Catering Sales Manager

Description

· Book all social catering functions in accordance with established goals set by hotel to reach expected revenues via the annual budget.

· Develop a target sales and marketing plan with focus on social and meeting catering functions which will include a combination of sales calls, site visits and prospecting for future relationships.

· Assist with the development of banquet menus.

· Participate in 30-60-90 day banquet forecasting.

· Coordinate in-house sales promotions and associate functions.

· Greet client upon arrival.

· Facilitate and communicate details related to catering functions to management.

· Maintain professionalism in problem situations.

· Maintain detailed records of discussions with guest, including all meeting setups, food and beverage, etc.

· Upsell to improve revenue generation on property.

· Be readily available during functions for consultation with client.

· Flexible schedule required to accommodate client needs.

· Preside at conference planning meetings where details related to group coordination will be discussed and reviewed by management.

· Participate in site reviews.

· Conduct exit interviews with clients to solidify repeat business and distribute results.

· Participate in the preparation of the annual hotel budget.

· Respond and resolve guest requests, complaints, or questions in a courteous and timely manner.

Requirements

· Minimum lifting of 20 pounds.

· Pushing, bending, stooping, upward reaching, manual dexterity.

· Hearing, writing, typing.

· Minimum pulling of 20 pounds.

· Other duties may be assigned.

· Must have a comprehensive knowledge of all hotel departments and functions.

· Must have a comprehensive knowledge of applicable Federal, state, and local health, safety, and legal regulations.

· Must have exceptional mathematical and computer skills.

· High school education and relevant training and experience required. Additional education preferred.

· Ability to timely obtain any required licenses or certificates.

· CPR training required; first aid training preferred.

· Additional language ability preferred.