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Amgen

Makes biotech medicines for serious illnesses

Manager Data Management Support

Clinical Research OperationsConfirmed live in the last 24 hours
Full-timeHyderabad, Telangana, IndiaNo salary listed

About the Job

Requirements

  • A doctorate degree, or a master’s degree and 2 years of clinical data management or clinical data operations experience, or a bachelor’s degree and 4 years of clinical data management or clinical data operations experience, or an associate’s degree and 8 years of clinical data management or clinical data operations experience, or a high school diploma or GED and 10 years of clinical data management or clinical data operations experience.
  • Understanding of clinical trial execution and how data management supports startup, conduct, and closeout; prior experience in clinical data management, data operations, data capture, database build, or external data acquisition is preferred.
  • Experience managing and developing a team, including coaching, performance management, balancing, and delivering through competing priorities; experience with remote teams or teams across time zones is preferred.
  • Comfort working in common clinical data platforms and workflows; proficiency in Excel; familiarity with datasets, reconciliation logic, edit checks, and reporting or metrics.
  • Ability to balance capacity, timelines, and shifting priorities across studies while maintaining critical work.
  • Ability to drive right-first-time execution, documentation discipline, traceability, and adherence to standard operating procedures and work instructions.
  • Ability to establish standard ways of working using templates, checklists, and playbooks, and reduce variability across the support pool.
  • Ability to communicate with data delivery leads, program stakeholders, and resourcing partners, and resolve conflicts.
  • Understanding of data management concepts including edit checks, discrepancies, reconciliation, and external data flows.
  • Ability to identify recurring issues such as backlogs, rework drivers, and error patterns, and implement practical fixes.
  • Ability to set expectations for responsiveness, handoffs, and asynchronous work across time zones.

Responsibilities

  • Recruit, onboard, and train new team members in partnership with research and development training or functional training.
  • Provide regular coaching, mentoring, and competency development for direct reports.
  • Proactively manage team risks including attrition, skill gaps, and performance challenges.
  • Foster a culture of collaboration, accountability, clear communication, and continuous improvement.
  • Partner with resourcing leads to assign associates based on skills, experience, and workload.
  • Monitor capacity and forecast demand, raise gaps early, and propose rebalancing plans.
  • Ensure associates are prepared for study assignments, including access, training, expectations, and handoffs.
  • Track allocation health, including over- or under-allocation, and adjust proactively.
  • Identify recurring gaps in skills, process adherence, or tooling and drive targeted training plans.
  • Promote standard ways of working for associate execution using templates, checklists, and playbooks.
  • Capture lessons learned and share them across the support pool to reduce rework and variability.
  • Encourage practical improvements that increase throughput and quality without adding unnecessary documentation.
  • Serve as the point of contact for escalations related to associate performance, responsiveness, and quality.
  • Build relationships with study and program stakeholders to align expectations and resolve friction.
  • Ensure consistent communication between delivery roles and the support pool about priorities and deadlines.
  • Ensure associates follow standard operating procedures, work instructions, and quality standards, and support audit and inspection readiness by ensuring evidence is complete, traceable, and stored appropriately.
  • Partner with quality assurance and process leads to implement corrective actions when issues recur.
  • Monitor quality indicators for support work, including cycle time, error rates, rework, and backlog.
  • Support the functional resourcing team with hiring coordination, allocation tracking, and forecasting inputs as needed.
  • Provide reporting on team capacity, utilization, and skill coverage to support portfolio planning.

Desired Qualifications

  • Five or more years of experience in life sciences, including at least three years focused on clinical data management or clinical data operations supporting interventional trials.
  • Experience leading teams that execute high-volume clinical data management work, including startup activities, data review and cleaning, reconciliation, and issue management.
  • Experience supporting multiple studies or programs in parallel with shifting priorities.

About the Company

Amgen

Makes biotech medicines for serious illnesses

Amgen develops and makes biologic medicines, which are drugs built from proteins and antibodies grown in living cells, for serious conditions such as heart disease, cancer, and bone loss. Its anemia drug Epogen, approved in 1989, became one of the biotechnology industry's first blockbuster medicines. Amgen grows these drugs in large tanks called bioreactors, and its products include the cholesterol drug Repatha, the bone-building drug Evenity, and the severe asthma drug Tezspire. It earns money by selling these medicines, mostly through large drug wholesalers that supply hospitals and pharmacies. Amgen was founded in 1980 and is based in Thousand Oaks, California.

Company size
10,001+
Company stage
IPO
Headquarters
Thousand Oaks, CA
Founded
1980

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