DNV

DNV

Independent assurance and risk management firm.

Customer Support Onboarding Intern

Winter 2026Deadline 10/31/26
€10/hr
Internship
Milan, Metropolitan City of Milan, Italy
In Person

About the job

Requirements
  • Excellent Italian skills, both written and verbal.
  • Fluent English, both written and verbal.
  • Working proficiency in Microsoft Office.
  • Ability to work independently using initiative and as part of a team.
  • A proactive, curious, and positive approach.
Responsibilities
  • Manage and monitor onboarding activities for assigned customers.
  • Ensure customers successfully complete portal registration and activation tasks.
  • Support customers experiencing onboarding or access issues.
  • Drive customer adoption through proactive engagement and follow-up activities.
  • Verify and maintain the accuracy of customer and contact information.
  • Ensure customer email data is complete and up to date.
  • Resolve bounced or invalid email issues affecting onboarding communications.
  • Support data validation and cleansing activities across relevant systems.
  • Guide customers through their initial experience with DNV digital platforms.
  • Assist customers with user administration, permissions, and role management.
  • Deliver co-browsing and operational support sessions when required.
  • Monitor customer adoption KPIs and engagement metrics.
  • Analyze dashboards and reports to identify customers requiring support.
  • Proactively contact customers who have not completed onboarding or are not actively using the platform.
  • Contribute to continuous improvement initiatives aimed at increasing customer adoption.
  • Update and validate customer information within company systems.
  • Support onboarding activities.
  • Support the Sales team with key administrative and commercial activities.

About the company

DNV is a global assurance and risk management firm that certifies the safety and compliance of a company’s systems, products, and supply chains across industries like maritime, energy, healthcare, and food. Its work involves independent verification and certification, using standardized, science-based criteria to assess ships, pipelines, safety management, and other processes, ensuring they meet agreed standards. What sets DNV apart is its long history and wide reach: born from 19th-century maritime risk assessment, it has grown into a multinational organization with about 15,000 employees in over 100 countries, and it combines deep domain expertise with a focus on safety and sustainability, including digitalization and the energy transition. The company’s goal is to be the trusted voice on safety and sustainability, helping clients manage risk, improve reliability, and demonstrate compliance through trusted certifications and assessments.

Company Size

10,001+

Company Stage

Grant

Total Funding

$2.1M

Headquarters

Bærum, Norway

Founded

1864

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Simplify's Take

What believers are saying

  • September 2026 HD KSOE MOU extends DNV’s SDV assurance role through 2030.
  • September 2026 Fassmer AROS partnership puts DNV inside autonomous naval certification.
  • August 27, 2026 resilience framework and AI hiring deepen DNV’s energy security services.

What critics are saying

  • HD KSOE and Fassmer can internalize assurance work, shrinking DNV’s pricing power by 2030.
  • Cyber, AI, and software-defined vessel standards move faster than DNV’s rulemaking cycle.
  • Maritime and energy customers delay projects during fuel uncertainty, cutting DNV’s inspection demand.

What makes DNV unique

  • DNV’s July 2026 class rules anchor global maritime and offshore standards.
  • DNV’s AROS notation and Veracity platform turn safety into recurring software workflows.
  • DNV’s 160-year brand gives shipyards, regulators, and insurers a default trust layer.

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Benefits

Hybrid Work Options

Flexible Work Hours

Company News

PeopleTech Maritime
Sep 15th, 2026
HD Korea / DNV to develop "software defined vessel" technologies.

