R

REPA GROUP

Supplies spare parts for kitchens and appliances

Key Account Manager DACH - Coffee

Account ManagementConfirmed live in the last 24 hours
Full-timeBergkirchen, Germany

About the Job

Requirements

  • Completed commercial vocational training or an equivalent qualification.
  • Several years of professional experience in key account management, sales, or a comparable customer-focused role.
  • Experience in the coffee sector, ideally with coffee machines, coffee equipment, professional coffee, vending, foodservice, or hospitality.
  • Strong communication skills and a professional, confident manner.
  • Strong service and customer orientation, with interest in building long-term customer relationships.
  • Structured, independent, and solution-oriented working style.
  • Very good spoken and written German and English; additional foreign languages are advantageous.
  • Confident use of CRM systems such as Salesforce or Microsoft CRM, ERP systems such as SAP or Navision, and common Microsoft Office applications.
  • Affinity for data and metrics, and ability to identify customer, market, and revenue potential and translate it into concrete actions.
  • Enjoyment of working in a dynamic, international environment and willingness to take responsibility.

Responsibilities

  • Manage, develop, and strategically expand key and premium customers in the Coffee business within the DACH region.
  • Acquire new key accounts and build long-term, sustainable customer relationships both at customer sites and through the office.
  • Plan, coordinate, and implement the REPA Premium strategy in close coordination with the DACH Business Unit leadership, and take project responsibility for related initiatives.
  • Advise key and premium customers in writing and by telephone on products, services, and individual requirements.
  • Analyze customer needs, business potential, and market opportunities, and determine and implement suitable measures for sustainable customer development.
  • Serve as the interface to suppliers and internal departments to resolve technical and subject-matter questions.
  • Work closely with Marketing, Product Management, Customer Experience, and Sales teams to continuously develop the REPA Premium model.
  • Maintain and administer customer master data and ensure high data quality.
  • Independently manage customer inquiries and sales activities in close coordination with field sales.
  • Support identification of new business opportunities and market potential within the Coffee segment.

Desired Qualifications

  • Experience with analysis and reporting tools such as Power BI, Qlik, or Tableau.

About the Company

REPA GROUP

Supplies spare parts for kitchens and appliances

REPA distributes replacement parts for commercial kitchens, coffee and vending machines, refrigeration systems and household appliances. It sells original manufacturer parts alongside accessories and consumables to repair companies, equipment makers and foodservice operators. Customers identify and order products through its webshops, while technical specialists assist with part selection and warehouses handle fulfilment. The group also manages manufacturers' spare-parts programmes, including orders, invoicing and customer service, and coordinates equipment repairs for food chains. Formed in 2018 from established distributors, REPA is headquartered in Bergkirchen, Germany.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
2018

Recently Posted Jobs

Explore more opportunities at REPA GROUP

See more jobs