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Caesars Entertainment

Operates casinos, resorts, and entertainment venues

KYC Customer Operations Supervisor

Full-Time
No salary listed
Junior
Las Vegas, NV, USA
Remote

About the job

Requirements
  • At least 1 year of customer support experience.
  • At least 1 year of experience working in a fast-paced environment.
  • At least 1 year of experience handling private or sensitive customer data.
  • Ability to type 35 words per minute.
  • Ability to work varied shifts, including nights, weekends, and holidays.
  • Working knowledge of Microsoft Office, including Outlook, Word, and Excel.
  • Ability to work independently with minimal supervision.
  • Ability to assess situations and make informed decisions.
  • Ability to work through high-volume and stressful periods.
  • Interpersonal communication skills.
  • Problem-solving skills.
  • Ability to handle diverse activities and effectively prioritize responsibilities.
  • Ability to sit for extended periods of time.
  • Ability to lift, carry, pull, or push 25 pounds.
  • Ability to type and write for extended periods of time.
Responsibilities
  • Process new customer applications and KYC documentation.
  • Handle customer accounts and perform account adjustments.
  • Handle and secure sensitive customer personally identifiable information.
  • Support sportsbooks and the management team.
  • Generate win/loss statements for customers.
  • Generate deposit and withdrawal statements for customers.
  • Update customer mobile account addresses, phone numbers, and email addresses.
  • Update documentation on file, such as driver's licenses.
  • Complete selfie sign-ups, Onfido submissions, Ontario reviews, and Nevada paper applications.
  • Respond to support emails in a timely manner.
  • Organize documents for scanning.
  • Work in accordance with department policies and procedures to comply with gaming statutes and regulations.
  • Perform other duties as required.

About the company

Caesars Entertainment operates a global portfolio of casinos, hotels, and entertainment venues. Its core business is gaming and hospitality, with casinos offering table games and slot machines, plus lodging, dining, live shows, and conventions. The product is the overall gaming and resort experience: guests gamble, stay, eat, and enjoy entertainment across properties worldwide. Caesars Palace in Las Vegas and other destinations anchor the brand. The company grew through acquisitions (notably Harrah’s over Caesars, and later Eldorado Resorts) to become a leading gaming and hospitality group. Its business model combines casino gaming revenue with hotel stays, hospitality services, and event-driven entertainment, leveraging a recognizable brand and scale to attract high-traffic destinations. The goal is to provide a comprehensive leisure and entertainment experience while sustaining growth and resilience in a competitive gaming industry.

Company Size

10,001+

Company Stage

IPO

Headquarters

Las Vegas, Nevada

Founded

1973

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Simplify Jobs

Simplify's Take

What believers are saying

  • Caesars Q2 2026 revenue rose three percent to $2.993 billion.
  • Caesars Digital revenue reached $351 million, and digital EBITDA stayed positive at $68 million.
  • Shareholders approved Fertitta's $17.6 billion acquisition on September 23, 2026, locking in $31 cash.

What critics are saying

  • New Jersey fined Caesars Sportsbook $296,715 on August 21, 2026 for self-exclusion violations.
  • Caesars Digital EBITDA fell from $80 million to $68 million in Q2 2026.
  • FTC antitrust review can still block the Fertitta takeover, leaving Caesars public and leveraged.

What makes Caesars Entertainment unique

  • Caesars Rewards spans casinos, sportsbooks, and Wyndham-linked stays across North America.
  • Caesars Republic Lake Tahoe opened July 6, 2026, pairing Vanderpump, Ramsay, and modernized gaming.
  • Tropicana Atlantic City Remote Roulette launched September 2026, merging online bettors with live tables.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Flexible Work Hours

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Holidays

Remote Work Options

401(k) Retirement Plan

401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

↑ 8%

1 year growth

↑ 8%

2 year growth

↑ 8%
CutMirchi
Sep 30th, 2026
Lisa Vanderpump's Vegas hotel special premieres on Bravo October 20.

