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Planhat

No-code customer success automation platform

Business Development Representative

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeAtlanta, GA, USANo salary listedIn-person

About the Job

Requirements

  • At least 12 months of experience in B2B sales, sales development representative work, business development representative work, or talent acquisition.
  • A strong academic background, typically accompanied by notable extracurricular achievements such as competitive sports.
  • Curiosity and the ability to learn quickly about prospects, products, technology, client success, and sales processes, and to respond constructively to feedback.
  • The ability to ask relevant questions, listen attentively, and communicate and present effectively with strong interpersonal skills.
  • A results-oriented, self-motivated approach to setting and achieving goals, building lasting relationships, and succeeding ethically.

Responsibilities

  • Identify prospects and conduct outreach through calls, emails, and LinkedIn.
  • Build relationships with Customer Success leaders across key markets.
  • Qualify and prioritize the needs and aspirations of executives across industries, seniority levels, and company sizes.
  • Prepare the groundwork for Account Executives’ customer discovery calls with prospects across SMB, Midmarket, and Enterprise.
  • Meet and exceed meeting and pipeline targets and generate qualified pipeline that converts into discovery calls and revenue for Account Executives.
  • Build trusted working relationships with the Account Executive team and Customer Success leaders, turning outreach into lasting relationships and deals.

About the Company

Planhat

No-code customer success automation platform

Planhat is a customer success platform for tech companies that centralizes customer data to create a 360-degree view, helping teams understand behavior and preferences to improve service and retention. It uses no-code Automations to automate tasks based on customer behavior, and a Workflow tool to design connected, data-driven customer journeys with task management and conditional sequencing. It also offers a Presentations layer that blends slides with BI to share insights with customers. Its goal is to help businesses deliver proactive, data-driven experiences that boost satisfaction and long-term retention.

Company size
201-500
Company stage
Series A
Total funding
$50M
Headquarters
Stockholms kommun, Sweden
Founded
2014

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