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Atlas Air Worldwide

Outsourced aviation services: cargo, charter, leasing

ULD Control Coordinator

Logistics & TransportationUpdated on Nov 12
Full-timeChicago, IL, USA$49k - $70.5kIn-person

About the Job

Requirements

  • A Bachelor of Arts degree in Aviation is required, or equivalent airline operations experience.
  • A minimum of 3 years of experience in airline operations is required.
  • Knowledge of ground operations and unit load device (ULD) operations is required.
  • Ability to work in high-pressure, extremely time-sensitive environments is required.
  • Ability to work dynamic schedules with 24/7 availability is required.
  • Ability to work in a team-based environment is required.
  • Ability to multitask and complete complex matrices, following tasks through from start to finish, is required.
  • Excellent written, verbal, and interpersonal communication skills are required.
  • Ability to understand ground and cargo operations, including loadmaster duties, hazardous materials (HAZMAT), deicing, fueling, catering, and security, is required.
  • Outstanding customer service skills are required.
  • Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint is required.

Responsibilities

  • Ensure unit load devices (ULDs) and related equipment are in place for all flights across all business segments.
  • Monitor and respond to emails in a timely manner.
  • Monitor stock at all stations and arrange logistics for pallets, nets, and straps for flights where applicable.
  • Monitor AIMS for new flights, aircraft on ground events, and schedule changes that may affect ULD flow in the network.
  • Update the ULD Tracking System and other tracking programs as required.
  • Gain knowledge of the AAWW ULD section of the Weight and Balance Manual.
  • Consider cost and sustainability when supporting operations.
  • Adapt to operational changes and provide support on a 24/7 basis.
  • Collaborate with stations, handlers, and vendors worldwide.
  • Develop expertise in ULDs and related equipment used by AAWW.
  • Demonstrate familiarity with ULD types used throughout the industry.
  • Demonstrate knowledge of loading capabilities on aircraft operated by AAWW.
  • Ensure effective communication and application of company values and behavioral standards, and respond appropriately to known departures.

About the Company

Atlas Air Worldwide

Outsourced aviation services: cargo, charter, leasing

Atlas Air Worldwide provides outsourced aviation services worldwide, including cargo, charter, leasing, and passenger operations for clients like the U.S. military, e-commerce companies, tech firms, humanitarian groups, and sports teams. It operates fleets under brands such as Atlas Air, Southern Air, Polar Air Cargo, and Titan Aviation Holdings, handling crews, maintenance, and flight operations for customers under long-term contracts and leasing agreements. The company differentiates itself by serving multiple market segments with a multi-brand approach and by offering both charter services and asset leasing and management, giving tailored, flexible aviation solutions with global reach. Its goal is to deliver reliable and efficient transportation that helps clients move goods and people across the world, supporting business growth and community stability.

Company size
1,001-5,000
Company stage
IPO
Headquarters
White Plains, NY
Founded
1992

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