Cone Health

Not-for-profit healthcare network delivering hospital care

Certified Medical Assistant

Clinical Support & Patient AdministrationPosted on Nov 10

Full-timeGreensboro, NC, USANo salary listed

About the Job

Requirements

A high school diploma or equivalent is required.
Two years of experience in a clinical practice setting as a Certified Medical Assistant is required; an associate degree in medical assisting or a related healthcare field may substitute for one year of required experience.
Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) from one of the listed certifying organizations is required.
BLS (CPR) certification from the American Red Cross or an AHA Healthcare Provider is required.
Participation in a clinical orientation and competency evaluation is required, along with the ability to pass a clinical skills assessment and medication administration test within 90 days of hire and within three attempts.
Reliable transportation is required.

Responsibilities

Deliver team-based patient care under provider direction, following established care plans tailored to patient conditions and needs in outpatient general practice and specialty care environments.
Collect and document biological, psychological, social, and cultural information for comprehensive patient assessments with accuracy and clinical awareness.
Prepare patients, equipment, and exam spaces for specialty procedures, ensuring readiness and adherence to clinical standards.
Support preventive care activities, including screenings and health maintenance tasks.
Recognize and promptly report abnormal findings to the appropriate provider or care team member.
Implement established clinical protocols according to each patient's reason for visit.
Perform assigned clinical procedures independently after training and competency demonstration; these may include 12-lead electrocardiograms, point-of-care testing, and selected respiratory care procedures.
Maintain exam room cleanliness, organization, and adequate supply levels.
Collect, label, process, and route specimens in accordance with safety and quality standards.
Document clinical information accurately, completely, and promptly in the electronic medical record in accordance with organizational and regulatory requirements.
Administer medications, including immunizations, oral medications, inhaled therapies, therapeutic injections, skin tests, and other treatment modalities, following established policies, medical assisting standards, medication-administration rights, and provider direction.
Schedule appointments; check patients in and out; and verify insurance with increased accuracy and independence.
Process routine referrals, prior authorizations, and inbox messages following established workflows.
Manage incoming calls and patient messages using standard work and standing protocols with minimal guidance.
Use electronic medical record functions, including documentation, order-entry support, and patient communication tools.
Assist with supply ordering and inventory maintenance.
Follow regulatory standards and internal protocols.
Support chart audits and inspection readiness.
Maintain flexibility to work at any practice site based on staffing and patient-care needs.

Desired Qualifications

An associate degree in Medical Assisting is preferred.

The Clinical Medical Assistant Certified II delivers team-based patient care under the direction of a Provider, following established care plans tailored to each patient’s condition and needs. Working with moderate supervision in a fast paced outpatient setting, this role performs advanced clinical tasks, supports routine workflow management, and handles a broad range of clinical and administrative responsibilities. The position requires demonstrated proficiency across both general practice and specialty care environments. This practice operates across multiple locations. Employees are expected to maintain flexibility and may be required to work at any practice site based on staffing and patient care needs. Reliable transportation is required. Essential Job Functions Clinical Support<ul><li>Contributes to comprehensive patient assessments by collecting and documenting biological, psychological, social, and cultural information with enhanced accuracy and clinical awareness.</li><li>Prepares patients, equipment, and exam spaces for specialty procedures, ensuring readiness and adherence to clinical standards.</li><li>Supports preventive care activities, including screenings and health maintenance tasks, to promote patient wellness.</li><li>Independently recognizes and promptly reports abnormal findings to the appropriate provider or care team member.</li><li>Implements established clinical protocols based on the patient’s reason for visit, demonstrating sound judgment and workflow awareness.</li><li>Performs assigned clinical procedures independently after completing required training and demonstrating competency; may include 12lead EKGs, point of care testing, and select respiratory care procedures.</li><li>Maintains exam rooms by ensuring cleanliness, proper organization, and adequate supply levels to support efficient clinic operations.</li><li>Assists with specimen collection, labeling, processing, and routing in accordance with safety and quality standards.</li><li>Provides accurate, complete, and timely documentation in the electronic medical record, ensuring all clinical information is recorded according to organizational and regulatory requirements.</li><li>Administers medications, including immunizations, oral medications, inhaled therapies, therapeutic injections, skin tests, and other treatment modalities, following established policies, medical assisting standards, and the rights of medication administration under provider direction.</li></ul>Administrative Support<ul><li>Performs appointment scheduling, check‑in/check‑out, and insurance verification with increased accuracy and independence.</li><li>Processes routine referrals, prior authorizations, and inbox messages following established workflows.</li><li>Manages incoming calls and patient messages using standard work and standing protocols with minimal guidance.</li><li>Navigates EMR functions confidently, including documentation, order entry support, and patient communication tools.</li><li>Assists with supply ordering and inventory maintenance to support clinic operations.</li></ul>Safety & Compliance<ul><li>Consistently follows regulatory standards and internal protocols.</li><li>Supports chart audits and readiness for inspections.</li></ul>Minimum QualificationsEducationRequired: High school diploma or equivalent.Preferred: Associate Degree in Medical AssistingExperience: Required:<ul><li>Two (2) years of experience in a clinical practice setting as a Medical Assistant Certified.</li><li>An associate degree in medical assisting or related healthcare field may be substituted for one (1) year of required experience.</li></ul>Participation in a clinical orientation, competency evaluation, and ability to pass a clinical skills assessment and medication administration test within ninety (90) days of hire, and within 3 attempts. Licensure/Certification/Listing:<ul><li>Required: Certification as a Medical Assistant (CMA)/Registered Medical Assistant (RMA) required from one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), American Allied Health - RMA(AAH), National Health career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Worker's Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), American Medical Certification Association (AMCA)</li><li>BLS (CPR)-American Red Cross or AHA Healthcare Provider.</li></ul>

About the Company

Cone Health

Not-for-profit healthcare network delivering hospital care

Cone Health is a not-for-profit healthcare network that serves communities in Alamance, Forsyth, Guilford, Randolph, Rockingham, and surrounding counties by operating hospitals, primary and specialty care clinics, and centers for heart and vascular care, cancer treatment, women’s and children’s health, and advanced imaging. Its services are delivered through a system of hospitals, clinics, and the Cone Health Medical Group and Triad HealthCare Network, with revenue coming from patient services, insurance reimbursements, and government programs. The network differentiates itself by emphasizing community care and serving underserved populations, supported by a large staff, physician partners, and volunteers, and it holds recognized workplace culture awards. The goal is to provide high-quality, accessible healthcare and improve health outcomes across its diverse service areas.

Company size: 5,001-10,000
Company stage: Seed
Total funding: $100K
Headquarters: Greensboro, NC
Founded: 1953

Recently Posted Jobs

Explore more opportunities at Cone Health

See more jobs