Customer Service Representative

Job Description

Domino's Pizza in Plano, United States, is seeking a friendly and efficient Customer Service Representative to join our team. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

• Answer incoming phone calls and take customer orders accurately
• Prepare and make pizzas according to company standards
• Process cash and credit card transactions efficiently
• Provide exceptional customer service, addressing inquiries and resolving issues
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks as needed
• Handle and lift items weighing up to 25 lbs.

Qualifications

• Strong communication skills with a friendly and professional demeanor
• Ability to follow directions and adhere to company procedures
• Flexibility to work weekends, holidays, and various shifts as required
• Basic math skills for accurate cash handling and order processing
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team player with a positive attitude and an easy smile
• Ability to work efficiently in a fast-paced environment
• Strong attention to detail and organizational skills
• Customer-focused mindset with a commitment to providing excellent service
• Previous experience in food service or customer service is a plus, but not required

Additional Information