Lisa Vanderpump's Vegas hotel special premieres on Bravo October 20. The three-part special follows the rocky final stretch before The Vanderpump Hotel's grand opening, with cameos from Lala Kent and Tom Schwartz. Current hype level 49 Live site hype around 8 reading right now · 136 today Lisa Vanderpump's restaurant empire has 39 entries. Her hotel count is about to hit one. Bravo has locked the release plan for Vanderpump Rules: Lisa Las Vegas, a three-part special built around the opening of The Vanderpump Hotel on the Strip, done in partnership with Caesars Entertainment. Part one airs Tuesday, October 20 at 9 p.m. ET/PT, with part two following the same night at 10. Part three closes it out Wednesday, October 21 at 9 p.m. According to Deadline, this is being pitched as Vanderpump's biggest professional swing yet, bigger than any restaurant launch, and the special is built around the last-minute panic that comes with getting a boutique resort guest-ready. The first episode logline describes a space that still looks like a construction site days before doors open, with Vanderpump worried her own team isn't moving with enough urgency. Part two ups the stakes: guests start checking in before rooms are finished, deliveries run late, there are literal holes in the ceiling, and unhappy guests start complaining in real time. Somewhere in that chaos, Vanderpump also gets personal. Deadline's release notes mention a scene at home where she talks about how her childhood shaped her drive to keep building, which tracks for anyone who's watched her turn a pet grooming empire into a hospitality one over three decades. Familiar faces, one returning after a rival stint. The cast around her is the expected mix of family and loyalists. Husband Ken Todd, daughter Pandora Vanderpump Sabo and longtime business partner Nick Alain all feature, alongside Kevin Lee, who's back working with Vanderpump after a stretch with a competitor, per Deadline's writeup. Cameos come from Lala Kent, Tom Schwartz and Real Housewives of Beverly Hills alum Garcelle Beauvais. A group of SURvers, Natalie Maguire, Venus Binkley, Chris Hahn, Angelica Jensen, Marcus Johnson and Audrey Lingle, apparently make a road trip out to Vegas to help out, which is the kind of detail Vanderpump Rules fans will clock instantly and casual viewers will need zero context for. The third and final part is where the actual party happens. With the hotel open and celebrity guests arriving, the logline promises the usual tension between a big launch night and the pressure to keep a hotel running well after the confetti settles. Given Vanderpump has opened dozens of restaurants and knows exactly how a soft opening can go sideways, that's not a small ask. The special comes from 32 Flavors, part of Sony Pictures Television, alongside Evolution Media, an MGM company. Executive producers include Alex Baskin, Michael Beck, Natalie Neurauter, Brian McCarthy, Brittany Nabors, Barry Poznick, Vanderpump and Todd themselves. Whether The Vanderpump Hotel becomes a genuine Strip fixture or a one-season talking point is a question Bravo's cameras clearly plan to sit with well past opening night. Reported from. This article was written by the CutMirchi desk from the reporting above. Facts are attributed to their original publishers. What did you make of it? Join the argument. No password, just your email or a passkey.

Hillshopz
Sep 29th, 2026
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CDC Gaming
Sep 29th, 2026
G2E: Las Vegas, prediction markets dominates industry discussion.

G2E: Las Vegas, prediction markets dominates industry discussion. Tuesday, September 29, 2026 4:50 PM Photo: CDC Gaming Email, LinkedIn, and more Las Vegas is still the center of gambling in the U.S. for the chief executives of three of the most influential gaming companies. Craig Billings of Wynn Resorts, Bill Hornbuckle of MGM Resorts International, and Tom Reeg of Caesars Entertainment took to the main stage at Global Gaming Expo (G2E) Tuesday to reaffirm their belief that Las Vegas remains the epicenter of the gaming world. "We're still living through the impact of the pandemic and what we had was a bubble that started post reopening, then went to regional markets, then went to destination markets," Reeg told CNBC's Contessa Brewer, who moderated the discussion. "We've had summers here (Las Vegas), a couple that were exceedingly strong, and we've kind of gone back to the normal seasonality in Las Vegas as things have gotten back to normal," Reeg said. "To those of us who lived through the days when we were at 98% occupancy, it was jarring, but I think we're really back to where we were pre-pandemic in terms of rhythms." Brewer noted that MGM has fielded complaints about $25 bottles of water, $25 cocktails, and expensive meals at its Las Vegas locations. But after correcting Brewer that the bottles of water were only $24, Hornbuckle said the luxury segment is doing well and that convention business is up 11%. He admitted the average customer has been hit by certain factors, including increases in airline tickets and gas prices, but he insisted Las Vegas is just in a cycle. "Did we not pay attention to some smaller detail? Yes," Hornbuckle said. "Do we have expenses that continue to be in all things? Absolutely. So when people talk about parking and resort fees and water, they're all part and parcel of a bigger mix. We have to be careful. We have to pay attention to that segment or we're going to lose it." Billings admitted the Wynn caters to an "upper-end" customer and that it's pertinent not only to maintain a good relationship with them, but also be aware of their needs. "We will always focus on the most comfortable experience for the customer and where we drive the highest possibility of that," Billings said. "Some of some folks on the stage have talked about this on (earnings) calls. Operating costs in Las Vegas are higher than they used to be and you really have to think about occupancy versus rate." Before Brewer interviewed the three CEOs, American Gaming Association (AGA) President and CEO Bill Miller delivered his annual keynote address, targeting the rapid growth of prediction markets. Miller touched on the gaming industry's strengths: providing 1.8 million jobs, paying $53 billion in taxes that fund schools, infrastructure, and essential services, and spurring $329 billion in economic growth. "We come in through the front door," Miller said. "We follow state laws. 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Business Circle
Sep 26th, 2026
Caesars Republic Lake Tahoe review: A glow-up.

