TicketManager
Manages corporate event tickets and ROI
AI Revenue Operations Manager - Strategy & Innovation
+ Variable compensation
Role is in-office Monday through Friday. The posting also lists Calabasas, California as an alternative location.
About the job
- A Bachelor's degree is required.
- Five to eight or more years of experience in Revenue Operations, Sales Operations, Marketing Operations, or similar roles within B2B SaaS or high-growth technology environments.
- A proven track record of driving revenue growth through systems, data, and process optimization is required.
- Hands-on experience managing and optimizing customer relationship management and go-to-market technology stacks is required.
- Experience working with artificial intelligence tools and automation platforms, including enrichment tools, workflow automation, and large language model-based solutions, is required.
- A strong understanding of data architecture, integrations, and scalable automation frameworks is required.
- Advanced analytical skills with experience building dashboards, reporting, and forecasting models are required.
- The ability to translate complex data into actionable insights and strategic recommendations is required.
- Experience leading cross-functional initiatives and influencing stakeholders at all levels, including executive leadership, is required.
- Applied experience with artificial-intelligence-driven workflows, automation, or agent-based systems within go-to-market or business operations is required.
- Strong communication skills and the ability to simplify complex technical concepts for business audiences are required.
- Partner with leadership to define and execute revenue strategies across Sales, Marketing, and Customer Success.
- Align funnel definitions, key performance indicators, and forecasting models to ensure consistency and visibility across revenue teams.
- Translate business goals into scalable operational plans, workflows, and dashboards.
- Drive cross-functional alignment to eliminate silos and improve pipeline efficiency.
- Identify, evaluate, and implement artificial intelligence use cases across the go-to-market funnel, including lead scoring, personalization, forecasting, and automation.
- Build and deploy artificial-intelligence-driven workflows using customer relationship management automation, enrichment platforms, and large language model-based solutions.
- Partner with Product, Engineering, and Marketing to integrate artificial intelligence into customer-facing and internal systems.
- Continuously test, iterate, and optimize artificial-intelligence-driven solutions to improve performance and return on investment.
- Own and optimize the go-to-market technology stack, including customer relationship management, marketing automation, enrichment, and analytics tools.
- Ensure data integrity, governance, and a single source of truth across systems.
- Design and implement scalable workflows to reduce manual work and increase productivity.
- Evaluate and integrate new tools to enhance automation and operational efficiency.
- Build and maintain dashboards tracking pipeline health, conversion rates, annual recurring revenue, and campaign performance.
- Analyze funnel performance to identify opportunities for growth and optimization.
- Deliver actionable insights to leadership to inform strategic decision-making.
- Develop forecasting models and scenario-planning frameworks.
- Map, audit, and continuously improve end-to-end revenue processes.
- Standardize workflows across teams to drive consistency and scalability.
- Lead cross-functional initiatives to improve conversion rates and reduce friction in the customer journey.
- Establish and maintain operational best practices and documentation.
- Microsoft Dynamics 365 experience is preferred.
About the company
TicketManager provides a platform to manage corporate event tickets for client entertainment. It tracks ticket allocation across teams, events, and users, simplifies access and management, and helps measure ROI by showing how ticket usage ties to business results. It integrates with Ticketmaster to enable mobile-only tickets, streamlining processes for companies, venues, and teams. It includes compliance features to enforce company policies and can sell unused tickets to recover costs. Its goal is to help businesses build relationships with customers more efficiently while controlling costs and proving value.
Company Size
51-200
Company Stage
Series A
Total Funding
$6M
Headquarters
Calabasas, California
Founded
2007
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Simplify's Take
What believers are saying
- June 2025 acquisition capital supports product, sales, and international expansion after closing.
- December 2025 Bay Area Host Committee deal positions TicketManager for FIFA World Cup 2026.
- Ovations assets strengthen TicketManager's corporate hospitality offering and inventory monetization capabilities.
What critics are saying
- Cvent, Eventbrite, and Bizzabo alternatives commoditize TicketManager's enterprise ticketing workflow.
- TicketManager still depends on Ticketmaster integrations, exposing pricing, access, and platform risk.
- StubHub's 2019 lawsuit shows customer disputes can escalate into multi-year, expensive litigation.
What makes TicketManager unique
- May 29, 2025: Valeas bought control, funding TicketManager's growth with $110 million.
- TicketManager powers corporate ticketing for 500 brands and 400 venues, per 2025 coverage.
- December 8, 2025: Bay Area Host Committee chose TicketManager for Super Bowl LX.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Unlimited Paid Time Off
401(k) Company Match
Growth & Insights and Company News
6 month growth
↓ -3%1 year growth
↑ 0%2 year growth
↑ 3%Private equity firm Valeas Capital Partners acquired a majority stake in Calabasas-based TicketManager, an event ticket and guest management services provider, for $100 million.
Vista Equity Partners Management LLC is acquiring Acumatica Inc. from EQT AB, with Moelis & Co. and Jefferies Group LLC as financial advisers. Valeas Capital Partners Management LP has acquired a majority stake in TicketManager. Align Capital Partners LP invested in Strata Landscape Services. Three Hills led a €105 million round in Mech I Tronic Srl. GSR Ventures and Mizuho Leaguer Investment participated in a series A round for Notta Co. Ltd., and Mizuho Capital led a round for StartupClass Co. Ltd.
Valeas Capital Partners has acquired a majority stake in TicketManager, committing $110 million to support its growth. TicketManager's co-founder and CEO Tony Klopp and COO Ken Hanscom will retain a minority interest. The transaction is expected to close in June 2025.
According to the terms of the deal, Valeas is committing $110 million to support TicketManager’s strategic growth plans.
Seattle Seahawks announce TicketManager as team's Official Corporate Ticket Management Partner.