Garda Capital Partners

Fixed income relative-value asset manager

Infrastructure Operations Lead

System AdministrationConfirmed live in the last 24 hours

Full-timeWayzata, MN, USAIn-person

About the Job

Requirements

Eight to ten years of senior-level, hands-on infrastructure and workplace support experience, including the ability to independently diagnose problems and safely make production changes, plus two to three years of people-management experience.
A track record of resolving complex escalations and leading service restoration.
Direct people-management experience, including coaching, reviews, development planning, and accountability.
Experience with backup and recovery, monitoring, patching, and change control.
Experience supporting Microsoft 365, Intune, Windows and macOS, AV/VC, and office hardware in a distributed environment.
Strong communication skills for incident updates, documentation, and cross-region handoffs.
Ability to balance hands-on technical work with managing a team and priorities across US locations.

Responsibilities

Manage the US team by setting goals, running one-to-ones, delivering performance reviews, and coaching development.
Balance hands-on technical work with managing team workload and coverage.
Support hiring and onboarding, and set clear expectations for ownership and service quality.
Review recurring incidents with the team and hold owners accountable for fixes.
Administer and troubleshoot servers, virtualization, storage, networks, cloud, and identity services.
Act as the senior escalation point for US operations by investigating issues, implementing fixes, and validating recovery.
Handle patching, configuration changes, lifecycle work, and performance tuning.
Resolve connectivity issues across US sites, working with carriers and vendors as needed.
Own backup administration, failed job investigation, restores, and disaster recovery testing.
Ensure monitoring and first-response coverage during US hours, with clean handoffs to the Non-US team.
Configure alerts, investigate recurring issues, and document reusable fixes.
Provide on-site and remote support for Microsoft 365, Intune, Windows, macOS, mobile devices, printing, and meeting-room AV/VC.
Handle escalated issues for traders, executives, and business teams with clear communication.
Manage device deployments, office technology changes, and vendor coordination across US sites.
Oversee service delivery with Garda’s managed service provider, ensuring timely resolution.
Coordinate follow-the-sun handoffs with the Non-US lead.
Implement vulnerability remediation, patching, and security hardening, and support incident response.
Own technical projects, migrations, and rollouts across US operations.
Maintain runbooks and scripts, automate repeatable work, and coach others.

Desired Qualifications

Experience with AWS, Infrastructure as Code, PowerShell, Python, Terraform, or Ansible; Azure is a plus.
Experience with enterprise monitoring, virtualization, storage, and backup platforms.
Exposure to security operations such as vulnerability remediation, EDR/MDR, MFA, certificates, and incident response.
Experience in financial services, trading, or another high-availability, multi-site environment.
A track record as a hands-on leader who works alongside the team and stays technically current.
Demonstrated accountability and decisiveness, with good judgment on risk and priorities.
Effectiveness under pressure, with a disciplined and approachable communication style.
A track record of coaching and driving continuous improvement within a team.

Garda Capital Partners (Garda) is a multi-billion dollar alternative investment firm with over 22 years of experience deploying relative value strategies across fixed income markets for institutional investors. We hire, grow, and mentor great talent and remain steadfast in our commitment to building a culture that helps them succeed. Garda is more than a workplace. We are built on trust, integrity, and a shared vision for how we work together, the enduring relationships we build, and the consistency of our results. Garda's primary offices are located in Wayzata, New York City, West Palm Beach, Geneva, Zug, Copenhagen, Singapore, and Scottsdale.

Garda is seeking an Infrastructure Operations Lead to combine hands-on technical work with direct management of the US team. This person owns infrastructure operations and workplace support across the US, personally resolving incidents, implementing changes, supporting users, and delivering projects in collaboration with the team.

The role reports to the Head of Infrastructure, with US support staff reporting into this role. The lead owns staff development, service priorities, coverage planning, and senior escalations, while coordinating with the Non-US Infrastructure Lead to keep global standards and follow-the-sun support running smoothly.

