INACTIVE
Full-Time
Solutions Engineer lll
Posted on 4/9/2024
Cloud communications and VoIP technology provider
Data & Analytics
Mid, Senior
Remote in USA
Required Skills
Microsoft Azure
Requirements
- Bachelor's Degree in Computer Science or related technical discipline or equivalent experience
- Prior experience (5+ years) as a Solutions Engineer or related experience
- Data Networking, SIP, Cloud Computing or related knowledge or certifications a plus
- Experience with Salesforce, and/or Service Now a strong plus
- Experience with Contact Center, Unified Communications, APIs a plus
- Experience Microsoft and Azure ecosystem experience preferred
Responsibilities
- Provide Solutions Engineering pre-sales support for an assigned base of large and/or complex customers
- Partner with sales teams to understand client product-related expectations and requirements
- Attend sales calls and assist with sales efforts
- Conduct technical interviews with customers to clearly define needs
- Provide technical expertise to ensure that customer needs are met
- Maintain a working knowledge of the industry and competitors
- Review quotes, RFPs, plans and other customer documentation
- Provide sales tools and training for sales teams on conducting effective presentations and product demonstrations
- Provide technical assistance to product management, marketing, and sales training teams
- Conduct product and technical presentations both onsite and remotely
- Address product-related questions from both internal (sales) and external (customer) perspectives
- Conduct post-sale product performance evaluation, communicating findings to Vonage sales and technical stakeholders and making forward-looking improvement recommendations
Vonage provides a flexible cloud communications platform offering unified communications, contact centers, and programmable APIs for messaging, voice, and video, all powered by VoIP technology, enabling seamless employee communication and collaboration.
Company Stage
M&A
Total Funding
$1.1B
Headquarters
Holmdel, New Jersey
Founded
2001
Growth & Insights
Headcount
6 month growth
↑ 1%1 year growth
↓ -1%2 year growth
↑ 4%INACTIVE