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Amazon

Sells products online and rents cloud computing

Technical Operations Specialist - Data Center Operations

System AdministrationConfirmed live in the last 24 hours
Full-timeSão Paulo, State of São Paulo, BrazilNo salary listed

About the Job

Requirements

  • Experience working with a request queue subject to Service Level Agreements (SLAs), accuracy targets, and compliance with Standard Operating Procedures (SOPs).
  • Experience troubleshooting and repairing computer hardware and experience with Linux or Unix operating systems.
  • At least six months of experience in a relevant technical role, or a bachelor's degree in Computer Science, Engineering, Data Analytics, Mathematics, Statistics, Information Technology, or an equivalent field.
  • Basic experience with Linux or Unix.
  • Knowledge of network cabling.
  • Ability to communicate in English.
  • Experience installing network equipment.
  • Experience with component inventory and ticket-prioritization systems.
  • Familiarity with a data center or mission-critical environment.
  • Ability to lift and stack equipment weighing up to 18 kg and, as needed, work in confined spaces or at heights while following health and safety guidelines.

Responsibilities

  • Ensure the overall availability and reliability of data centers to meet or exceed data center operations service levels.
  • Quickly diagnose hardware and network issues and perform physical repairs, which may include participation in an on-call rotation.
  • Install equipment, create documentation, develop solutions, and resolve issues within the data center.
  • Work within a 24/7 on-call operations team.

Desired Qualifications

  • Experience in a data center or another critical environment.
  • Experience with network equipment, including copper and fiber-optic cabling, switches, and routers.
  • Experience receiving goods, performing cycle counts, and carrying out related inventory audit and control functions.

About the Company

Amazon

Sells products online and rents cloud computing

Amazon runs the largest online store in the United States and rents cloud computing to businesses and governments through Amazon Web Services. AWS pioneered renting computing power over the internet, and Amazon built its own delivery network to get orders to customers quickly. Shoppers buy from Amazon and from independent sellers on its store, and Prime members pay a subscription for fast free shipping, streaming video and music, and other perks. AWS rents out computing power, storage, databases, and AI tools so companies can run software without owning servers, and Amazon also makes Kindle e-readers and Echo speakers with the Alexa assistant. Jeff Bezos founded Amazon in 1994, and it is based in Seattle, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Seattle, WA
Founded
1994

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