Caesars Republic Lake Tahoe review: A glow-up. After a $200 million renovation, Caesars Republic Lake Tahoe Lodge & On line casino reopened on the South Shore in Stateline, Nevada, in July 2026, promising a "daring new period" of design-forward luxurious. I spent two nights there this summer time to see how a lot of that held up. Caesars Republic is among the space's extra midpriced accommodations. It's far cheaper than the close by Edgewood Tahoe Resort (one of the vital luxurious accommodations in Lake Tahoe), however dearer than many of the different close by on line casino accommodations. Room charges begin at below $100 within the off-season, however can high $400 within the peak season. Whereas it is actually one of many extra design-forward on line casino properties within the space, the entire expertise felt like a bet over whether or not one thing was going to be fabulous or form of tough. My keep included two of one of the best eating experiences I've ever had in my life, plus one which I wouldn't repeat. The general public areas, eating places, health club, pool and elements of my room had been clearly designed by somebody who understands what a contemporary traveler needs. However some missed particulars, like dilapidated TV consoles and peeling wallpaper, felt much more misplaced in opposition to the opposite extra elegant updates. That stated, given what you're paying, it's nonetheless an awesome place to remain, and one of many better-value properties you'll discover in Tahoe. Caesars Leisure coated the price of my keep, however the opinions on this story are my very own. Caesars Republic at a look. Best for: Skiers and out of doors fans who worth proximity to Heavenly Ski Resort, foodies and individuals who desire a on line casino expertise. Skip it: Individuals who need each sq. foot of their keep to really feel completed and "luxurious." Standout options: Free night musical leisure, Wolf by Vanderpump, the pool's three separate scorching tubs, plus a health club that was clearly designed by anyone who really works out. Reserving with (and incomes money) by way of Caesars Rewards. While you ebook, hyperlink your reservation to your Caesars Rewards account, which is the free loyalty program that spans each Caesars-family property. Which means a keep at Caesars Republic Lake Tahoe builds standing you should use at properties from Las Vegas to Atlantic Metropolis. While you be part of this system, you earn Reward Credit for many purchases on property (together with your room fee, spending within the on line casino plus different on-property purchases akin to eating and the spa). These credit can be utilized towards issues like on line casino play, eating and future stays. You additionally earn Tier Credit towards standing ranges, which unlock perks like higher room classes, eating reductions and - on the larger tiers - lounge entry and comped stays. Maximizing the Wyndham partnership. Wyndham Rewards and Caesars Rewards have a partnership that lets Wyndham Rewards members ebook eligible Caesars properties (this one included). Wyndham Rewards members can earn 10 Wyndham factors per eligible greenback spent on the room fee, and there are additionally standing match alternatives. Observe that Wyndham Rewards Platinum or Diamond members who acquired their standing solely from being a Wyndham Rewards credit score cardholder are now not eligible to standing match. If you wish to be proper on the lake, there's maybe no higher place to remain. Located in Stateline (a group that straddles the California-Nevada border), adjoining to South Lake Tahoe, the resort is a block away from Heavenly Ski Resort, among the finest ski resorts in California and a part of the Epic Cross. It's nice for snowboarding within the winter, however it's additionally pleasant in the summertime, as you'll be able to take the gondola as much as the highest, the place there's an alpine slide, mountaineering trails, mountaineering and even gold panning. Its Nevada tackle additionally makes playing authorized on the property - and there's no scarcity of on line casino area. Many rooms even have lake views, and it's just some blocks to stroll all the way down to the water. The renovation: Nice in some facets, however incomplete. Caesars Republic Lake Tahoe is related to its sister property, Harrah's Lake Tahoe, by way of an underground walkway. Strolling between the 2 is like time touring between two totally different many years, the place Harrah's has that smoky, dim, early-2000s Vegas-like haze, whereas Caesars Republic is vibrant, clean-lined and all-around new. The place the Caesars Republic redesign lands, it lands nicely, particularly relating to the eating (extra on that later). The general public areas are additionally wonderful, together with the Excessive Dive Pool and Lounge, that includes a heated pool in addition to a number of scorching tubs, plus a refreshed