Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:
The District Manager-Northcentral Region is responsible for achieving and maintaining profitability of multiple Xylem Service Centers through the management of daily operations and the delivery of exceptional customer service. This role will ensure the highest standards in the attraction, recruitment and development of a world class team of service and operations professionals.  This role supports the transport division of Water Infrastructure and focuses on the pumping of municipal wastewater. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

Responsibilities:

• Oversee all aspects of aftermarket sales and services activities to achieve the budgeted sales and profitability targets

• Manage labor and repair costs while maintaining product quality

• Maintain and develop effective workflows and systems to reach financial and operational excellence.

• Execute continuous improvement opportunities using six sigma and lean methodologies to achieve business goals

• Coordinate equipment requirements to maintain an inventory adequate for efficient operation, excellent customer service and maximum utilization

• Develop strategies for increasing capacity within a minimum of two service centers to support service and repair on Xylem product lines.

• Ensure compliance of local, state and federal laws and regulation (EPA, OSHA, DOT, ADA and EEOC).

• Satisfy customer, corporate and contractual reporting requirements and needs

• Performance management: Coach and develop team and drive culture aligned to Xylem’s Core Values

• Ensure the maintenance of a hazard-free work environment and safe operations; Serve as a role model

• Other duties may be assigned based on the business needs

• Strategic Decision Making: A manager must be able to assess complex situations, consider long-term implications, and make decisions that align with the organization’s vision and goals. This involves critical thinking, foresight, and the ability to balance various stakeholders’ interests.

• Effective Communication: Clear and transparent communication is vital for a manager. This includes articulating vision, expectations, and feedback in a way that motivates and engages team members. It also involves active listening and openness to input from all levels of the organization.

• Fostering Team Growth: A high impact manager invests in the development of their team members. This behavior includes mentoring, providing opportunities for professional growth, and creating an environment where continuous learning is encouraged and valued.

Qualifications:

• Bachelor’s degree with a concentration in Business, Operations Management or related field; or equivalent

• Minimum of 5 years’ in industrial and/or relatable leadership experience within a complex operations environment

• Previous business management experience, including direct P&L responsibility

• 3 - 5 years’ experience in related field of pumps, pumping systems, equipment rental or construction preferred

• Strong business acumen and management skills including the ability to make decisions with minimal supervision

• General knowledge of the operation and maintenance of a facility

• General knowledge of mechanical/pumping designs; hydraulics; water flow; diesel, gas and electric motors preferred

Salary range:

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.