Position Responsibilities

People Leadership

Manage the US team: set goals, run one-to-ones, deliver performance reviews, and coach development
Balance hands-on technical work with managing team workload and coverage
Support hiring and onboarding; set clear expectations for ownership and service quality
Review recurring incidents with the team and hold owners accountable for fixes

Hands-On Infrastructure & Escalation

Administer and troubleshoot servers, virtualization, storage, networks, cloud, and identity services
Act as the senior escalation point for US operations, investigating issues, implementing fixes, and validating recovery
Handle patching, configuration changes, lifecycle work, and performance tuning
Resolve connectivity issues across US sites, working with carriers and vendors as needed

Backup, Recovery & Monitoring

Own backup administration, failed job investigation, restores, and disaster recovery testing
Ensure monitoring and first-response coverage during US hours, with clean handoffs to the Non-US team
Configure alerts, investigate recurring issues, and document reusable fixes

US Workplace & Site Technology

Provide on-site and remote support for Microsoft 365, Intune, Windows, macOS, mobile, printing, and meeting-room AV/VC
Handle escalated issues for traders, executives, and business teams with clear communication
Manage device deployments, office tech changes, and vendor coordination across US sites
Oversee service delivery with Garda’s MSP, ensuring timely resolution

Global Operations & Security

Coordinate follow-the-sun handoffs with the Non-US lead
Implement vulnerability remediation, patching, and security hardening; support incident response
Own technical projects, migrations, and rollouts across US operations
Maintain runbooks and scripts, automate repeatable work, and coach others

Qualifications & Desired Skills

8-10 years of senior-level, hands-on infrastructure and workplace support experience, with the ability to independently diagnose problems and safely make production changes, along with 2-3 years of experience managing people.
Track record resolving complex escalations and leading service restoration
Direct people management experience, including coaching, reviews, development planning, and accountability
Experience with backup and recovery, monitoring, patching, and change control
Experience supporting Microsoft 365, Intune, Windows/macOS, AV/VC, and office hardware in a distributed environment
Strong communication, including incident updates, documentation, and cross-region handoffs
Able to balance hands-on technical work with managing a team and priorities across US locations

Preference for experience with:

AWS, Infrastructure as Code, PowerShell, Python, Terraform, or Ansible (Azure a plus)
Enterprise monitoring, virtualization, storage, and backup platforms
Exposure to security operations such as vulnerability remediation, EDR/MDR, MFA, certificates, and incident response
Financial services, trading, or another high-availability, multi-site environment
Track record as a hands-on leader who works alongside the team and stays technically current
Demonstrated accountability and decisiveness, with good judgment on risk and priorities
Effective under pressure, with a disciplined and approachable communication style
Track record of coaching and driving continuous improvement within team

Candidate Privacy Notice

This role is also eligible for other forms of compensation and benefits, such as a discretionary bonus, healthcare plan, 401(k) matching program, etc. Within the range, individual pay is determined by work location and additional factors, such as job-related skills, experience, and relevant education.

Base Salary for this role is expected to be between:

$150,000—$200,000 USD

Base Salary for this role is expected to be between: 150000 - 200000 USD

About the Company

Garda Capital Partners

Fixed income relative-value asset manager

Garda Capital Partners specializes in asset management for global alternative investments, focusing on fixed income relative value strategies and serving institutional clients such as pension funds and foundations. Its core product uses proprietary analytics to spot pricing inefficiencies in sovereign bonds across developed markets, aiming for positive, stable returns with low correlation to broad market moves. The firm distinguishes itself with an independent, two-office platform (Minneapolis and Geneva) and a global, macro-driven approach to sovereign debt and interest-rate disparities. The goal is to deliver steady, positive returns for clients while managing risk and preserving portfolio diversification through its fixed income strategies.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: Wayzata, MN
Founded: 2015

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