Developer Support Engineer
Posted on 2/9/2024
RevenueCat

51-200 employees

Subscription management platform for mobile applications.
Company Overview
RevenueCat stands out as a leading platform for app subscription management, trusted by top global apps, offering services across iOS, Android, and the web. The company fosters a culture of technical excellence, constantly pushing the boundaries of subscription analytics and growth strategies. Its competitive advantage lies in its comprehensive, platform-agnostic solutions, making it a leader in the app subscription industry.
B2B

Company Stage

Series B

Total Funding

$58.1M

Founded

2017

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

4%

1 year growth

22%

2 year growth

71%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Kotlin
Flutter
Java
iOS/Swift
Objective-C
Android Development
React Native
Unity
CategoriesNew
Software Engineering
Requirements
  • 3-5 years experience in an engineering or technical role
  • Experience integrating and shipping RevenueCat in a mobile app
  • Understanding of the mobile development and release process
  • Experience in iOS (Swift / Objective-C), Android (Java / Kotlin), React Native, Flutter or Unity
  • Great debugging skills
  • Experience debugging code issues utilizing stack traces
  • Excellent verbal, written and interpersonal communication skills
  • Empathy for developers and their development/learning process
  • Demonstrated creative problem-solving approach and strong analytical skills
  • Ability to overlap core working hours with Central Time Zone
Responsibilities
  • Help customers get unblocked to ship their apps
  • Collaborate with Engineering and Product to create an excellent developer experience
  • Learn the common frustrations our customers have and make improvements to reduce support
  • Make product suggestions to improve the developer experience and reduce support
  • Build internal apps to test and reproduce issues
  • Work directly with customers to assist with onboarding and solution engineering
  • Identify key problem areas for developers and make targeted improvements
  • Improve and create internal tools and dashboards for support and other internal processes
  • Make significant contributions to the support process
Desired Qualifications
  • Experience in React Native, Flutter or Unity
  • Experience with internal tools and processes used by the support team
  • Ability to interview, hire and mentor additional support engineers