team culture of curiosity, learning, engagement, and best practices; host regular staff meetings for expectation setting, updates, team building, training, and development, including evening or weekend meetings as needed for 24-hour staff.
  • Oversee program evaluation, needs assessments, client satisfaction and participation activities, and collection of grant-required surveys.
  • Partner with the Artemis House Community Coordinator and Development department to meet program volunteer and in-kind donation needs.
  • Partner with Shelter House’s Data Program to ensure accurate collection of program and client data; prepare statistical and other reports for community education, quality assurance, and contractual agreements; and manage the accuracy of data in the VAData system.
  • Develop program initiatives with the Senior Director of Domestic Violence Services and Fairfax County government based on program outcomes and needs.
  • Work with the Senior Director of Domestic Violence Services and Controller to ensure efficient and accurate program budget use; verify and approve staff timesheets, leave requests, and check requests.
  • Coordinate with Fairfax County Government and other agency partners to support interagency collaboration and contractual compliance.
  • Maintain current knowledge of issues affecting homelessness and domestic violence.
  • Represent Artemis House in assigned community-wide domestic violence and homelessness service initiatives.
  • Ensure services comply with agency philosophy, best practices, grant and contract requirements, and applicable federal, state, and local regulations.
  • Deliver presentations to external parties about the agency and domestic violence at the request of the Executive Leadership Team.
  • Participate in Shelter House meetings and events.
  • Serve in an on-call capacity to help staff address crisis issues.
  • Exemplify Shelter House’s core values of Inclusivity, Collaboration, Accountability, Respect, and Empowerment.
  • Perform other duties as assigned and needed.

Desired Qualifications

  • Experience leading or supporting programs serving homeless families and/or victims of domestic or sexual violence.
  • Experience leading or managing in a residential environment.

About the Company

Shelter House

Nonprofit for housing and domestic violence support

Shelter House works to prevent homelessness and domestic violence among individuals and families in Northern Virginia. It runs emergency shelters, including Artemis House for domestic violence survivors, alongside permanent supportive housing for people facing barriers to stable housing. Its rapid rehousing programs pair help finding a home with short-term rental assistance and case management, while Family PASS adds employment support and financial coaching. The nonprofit works with local governments, volunteers and donors, drawing support from public funding, grants and charitable contributions. Founded in 1981, Shelter House is headquartered in Chantilly, Virginia.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Chantilly, VA
Founded
1981

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