Business Support Administrator

Job Description

The Business Support Executive plays a key role in supporting the Singapore office across finance, compliance, bid management, and administrative functions. This position ensures smooth day-to-day business operations by coordinating with internal and external stakeholders, maintaining accurate records, and supporting business processes to meet operational and compliance requirements.

Finance Support

• Coordinate monthly forecast updates with relevant stakeholders and ensure invoices are processed before month-end closing.
• Create and maintain projects in Dynamics 365 as required.
• Support Work-In-Progress (WIP) management and reporting activities.
• Maintain databases for client registrations and credit note processing.
• Serve as the main contact for Accounts Receivable and Accounts Payable matters, including debt collection follow-ups.
• Monitor and follow up on timesheet submissions to ensure full compliance. 

Risk and Compliance Management

• Support commission management (CDA) processes.
• Maintain contract databases to ensure completeness and compliance.
• Monitor and follow up on client care compliance requirements.
• Track completion of mandatory e-learning modules across the Singapore business.
• Manage databases related to client onboarding activities.
• Validate external subcontractor payments and monitor utilization and timesheet compliance.
• Support risk management processes from initiation through completion. 

Business Development and Bid Support

• Provide support for business-as-usual bids and fee extension activities.
• Assist in preparing proposals and submission documents.
• Update and maintain employee CVs and project case studies within internal databases.
• Coordinate vendor registrations and new client code setups.
• Maintain confidentiality agreements, proposal registers, and business registration records.
• Manage company registration and renewal requirements. 

Administrative Support

• Organize and coordinate operations meetings, including preparing presentation materials, taking meeting minutes, and tracking action items.
• Support the PM Cost Centre Lead with expense claims and timesheet administration.
• Provide backup reception coverage and coordinate travel arrangements when required.
• Deliver general administrative and ad hoc support to business leaders and team members.
• Undertake additional duties as needed to support business operation

Qualifications

• Bachelor's degree in Marketing, Business Administration, or a related discipline, with 3 to 5 years of experience in a business support role within professional services or a similar industry.
• Advanced proficiency in Microsoft Office applications, strong communication and coordination skills, attention to detail, and the ability to manage multiple priorities are essential.
• The successful candidate will be a proactive team player with a strong willingness to learn, adapt to change, and contribute to the success of the business.

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.