HD Korea / DNV to develop "software defined vessel" technologies. DNV and HD Korea Shipbuilding & Offshore Engineering (HD KSOE) have signed a Memorandum of Understanding (MOU) to explore strategic collaboration on Software Defined Vessel (SDV) technologies and associated verification and assurance frameworks. The collaboration will combine HD KSOE's work in SDV technologies and digital ship systems with DNV's expertise in the independent assurance, verification, and certification of maritime technologies. The agreement was signed during Gastech by Kim Hyung-Kwan, President and CEO of HD KSOE, and Vidar Dolonen of DNV Regional Manager Korea & Japan. Under the MOU, HD KSOE intends to develop and advance Software Defined Vessel (SDV) technologies centred around a software-centric platform that has been designed to support the digital transformation of vessel operations. The SDV concept aims to improve operational flexibility, lifecycle management, and the adoption of future digital capabilities. DNV intends to provide independent assurance of the platform by applying relevant assurance methodologies, technical evidence requirements, and verification frameworks to support HD KSOE in implementing these technologies in a secure and reliable manner over the full life cycle of the asset. Some of the planned areas of engagement in the MOU include, the exchange of relevant knowledge and experience to enhance DNV's independent assurance role in relation to software-enabled maritime technologies. The collaboration may also cover pilot project activities, demonstrations and engagement with relevant industry stakeholders. In addition, the parties will explore lifecycle assurance approaches that address the implementation and use of SDV technologies on already delivered vessels, including the management of software updates and changes. The collaboration framework is expected to extend through to the end of 2030. Kim Hyung-Kwan, President and CEO of HD KSOE, said: "The competitiveness of future vessels will be defined by software capabilities seamlessly integrated with advanced hardware technologies. HD Hyundai is continuously enhancing its Software Defined Vessel technologies, leveraging data connectivity established from the ship design stage to drive ongoing improvements in vessel performance. We believe that this collaboration with DNV will mark an important milestone, not only in ensuring the safety and reliability of SDV technologies, but also in establishing a trusted assurance foundation for their deployment. Through this initiative, shipowners and operators will be able to introduce new capabilities more safely and rapidly, improving operational efficiency while proactively building a foundation for the continuous enhancement of vessel performance and value." Vidar Dolonen, Regional Manager and representative director of DNV Korea added: "Software is becoming increasingly important to the functionality, performance and evolution of modern vessels and SDV, where we shift some vessel functions from hardware to software control is potentially an exciting innovation to enhance efficiency and the ability to quickly adapt and update vessel function. But as we see software-defined technologies developed and rolled out more broadly in shipping, the maritime industry will need to rely on robust and practical assurance approaches that can address their use throughout the vessel lifecycle. Through this collaboration with HD KSOE, we aim to explore verification frameworks that can support the adoption of these technologies in a way that enhances the safety and reliability of the assets and builds confidence in the SDV concept."

MarineLink
Sep 14th, 2026
DNV, HD KSOE to explore Software Defined Vessel technologies.

DNV, HD KSOE to explore Software Defined Vessel technologies. September 14, 2026 DNV and HD Korea Shipbuilding & Offshore Engineering (HD KSOE) have signed a Memorandum of Understanding (MOU) to explore strategic collaboration on Software Defined Vessel (SDV) technologies and associated verification and assurance frameworks. The collaboration will combine HD KSOE's work in SDV technologies and digital ship systems with DNV's expertise in the independent assurance, verification, and certification of maritime technologies. The agreement was signed during Gastech by Kim Hyung-Kwan, President and CEO of HD KSOE, and Vidar Dolonen of DNV Regional Manager Korea & Japan. Under the MOU, HD KSOE intends to develop and advance Software Defined Vessel (SDV) technologies centered around a software-centric platform that has been designed to support the digital transformation of vessel operations. The SDV concept aims to improve operational flexibility, lifecycle management, and the adoption of future digital capabilities. DNV intends to provide independent assurance of the platform by applying relevant assurance methodologies, technical evidence requirements, and verification frameworks to support HD KSOE in implementing these technologies in a secure and reliable manner over the full life cycle of the asset. Some of the planned areas of engagement in the MOU include, the exchange of relevant knowledge and experience to enhance DNV's independent assurance role in relation to software-enabled maritime technologies. The collaboration may also cover pilot project activities, demonstrations and engagement with relevant industry stakeholders. In addition, the parties will explore lifecycle assurance approaches that address the implementation and use of SDV technologies on already delivered vessels, including the management of software updates and changes. The collaboration framework is expected to extend through to the end of 2030.

