All Accor

Global hotel management, franchising, loyalty program

Learning & Development Manager

Learning & DevelopmentUpdated on Nov 11

Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Human Resources, Education, Organizational Development, or a related field is required.
At least 3–5 years of professional experience in Learning and Development, training management, or talent development roles is required.
Expertise in designing and delivering e-learning, blended learning, and instructor-led training programs is required.
Proficiency with Learning Management Systems and training delivery platforms is required.
Ability to measure and evaluate training effectiveness using data-driven approaches is required.
Ability to manage multiple initiatives simultaneously using project management capabilities is required.
Ability to communicate and present information to diverse audiences is required.
Understanding of adult learning principles and instructional design methodologies is required.
Experience managing budgets and allocating resources for training programs is required.
Proficiency in Microsoft Office Suite and familiarity with training software and tools are required.
Ability to build collaborative relationships with stakeholders is required.

Responsibilities

Conduct training needs assessments to identify skill gaps and learning opportunities, and translate findings into strategic learning plans.
Design learning solutions using e-learning, blended learning, instructor-led training, and experiential learning tailored to organizational needs.
Implement and manage learning initiatives from conception through execution, ensuring delivery and participant engagement.
Build and maintain relationships with external training providers, consultants, and subject matter experts.
Create measurement strategies to evaluate learning initiatives, analyze data, and demonstrate impact on business outcomes and employee performance.
Develop and maintain the Learning Management System, supporting its functionality, user adoption, and accessibility.
Manage learning and development budgets and allocate resources to maximize program effectiveness and return on investment.
Collaborate with HR, department leaders, and stakeholders to align learning initiatives with organizational goals, culture, and talent development strategies.
Design onboarding and professional development programs to support employee retention, engagement, and career advancement.
Monitor industry trends, emerging technologies, and best practices in learning and development, and recommend solutions to enhance organizational capability.
Prepare reports and presentations on learning program outcomes, participant feedback, and recommendations for improvement.

Desired Qualifications

A master's degree in Human Resources, Education, or Organizational Development is preferred.
Certification in instructional design, training and development, or a related field, such as ASTD or CIPD, is preferred.
Experience with change management initiatives and organizational transformation is preferred.
Knowledge of talent management systems and succession planning is preferred.
Experience in a multicultural or diverse organizational environment is preferred.
Familiarity with virtual training delivery and remote learning technologies is preferred.
A background in performance management and coaching methodologies is preferred.

Job Description

We're looking for a dynamic and strategic Learning & Development Manager to join our organization in Bengaluru, India. In this pivotal role, you'll be responsible for designing, implementing, and evaluating comprehensive learning initiatives that drive employee growth and organizational success. You'll work collaboratively across departments to identify skill gaps, develop innovative training solutions, and foster a culture of continuous learning and development. This position offers an exciting opportunity to make a meaningful impact on our workforce's professional development and career progression.

Conduct thorough training needs assessments across the organization to identify skill gaps and learning opportunities, translating findings into actionable strategic learning plans
Design and develop innovative learning solutions utilizing diverse methodologies including e-learning, blended learning, instructor-led training, and experiential learning programs tailored to organizational needs
Implement and manage learning initiatives from conception through execution, ensuring seamless delivery and participant engagement across all levels of the organization
Establish and maintain strong relationships with external training providers, consultants, and subject matter experts to enhance the quality and scope of learning programs
Create and execute comprehensive measurement strategies to evaluate the effectiveness of learning initiatives, analyzing data to demonstrate impact on business outcomes and employee performance
Develop and maintain the Learning Management System (LMS), ensuring optimal functionality, user adoption, and accessibility for all employees
Manage learning and development budgets efficiently, allocating resources strategically to maximize program effectiveness and return on investment
Collaborate with HR, department leaders, and stakeholders to align learning initiatives with organizational goals, culture, and talent development strategies
Design onboarding and professional development programs that support employee retention, engagement, and career advancement
Stay current with industry trends, emerging technologies, and best practices in learning and development, recommending innovative solutions to enhance organizational capability
Prepare detailed reports and presentations on learning program outcomes, participant feedback, and recommendations for continuous improvement

Qualifications

**Required Qualifications:**

Bachelor's degree in Human Resources, Education, Organizational Development, or a related field
Minimum 3-5 years of professional experience in Learning & Development, training management, or talent development roles
Demonstrated expertise in designing and delivering diverse training programs (e-learning, blended learning, instructor-led training)
Proficiency with Learning Management Systems (LMS) and training delivery platforms
Strong analytical skills with the ability to measure and evaluate training effectiveness using data-driven approaches
Excellent project management capabilities with proven ability to manage multiple initiatives simultaneously
Exceptional communication and presentation skills, with the ability to engage diverse audiences
Solid understanding of adult learning principles and instructional design methodologies
Experience in budget management and resource allocation for training programs
Proficiency in Microsoft Office Suite and familiarity with training software and tools
Strong interpersonal and stakeholder management skills with the ability to build collaborative relationships

**Preferred Qualifications:**

Master's degree in Human Resources, Education, or Organizational Development
Certification in instructional design, training and development, or related field (ASTD, CIPD, or equivalent)
Experience with change management initiatives and organizational transformation
Knowledge of talent management systems and succession planning
Experience working in a multicultural or diverse organizational environment
Familiarity with virtual training delivery and remote learning technologies
Background in performance management and coaching methodologies

Additional Information

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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