Operating Executive

Operating Executive

Unique Leadership Opportunity within a Australia or New Zealand - based Operating Company

The Opportunity:

We are looking for Operating Executives to take on high-impact leadership roles within new businesses acquired as part of Evergreen’s expansion into the ANZ Market. After successfully building the largest platform of Outsourced IT, Managed Service Providers (MSPs) in North America, we have made our first acquisitions in ANZ, where we are excited to build a world-class services platform. Operating Executives will be responsible for driving organic EBITDA growth and recurring revenue at an operating company through active management and strategic leadership. We believe leadership talent is a key lever to a company's performance and are seeking Operating Executives to inspire the highest levels of performance, followership, and employee engagement within their company.

We primarily hire first-time CEOs into our operating companies and are seeking individuals who are ready to step up to the challenge and opportunity. The ideal candidate will be able to make difficult trade-off decisions between growth and profitability, hold teams accountable to budgets and targets, and create a winning environment of support and success.

With determination and persistence, Operating Executives should be willing to attack tough problems, skillfully analyze and identify root causes and partner with the leadership team to come up with actionable solutions that drive businesses growth.

Responsibilities:

P&L Ownership:

• Develop and execute strategic plans to achieve financial targets, such as year-over-year monthly recurring revenue growth and year-over-year annual EBITDA growth.
• Monitor and analyze financial performance, identifying areas for revenue growth and cost-saving opportunities.
• Prepare and present financial reports, budgets, and forecasts to senior leadership and stakeholders.
• Strong command of P&L and key levers that drive impact
• Plan and execute long-term vision that drives sustainable growth
• Financial discipline to drive growth in a cost-effective manner
• Makes effective ROI resource-based decisions

Sales and Business Development:

• Drive revenue growth through effective sales strategies, market analysis, and client relationship management.
• Develop and maintain strong relationships with key clients and partners.
• Involvement in local organizations and business development groups, such as the Chamber of Commerce.
• Continuously assess market trends, competitive landscapes, and customer needs to adapt and refine sales strategies.
• Experience or ability with selling and closing on new logo.
• Experience or ability to institutionalize sales & marketing and build a high-performing sales & marketing team.
• Understanding of sales funnel and KPIs that drive successful sales & marketing actions and initiatives.

People Management and Leadership:

• Experience with leading a high-performing, results-oriented team by recruiting, training, and developing team members.
• Set clear goals and expectations, provide regular feedback, and drive a culture of continuous improvement.
• Cultivate a healthy, effective team dynamic among the leadership team.
• Ability to motivate and inspire.
• Ability and willingness to delegate

Operational Excellence:

• Streamline and optimize operational processes and procedures to enhance efficiency.
• Ensure compliance with industry regulations and company policies.
• Monitor inventory management, supply chain, and logistics to maintain product/service quality and availability.
• Implement best practices and maintain a focus on quality control.

Data-Driven Decision Making:

• Data-driven approach to prioritization of growth efforts. Sets goals and follows through with them
• Understand, prioritize, and execute on key growth levers: new customers, retention, pricing, cross-sell/up-sell
• Grounds decisions in data or evidence
• Appetite to create and exceed metrics

Requirements:

• Bachelor's degree; MBA or equivalent is a plus.
• Has a track record of achieving revenue generation targets on a limited budget, with a specific focus on new logo revenue
• Strong background in people management, including hiring, firing, training, and development.
• Demonstrated expertise in financial management, budgeting, and P&L responsibility.
• Resourceful and scrappy; willing to roll up sleeves to dig into large strategic challenges as well as day-to-day, unexpected crises
• Proven experience in an SMB general management or senior leadership role is a plus. Experience in an MSP or SaaS business is also a plus.
• Excellent interpersonal, communication, and negotiation skills.
• Strong problem-solving abilities and a strategic mindset.
• Proficiency in utilizing technology and data-driven decision-making.
• Exceptional leadership and team-building capabilities.