Recharge
Sep 8th, 2026
40 Under 40 | Armita Mohammadian, DNV.

40 Under 40 | Armita Mohammadian, DNV. 'Rapid innovation attracts attention, but repeatable manufacturing, harmonised certification, and reliable execution are what actually allow clean energy projects to scale efficiently.' * Journalist Published 8 September 2026, 04:05 Read its Q&A with Armita Mohammadian, global head of renewables ertification at DNV, who was named one of Recharge's 40 Under 40 rising stars in the wind industry. To read the full list of its 40 Under 40 leaders in the Americas, click here. The young leaders in other regions will be revealed in the coming days. Who is Armita Mohammadian? What is the most common misconception when it comes to your area of the industry? The biggest misconception is that project risk ends once a technology is proven. In reality, bankability and long-term success depend far more on execution - standardised engineering, supply chain integration, and rigorous lifecycle risk management. Rapid innovation attracts attention, but repeatable manufacturing, harmonised certification, and reliable execution are what actually allow clean energy projects to scale efficiently and attract sustainable capital. What policy shift could best unlock more wind development in the geography that you're based? The single most impactful policy shift is establishing streamlined, binding permitting frameworks that legally mandate faster grid connection approvals and environmental reviews. Across both Europe and the US, gigawatts of viable wind capacity remain stalled in multi-year interconnection queues and regulatory red tape. Mandating strict authorization deadlines (backed by 'tacit approval' mechanisms) will de-risk capital, accelerate infrastructure deployment, and bridge transmission bottlenecks globally. What is the best career advice you've received? The best advice I received was to view industry cycles not as setbacks, but as opportunities to build resilience. The wind industry naturally fluctuates with policy shifts, interest rates, and supply chain constraints. By anchoring your expertise in technical fundamentals and adaptable risk management, you can build bankable, lasting solutions that withstand market volatility. What advice would you give someone entering the industry today? Market volatility, economic pressures, and policy shifts are inevitable, but global demand for renewables is undeniable. Navigating these cycles requires combining technical rigor with strategic adaptability to solve real-world challenges. Build deep technical discipline while mastering how engineering, finance, and supply chains connect. Those who understand the full ecosystem will build resilient careers and shape the industry's future. Recharge's 40 Under 40 will return next year to showcase more rising stars in the global wind industry. If you'd like to hear when nominations open, please complete this short form. You'll be able to nominate yourself or a peer.

EuropaWire
Sep 4th, 2026
DNV-Backed China-Europe Maritime Summit highlights cooperation as key to navigating shipping's decarbonisation and digital transformation.