on line casino expertise, a really decked-out health club, new bars and lounges and expanded assembly and occasion area. However different elements, just like the rooms, really feel extra dated. The toilet in my room had been totally redone with new fixtures all through. The bedding additionally felt trendy, with cute touches like customized pillows adorned with colourful wolf motifs. However a lot of the lodge appeared prefer it had not been renovated for a minimum of a pair many years. The wallpaper was visibly peeling in locations. Some paneling on the TV console had been stripped off fully. And the door masking the mini-fridge would not keep shut until you wedged it, because it had come off its observe. The view itself was wonderful, however these points made the room really feel drained. The resort's premier bar and indoor stage venue, Tessie's Cocktails & Chords, was wonderful. Tessie, the venue's namesake, is basically Tahoe's model of the Loch Ness Monster, stated to inhabit Lake Tahoe. The bar's design and theme draw on the area's Washoe historical past, which comes by way of in particulars akin to an enormous, multi-headed serpent chandelier within the heart of the room. Stay musicians carry out nightly within the venue, which doesn't cost a canopy. Wolf by Vanderpump - sure, as in Lisa Vanderpump of Bravo actuality TV fame - is a restaurant and bar that's nicely price a go to. It goes maximalist with a dark-wood, wolf-motif theme that might simply tip into kitsch but would not. The bread service alone was nice, with two distinct butters, baked with a tacky high layer, all arriving fluffy and heat. The intelligent cocktails and desserts had been good too. Gordon Ramsay Hell's Kitchen, the property's different big-name restaurant, delivered precisely what you'd anticipate from the identify. Ordering the meat Wellington is the plain transfer, however the lobster risotto was the sudden star - as was the very considerate waiter service. The well-known beef Wellington is $72, whereas vegetarian entrees like cacio e pepe or tofu fried rice run lower than $30. Then there's Sage Room, which had nice meals however sluggish service. We sat all the way down to what may be one of the best sundown I've ever watched from a dinner desk, after which waited half-hour simply to get somebody's consideration to order. The meals was wonderful. The restaurant is understood for steak, however the white fish I ordered was flavorful and delicate. However the sluggish service put a damper on the night. It took one other 20 minutes between me placing my card down for the examine and the waiter really coming to gather it. Regardless of the delay, I used to be capable of catch the property's Dueling Pianos present, and I'm so glad I did. A dueling pianos present is the place two pianists take track requests from the viewers, inform jokes and work together with the group. The comedy was simply nearly as good because the music, and the performers introduced out a mixture of as we speak's high pop songs and traditional singalongs. The Dueling Pianos carry out on weekends on the identical stage because the on line casino flooring. There's no cowl, and never even strain to purchase a drink, though an worker wandered round taking orders. Each the health club and pool had been clearly designed by somebody who really makes use of these facilities. There are three separate scorching tubs, so that you're not caught sharing one scorching tub with everybody else. The health club may be my favourite shock of the entire keep. It is bought two full squat racks (you're often fortunate in case your lodge has only one) plus bands, kettlebells and sandbags. It's all of the form of tools checklist that tells you whoever put this collectively really works out. Even the plates on the squat rack have customized detailing with the Caesars Republic wolf brand. Caesars Republic: is it price it? Sure, particularly when you're searching for a reasonably priced room in Tahoe. If you happen to're weighing this in opposition to Harrah's subsequent door, Caesars Republic is the clear improve. The foyer design, the health club and the pool are price it on their very own. Simply do not assume "lately renovated" means each sq. foot bought the identical therapy. The rooms, specifically, aren't totally there but. However with charges that may dip below $100 an evening, that is an inexpensive compromise. For everybody else - even when you're staying elsewhere in Tahoe - it is completely price popping in for a meal or drinks. Then stick round for Dueling Pianos to finish the evening. And do not overlook how nice this location is. It is walkable to the lake and Heavenly, and it's equally gratifying in each winter and summer time. I would keep once more for the comfort of the nice location, plus the wealth of on-site meals and leisure. How you can maximize your rewards. Addas a most popular supply on Google

