Implementation Services Manager

Cube is on a mission to help every company hit their numbers.

The world has evolved, but business planning has not. Most Finance teams still manage their planning and analysis in spreadsheets, yet the ones who replace them end up going back over 80% of the time. Cube is a cloud-based FP&A platform that helps companies hit their numbers without sacrificing their spreadsheets.

Cube is backed by top-tier investors such as Battery Ventures and Mayfield. Together, we’re building a culture that challenges and celebrates everyone with a path to growth. We’re guided by our company values: act with urgency, keep it simple, build with joy, obsess over the details, own the outcome, raise the bar, champion our customers, and win together. As we enter our next phase of growth, we believe having the right Cubers on our team will be the reason we win.

ABOUT THE ROLE:

We’re seeking a strategic, people-focused leader to manage a high-performing team of Implementation Managers responsible for onboarding and deploying Cube’s spreadsheet-native FP&A platform across enterprise and mid-market clients. This role blends operational oversight, customer success strategy, and technical enablement to ensure rapid time-to-value and long-term adoption of Cube.

🎯 Key Responsibilities

• Team Leadership & Development

  • Lead, coach, and mentor a team of Implementation Managers, fostering a culture of accountability, innovation, and customer-centricity.

  • Set performance goals, conduct regular reviews, and support career development.

• Project Oversight

  • Oversee the execution of multiple concurrent onboarding projects, ensuring timely delivery, scope alignment, and customer satisfaction.

  • Monitor project health and intervene proactively to mitigate risks and remove roadblocks.

• Customer Engagement Strategy

  • Partner with Sales, Customer Success, and Product teams to align implementation strategies with customer goals.

  • Ensure consistent delivery of best practices across onboarding engagements.

• Process Optimization

  • Standardize implementation methodologies, templates, and playbooks to improve efficiency and scalability.

  • Analyze onboarding metrics and customer feedback to drive continuous improvement.

• Platform Expertise

  • Maintain deep knowledge of Cube’s FP&A platform and related financial tools (e.g., NetSuite, QuickBooks, Sage Intacct, Salesforce, etc).

  • Guide the team in configuring solutions that meet complex financial planning and analysis needs.

🧠 Qualifications

• 5+ years of experience in implementation or professional services within SaaS or financial technology.

• 2+ years of people management experience, preferably in a fast-paced, client-facing environment.

• Strong understanding of FP&A workflows, financial modeling, and ERP integrations.

• Proficiency in tools such as Excel, Tableau, Jira, and Cube or similar platforms (e.g., Anaplan, Hyperion).

• Exceptional communication, stakeholder management, and problem-solving skills.

🌟 What Success Looks Like

• Your team consistently delivers on-time, high-impact implementations.

• Customers achieve rapid time-to-value and remain engaged post-onboarding.

• Implementation processes are scalable, repeatable, and continuously improving.

• You’re a trusted voice in cross-functional strategy discussions, advocating for customer needs and operational excellence.
  

The annual salary for this role ranges from $170,000 to $190,000 USD.

The expectations above are meant to represent the ideal candidate, but if you don’t meet all of them and think you’d be a great fit for this role, please apply. This position is open to candidates who are authorized to work in the United States. Immigration sponsorship is not available at this time.

Full-Time Employee Benefits

• We provide 100% covered employee medical, dental, and vision insurance options, including FSA/HSA options plus free memberships to OneMedical, Teladoc, and Talkspace.

• Our flexible paid vacation and sick/mental health time guidelines help you get the time and space you need.

• We offer stock options to all full-time employees of Cube, as we want you to be connected to the success of the company.

• We offer 12 weeks of 100% paid parental leave for the birthing parent.

• We offer each Cuber a quarterly learning budget to spend on books, classes, or events that support your development.

• You’ll be joining an experienced team of tech startup leaders who are eager to work with you and provide support and mentorship!

• You’ll work for a company that our customers are truly excited about!

#LI-Hybrid