DNV-Backed China-Europe Maritime Summit highlights cooperation as key to navigating shipping's decarbonisation and digital transformation. From left: Knut Ørbeck-Nilssen, Group President and CEO at DNV, Dr. Gaby Bornheim, President of the German Shipowners' Association (VDR), Xu Peng, Chairman of China State Shipbuilding Corporation (CSSC) (IN BRIEF) Chinese shipbuilders and European shipowners have called for closer cooperation on vessel development, alternative fuels, energy efficiency and digitalisation during the inaugural China-Europe Maritime Summit at SMM 2026, jointly organised by CANSI, the German Shipowners' Association and DNV. The discussions brought together senior executives from leading Chinese shipyards and design organisations, including CSSC, China Merchants Industry, Guangzhou Shipyard International, Shanghai Waigaoqiao Shipbuilding and SDARI, alongside European shipping companies such as Vogemann Reederei, Briese Schiffahrt, Bernhard Schulte, MPC Containerships and Grieg Edge. With China accounting for around 70% of the global shipbuilding orderbook and European shipowners operating more than one-third of worldwide fleet capacity, participants argued that closer cooperation is increasingly important as the industry addresses decarbonisation, uncertain future fuel pathways and rapidly evolving digital technologies. DNV, VDR and CANSI highlighted long-term partnerships, operational flexibility and shared innovation as key elements in developing vessels capable of remaining competitive and compliant throughout decades of service. (PRESS RELEASE) HØVIK, 4-Sep-2026 - /EuropaWire/ - Chinese shipbuilders and European shipowners have called for deeper cooperation across vessel development, alternative fuels, energy efficiency and digitalisation as the maritime industry responds to decarbonisation targets, evolving regulation and uncertainty over future fuel pathways. The call came during the inaugural China-Europe Maritime Summit at SMM 2026, jointly organised by the China Association of the National Shipbuilding Industry (CANSI), the German Shipowners' Association (VDR) and DNV. The summit brought together senior representatives from Chinese shipbuilding, European shipping and the wider maritime value chain to discuss how closer cooperation could support the development of efficient, flexible and future-ready vessels. With China's shipbuilding industry accounting for around 70% of the global orderbook and European shipowners operating more than one-third of global fleet capacity, participants highlighted the importance of collaboration between the two markets as shipping enters a period of major technological and regulatory change. Vessel flexibility becomes increasingly important amid uncertain fuel pathways Discussions focused on the challenge of making long-term vessel investment decisions at a time when shipowners face uncertainty around future fuels, emissions regulation and technological development. Energy efficiency, operational flexibility and digital innovation were identified as important areas for cooperation. Participants emphasised that vessels ordered today will remain in service for decades, making it increasingly important for shipbuilders, shipowners, classification societies and technology providers to work together on designs capable of adapting to changing operating requirements. Alternative fuels are another major area where closer cooperation could help reduce technology risk and support the maritime sector's decarbonisation. DNV highlights need for decisions that support shipping for decades Knut Ørbeck-Nilssen, Group President and CEO at DNV, said bringing together leaders from Chinese shipbuilding, European shipping and the wider maritime value chain is particularly important as the industry makes decisions that will influence shipping for decades. He said the summit demonstrates a shared commitment among participants to work collectively on the future direction of the maritime industry. CSSC sees opportunities for deeper China-Europe maritime cooperation Xu Peng, Chairman of China State Shipbuilding Corporation (CSSC), said China and Europe's maritime industries have aligned objectives and complementary strengths. He described the summit as a potential starting point for deeper cooperation between Chinese shipbuilders and European shipping companies. Xu said closer engagement could broaden collaboration across the maritime value chain and support the development of a more interconnected industry ecosystem. European shipowners emphasise importance of long-term partnerships Dr. Gaby Bornheim, President of the German Shipowners' Association (VDR), highlighted the long-term nature of vessel investment and the importance of trusted partnerships between shipowners and shipbuilders. She noted that purchasing a new vessel is a commitment extending over decades rather than a short-term investment decision. Bornheim said many advanced commercial vessels operating globally have resulted from cooperation between European shipowners and Chinese shipyards, underlining the role partnerships play in developing sophisticated shipping solutions. Industry leaders discuss technology, ship design and maritime transformation The summit included two senior-level panel discussions addressing the opportunities and challenges facing shipowners, shipbuilders and maritime technology providers. The sessions were moderated by Dr. Martin Kröger, CEO of VDR, and Li Yanqing, Vice Chairman and Secretary General of CANSI. Chinese shipbuilding participants included senior executives from China Merchants Industry (CMI), Guangzhou Shipyard International (GSI), Shanghai Waigaoqiao Shipbuilding (SWS) and Shanghai Merchant Ship Design & Research Institute (SDARI). European shipowners and operators represented at the discussions included Vogemann Reederei, Briese Schiffahrt, Bernhard Schulte, MPC Containerships and Grieg Edge, alongside DNV. The discussions reinforced the view that collaboration between Chinese shipbuilders and European shipowners will be increasingly important as the maritime sector develops new vessel concepts, adopts alternative fuels and integrates digital technologies. Cooperation seen as key to managing maritime industry transformation The summit took place against a backdrop of growing uncertainty for global shipping. Shipowners must prepare for stricter decarbonisation requirements while simultaneously assessing future propulsion systems and fuel choices that may include multiple technological pathways. Shipbuilders, meanwhile, face growing demand for vessels capable of achieving higher levels of efficiency while maintaining sufficient flexibility to accommodate future technologies and regulatory requirements. The organisers said stronger China-Europe cooperation can help combine shipbuilding capacity, shipowner experience and maritime technology expertise, supporting the development of practical solutions for the next generation of commercial vessels. Media Contact: Margrethe Andersen Head of External Communications Maritime +47 47 68 22 89 [email protected] MORE ON DNV, ETC.: EDITOR'S PICK:

Angel One
Sep 3rd, 2026
GRSE share price in focus; partners with DNV and Damen to enhance maritime capabilities.

GRSE share price in focus; partners with DNV and Damen to enhance maritime capabilities. GRSE signs MoUs with DNV and Damen to boost warship design, shipbuilding, and dredger capabilities, with no immediate financial implications. On September 3, 2026, Garden Reach Shipbuilders & Engineers Ltd. (GRSE), a Navratna Defence Public Sector Undertaking under the Ministry of Defence, has announced the signing of Memorandums of Understanding (MoUs) with DNV and Damen, as per the exchange filings. These agreements aim to enhance GRSE's capabilities in warship design, shipbuilding, and dredger construction. GRSE and DNV Collaboration. On September 2, 2026, GRSE signed an MoU with DNV, a globally recognised maritime organisation, during the SMM Hamburg Maritime Trade Fair in Germany. This partnership focuses on advanced warships, green shipping technologies, digital shipbuilding, and skill development. DNV's expertise in classification, certification, and technical assurance will complement GRSE's established capabilities. GRSE and Damen partnership. In a parallel development, GRSE entered into an MoU with Damen Technical Cooperation B.V., Netherlands, also on September 2, 2026. This agreement aims to explore the design and construction of advanced dredgers in India. The collaboration will leverage Damen's expertise in Trailing Suction Hopper Dredgers (TSHD) and Water Injection Dredgers (WID) alongside GRSE's shipbuilding strengths. Focus areas and objectives. The MoUs with DNV and Damen are set to enhance GRSE's capabilities in several key areas. With DNV, the focus will be on advanced warships, sustainable technologies, digitalisation, and knowledge exchange. The Damen partnership will concentrate on advanced dredger design, technology transfer, and developing indigenous dredger-building capabilities. GRSE's historical achievements. GRSE has a rich history dating back to 1884 and has built over 800 platforms, including 118 warships for the Indian Navy and Coast Guard. The company has also diversified into engineering, producing pre-fabricated steel bridges and marine diesel engines. GRSE's infrastructure allows for the concurrent construction of 28 ships, supported by a skilled team and advanced design facilities. Garden Reach Shipbuilders & Engineers share price performance. As of September 03, 2026, at 11:04 AM, Garden Reach Shipbuilders & Engineers share price on NSE was trading at ₹2,527.00, up by 1.28% from the previous closing price. Conclusion. GRSE's recent MoUs with DNV and Damen aim to strengthen its maritime capabilities in warship design, shipbuilding, and dredger construction. These collaborations focus on technological advancements, sustainability, and skill development, enhancing GRSE's position in the global maritime industry. Disclaimer: This blog has been written exclusively for educational purposes. The securities or companies mentioned are only examples and not recommendations. This does not constitute a personal recommendation or investment advice. It does not aim to influence any individual or entity to make investment decisions. Recipients should conduct their own research and assessments to form an independent opinion about investment decisions. Investments in the securities market are subject to market risks. Read all the related documents carefully before investing. Published on: Sep 3, 2026, 11:49 AM IST Team Angel One Team Angel One is a group of experienced financial writers that deliver insightful articles on the stock market, IPO, economy, personal finance, commodities and related categories. Open free demat account! Join its 3.8 Cr+ happy customers 10 Cr+ DOWNLOADS Enjoy ₹0 account opening charges. Get the link to download the App