Casino.org
Sep 22nd, 2026
Caesars adds online live roulette with Tropicana Atlantic City studio feed.

Caesars adds online live roulette with Tropicana Atlantic City studio feed. Posted on: September 22, 2026, 08:19h. Last updated on: September 23, 2026, 05:29h. Key points. * Caesars has launched Remote Roulette at Tropicana Atlantic City, letting New Jersey online players join a live roulette wheel on the casino floor * The Evolution-powered game allows online and in-person players to play on the same wheel, following the success of Remote Reels * Caesars' New Jersey iGaming operations generated more than $210 million through August, up 11% year over year Caesars Entertainment is expanding its online gaming offering in New Jersey with a new live dealer roulette feed streaming from Tropicana Atlantic City. Powered by Evolution Gaming, the business-to-business leader in online live dealer gaming, New Jersey online casino players on the Caesars network now have access to Remote Roulette. The interactive version of roulette puts remote players directly on the Tropicana casino floor in Atlantic City. Remote Roulette allows remote and in-person casino players to participate on the same wheel. Remote Roulette joins Remote Reels, physical slot machines inside Tropicana that can be played online. "Remote Roulette is the latest innovative addition to the gaming experiences available to players at Tropicana Atlantic City," said Gregg Klein, senior vice president and general manager of Tropicana Atlantic City. "Following the success of Remote Reels, this live dealer experience extends the excitement of our casino floor to online players across New Jersey." Remote play key to Caesars AC. Caesars Entertainment operates three of the nine casinos in Atlantic City with Caesars, Tropicana, and Harrah's. The company remains committed to its iGaming operations, which, unlike some of its brick-and-mortar business in Atlantic City, is thriving. In New Jersey, Caesars' online gaming portfolio operates as Caesars Interactive Entertainment New Jersey, LLC (CIENJ). The network includes various online gaming brands, including Caesars Palace Online Casino, Tropicana Casino, and WSOP. CIENJ also partners with third-party platforms such as BetParx, Jackpocket, Betinia, Ember Casino, and Vegas Club Casino. Through August, CIENJ generated gross gaming revenue (GGR) of more than $210 million from the eight iGaming skins. That's up 11% from 2025. Meanwhile, in-person GGR at Tropicana is down 2.6% to $149.1 million, and Harrah's casino win is 2.2% lower at $153.3 million. Caesars, however, has seen retail casino win climb 10.9% to $158.5 million, with the company crediting $240 million in resort renovations over the past few years for the turnaround. For the first time in the property's 46-year history, Caesars offered a beachfront venue this summer called the Caesars Beach Club. For the first six months of 2026, Caesars' gross operating profit was up 11.1% to $17.9 million, while Harrah's was down 10.4% to $24.6 million and Tropicana's bottom line shrunk 24.4% to $21.3 million. The future of Caesars in Atlantic City will weigh on whether billionaire Tilman Fertitta's $17.6 billion deal is executed. The sides agreed to the terms in May. As proposed, the merger would give the new Caesars a fourth property in Atlantic City with Fertitta's Golden Nugget. State regulators could force the company to sell or close a property on antitrust concerns. Evolution eyes new studio. In May 2024, Evolution proposed a $75 million facility that would have consolidated its live dealer operations. The project targeted land owned by the New Jersey Casino Reinvestment Development Authority (CRDA) at 2301 Fairmount Avenue, then used as a parking lot. Those plans did not move forward, with Evolution instead turning to the non-gaming Showboat Resort. The company is developing a 60,000-square-foot live dealer broadcasting studio on the second floor of the property, subject to regulatory approval. The broadcasting studio will be closed to the public and be available only for online casino gamblers. For remote players seeking a more real casino experience, like Remote Roulette, Evolution offers in-casino feeds, along with Tropicana, at Hard Rock and Ocean Casino. Devin O'Connor is a senior reporter for Casino.org, covering politics, casino business, and gaming news. Devin came on board with Casino.org in 2014. He lives in Arlington, Va.