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Invisible Technologies

AI-assisted BPO and task outsourcing

Enterprise Solutions Manager

Project ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Two to four years of analytical and operational experience in top-tier management consulting or a high-growth technology environment such as business operations, strategy and operations, or strategic delivery.
  • A proven track record of building complex operations, delivery frameworks, and scalable processes from scratch.
  • Demonstrated experience gathering requirements from commercial or go-to-market teams and working closely with technical leaders and engineers to deliver software, automation, or artificial intelligence solutions.
  • Executive presence and a proven ability to support complex, multi-stakeholder enterprise accounts and guide senior leadership.
  • Exceptional ability to break down large, ambiguous projects into actionable workstreams and execute them precisely.
  • Advanced proficiency in data analysis using Excel and Google Suite.
  • A strong bias toward action, an ownership mentality, and the ability to work in a fast-paced, ambiguous environment.

Responsibilities

  • Partner with the commercial team to understand client requirements, business objectives, and success factors, and coordinate with engineering on execution.
  • Partner with the account Technical Lead to achieve outcomes on complex engagements, supporting operational execution and resource alignment while the Technical Lead owns architecture and solution design.
  • Own operational execution of complex enterprise artificial intelligence deployments and run technical delivery ceremonies, including daily stand-ups, sprint planning, and Jira backlog grooming, to drive accountability for project success, quality, and timelines.
  • Structure ambiguous client problems into actionable delivery frameworks and design, implement, and scale operational processes from zero to one.
  • Support account leadership with requirement scoping and strategic client meetings, providing actionable, data-driven insights on engagement progress and operational return on investment.
  • Build assumption-driven, fact-based business cases; establish real-time analytics, define key performance indicators, and lead ongoing performance analysis to support operational decisions, quality, and workflow optimization.
  • Guide and upskill operational staff and internal delivery teams.

Desired Qualifications

  • Experience with SQL is optional.
  • Experience with business intelligence tools such as Tableau or Looker, or with automation platforms, is highly preferred.

About the Company

Invisible Technologies

AI-assisted BPO and task outsourcing

Invisible Technologies combines artificial intelligence with a global workforce to automate repetitive digital work through a subscription-based BPO platform. Clients receive a dedicated assistant; tasks are handled by AI with routing to human agents as needed, and a transparent portal lets them track progress, usage, plan, and billing. It differentiates itself from traditional outsourcing and large automation providers by offering a high-touch, long-term, predictable service with a single dedicated team and visible operations. Its goal is to streamline operations, boost efficiency, and cut costs for clients by delivering digital work faster with clear visibility and scalable, ongoing partnerships.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$107.9M
Headquarters
New York City, New York
Founded
2015

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