Front Office Supervisor
All Accor
Front Office Supervisor
All Accor
Global hotel management, franchising, loyalty program
Job Responsibilities:
Supervise daily front office operations, including check-in and check-out procedures.
Ensure excellent guest service and handle guest complaints professionally.
Monitor staff performance and ensure compliance with hotel SOPs.
Coordinate with other departments to ensure smooth hotel operations.
Prepare shift reports and ensure accurate billing and cashiering.
Requirements:
SPM/Diploma in Hospitality Management or a related field is an advantage.
Previous experience in hotel front office operations.
Good communication, leadership, and problem-solving skills.
Able to work shifts, weekends, and public holidays.
Customer-oriented with a positive attitude.
Malaysian Citizen Only
Compensation: 2400 to 2800 (MYR) (MONTHLY)
Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.
Explore more opportunities at All Accor