CIB Global Finance and Business Management Business Support Management - Multiple Teams

Role and Responsibilities

• Effectively manage Invoice submissions by navigating across different payment systems like Concur, Ariba, SCDI, GSP, smartApproval, etc.

• Collaborate with Regional leads, Corporate Accounts Payable teams and relevant Stakeholders from business as required to facilitate the invoicing processes 

• Review data efficiently in compliance with the Global policy and procedures with an appreciation of the importance of process and a robust control framework

• Identifies ways to improve processes/procedures to enhance quality and/or productivity

• Ability to take up additional projects and effectively lead them to completion

• Strong sense of client service and responsiveness coupled with judgment to show urgency when immediate follow up/ escalation is required.

• Identifying and highlighting unusual, questionable transactions via the right channels to strengthen the control framework and ensure policy compliance.

• Escalation Management – ensuring timely resolution of issues and risks, and maintaining open lines of communication with all stakeholders.

Required qualifications, capabilities, and skills

• Bachelor’s degree (or equivalent experience) 

• Highly effective in communicating with colleagues at all levels across the organization

• Detail oriented with strong organizational skills; ability to manage multiple tasks simultaneously and prioritize work efforts.

• A self-starter who consistently strives for excellence 

• Work independently whilst also operating effectively in a team based environment

• Analyze and Identify process efficiencies 

• Technical Proficiency across MS Office with advanced excel / data management