BNY

Safeguards and moves assets for investors

Client Operations Specialist 2

Customer SupportConfirmed live in the last 24 hours

Full-timeWilmington, DE, USA$52k - $77.5kIn-person

About the Job

Requirements

A bachelor's degree or the equivalent combination of education and experience is required.

Responsibilities

Work with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
Support clients in addressing moderately complex operational and technical issues and ensure requests are executed.
Apply intermediate problem-solving skills, experience, and judgment to analyze information.
Use communication skills to deliver high-quality service to a specialized client base.

Desired Qualifications

Three to five years of total work experience is preferred.

In this role, you’ll make an impact in the following ways:

Works with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
Supports clients in addressing moderately complex operational and technical issues and ensuring requests are executed.
Applies intermediate problem solving skills, experience and judgement to analyze information.
Uses communication skills to deliver high quality service to a specialized client base.

To be successful in this role, we’re seeking the following:

Bachelors degree or the equivalent combination of education and experience is required.
3-5 years of total work experience preferred.

Base Salary Min: 52000

Base Salary Max: 77500

About the Company

BNY

Safeguards and moves assets for investors

BNY safeguards financial assets and runs investment services for institutions, investment firms and wealthy clients around the world. Its custody business keeps clients' securities safe and handles the records and transactions needed to administer investment funds. Banks and brokers use its systems to settle trades, manage collateral and send payments, while its investment and wealth businesses manage portfolios and advise clients. It earns servicing and management fees as well as interest on loans and securities funded by client deposits. BNY traces its roots to the Bank of New York, founded by Alexander Hamilton in 1784, and is headquartered in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1784

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