Mitsogo

Accounts Receivable Associate

Accounts Payable/ReceivableConfirmed live in the last 24 hours

Full-timeChennai, Tamil Nadu, IndiaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in accounting, finance, or a related field is required.
Two to three years of work experience in a similar field is required.
Experience in business-to-business voice collections in the United States is required.
Strong communication, research, problem-solving, and time-management skills are required.
A high level of accuracy, efficiency, and accountability is required.
Attention to detail is required.
The ability to build relationships with clients and internal departments is required.

Responsibilities

Review accounts, determine and execute the best approach to customers, and maximize revenue collection.
Direct the accounts receivable team and work with internal departments to ensure accounts are billed correctly and payments are collected on time.
Collaborate with team members to review account information, correct discrepancies, and resolve customer payment queries.
Establish professional rapport with stakeholders and maintain accounts receivable process standards.
Create dashboards and standardize quality and accuracy for the team and individual work.
Work flexibly across shifts to support business requirements.
Conduct research and maintain accurate records as part of the individual-contributor portion of the role.
Manage billing and payment escalations, resolve them within business-defined timeframes, send payment reminders on time, and follow up according to process.
Review and respond to inquiries about invoicing, billing, payment methods, and payment application.
Work with stakeholders to support a healthy work environment.
Understand global collections strategy and regional legal implications, and make decisions authorized at the Specialist level.
Monitor and maintain records of payments and account statuses.
Obtain information from other departments to ensure records are accurate and complete and accounts receivable ledgers and journals are up to date.
Work with accounts receivable team members to review accounts and client payment and credit histories and develop improved repayment terms.
Create and update accounts receivable trackers, dashboards, monthly tracking, and key performance indicators.
Create and regularly update process standard operating procedures to reflect business developments and changes.
Represent the accounts receivable manager in stakeholder meetings and ad hoc, weekly, or biweekly calls with the vice president of finance and top executives.

About Hexnode:

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job brief

The AR Specialist will be accountable and responsible for review each account and determine the best way to approach the customer and then executing their plan to bring in the maximum revenue. The Accounts Receivable Specialist will direct the AR Team and will work closely with internal departments to ensure that accounts are properly billed and that payments are collected on time. You will also collaborate with team members to review account information, correct discrepancies, and speak to customers to resolve any queries relating to payment. Establish professional and fluent rapport with stakeholders to Maintain the standards of AR Processes. Create dashboards and standardize the Quality and accuracy of the team and self. Flexible to work in any shift to support the business requirements. AR Specialist will also partially fulfil the role of an Individual contributor as a skilled and thorough researcher with excellent communication and record keeping skills. You should be detail-oriented, organized, and self-motivated with strong Analytical skills.

Responsibilities:

Manage billing and payment escalations and ensure resolutions are within the time frame as defined by the business. Ensure payment reminders are sent on time and follow-ups are done as per process.
Review and respond to inquiries related to invoicing, billing, payment methods and its application.
Assist and work closely with all stakeholders to create a healthier work environment.
Understand the global collections strategy and legal implications associated with every region and proactively take decisions at the Specialist level authorized.
Monitor and Maintain records regarding payments and account statuses.
Obtaining information from other departments to ensure records are accurate and complete and that accounts receivable ledgers and journals are up to date.
Working with the AR team members to review accounts and client payment and credit history to develop new or better repayment terms.
Create, update and Maintain AR trackers, Dashboards, Monthly tracking and KPIs.
Create SOPs for the process and update the same on a regular intervals aligning to the developments / changes in the business environment.
Represent AR Manager in any meetings with stakeholders, VP – Finance and Top Executives on ad hoc meetings / Weekly / Bi-weekly calls.

Requirements and Qualifications

Bachelor’s degree in accounting, Finance, or related field.
2 – 3 years of work experience in similar field.
Experience in US Voice Collections B2B.
Excellent communication, research, problem-solving, and time management skills.
High level of accuracy, efficiency, and accountability.
Attention to detail.
Ability to build relationships with clients and internal departments.

About the Company

Mitsogo

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: San Francisco, CA
Founded: 2013

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